Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$793
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 25 Google reviews tagged “Plumbing leak repair”

Milton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After reaching out to almost a dozen plumbers and leak detection companies, MD answered the call immediately. They came out and fixed our exterior leak which had been ongoing for over a week as we were getting the run around. We can not thank you enough. Though they were not the cheapest; their service was priceless…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Logan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Matthew did a fantastic job and helped me out in a pinch so i could get my water back on before moving in. Quick response time and came out to my house quick on a saturday

Paid $600–800Not surePlumbing leak repair
LewisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD Plumbing was my final estimate before making my decision to get my leaking bathroom sink fixed! Matthew S. was an absolutely GEM! Not only did he call me ahead of showing up, but talked me through my options for this fix and was wholly knowledgeable on everything going on (including putting things into layman’s…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing services
CarlaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend MD Plumbing to anyone looking for a professional and experienced plumbing company. Matthew, our technician, was very knowledgeable and was able to assist with all of our plumbing needs. He was very courteous to my elderly Mother and provided the complete service needed to address a leak in her…

Great pricePlumbing leak detectionPlumbing fixture installationPlumbing services
Muhizi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was great! He was prompt (came day of concern), knowledgeable, patient (answered all my questions) and fixed my leak. He also shared resources for the future to prevent this from reoccurring. I definitely recommend!

Reasonable pricePlumbing leak repair
Betty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was very friendly and worked hard and efficiently.

Paid $1,600–1,800Toilet repairPlumbing leak repair
Nageswara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

We got a plumbing issue they identified the root cause quick and helps us with the solutions the price is bit higher but the quality of service is good 👍✌️

Paid $1,000+OverpricedToilet repairPlumbing leak repair
ChuckLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Matthew was a pleasure to work with on a Sunday afternoon emergency call. He was upbeat and worked efficiently to repair the system in a way that would last for the long term. He also gave useful advice for additional repairs that I would be performing on my own.

Paid $1,000+Reasonable priceOutdoor plumbing system repairPlumbing leak repair
O11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Matthew did a great job fixing our gas leak.

Paid $200–300Reasonable pricePlumbing leak repair
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and were there on time. Very responsive and were able to get my main line to the meter replaced in a matter of days. Would highly recommend

Plumbing leak repair
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

M.D. Plumbing was able to come out within 24 hours of my call. Slava and Nick were the technicians. They were polite, friendly and professional. They diagnosed the issue and explained the contributing factors that caused the event. They made the repairs, checked and double checked to make sure the issue was…

Paid $200–300Reasonable pricePlumbing leak detectionPlumbing leak repair
Jill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew helped us fix a leak under the kitchen sink and also was able to trouble shoot what was going on with a bathroom sink that wasn’t working properly. He was great about assessing what the problems were and communicating to us what was wrong and the process to fix it. We are in much better shape in the kitchen…

Reasonable pricePlumbing leak detectionGeneral repairsFaucet installation
Lance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job!

Paid $1,000+Reasonable pricePlumbing leak repair
Dionne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD Plumbing responded to me promptly when I contacted them about a slab leak. They diagnosed the leak, worked with my HOA, and repaired the broken parts. The MD Plumbing technicians are very professional and reliable.

Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD plumbing is always professional, on time and honest.. I have known them for about 10 years..

Toilet repairWater heater installationBathroom remodeling
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD Plumbing is the best! Personal experience as well as serving on an HOA. As a matter of fact, we use ONLY use MD. We have had an array of experiences with other plumbers and MD PLUMBING became our one and only, go to, because of their professionalism, expertise in all plumbing applications, and promptness. We…

Paid $1,000+Great priceDrain cleaningPlumbing leak detectionInstallation
ElizabethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, knowledgeable and friendly! Salva & Eli came and did a great job fixing our plumbing leak under the house and installing a shutoff water monitor. Highly recommend. Will call them again if needed. Thank you!!

Paid $1,000+Great pricePlumbing pipe repairPlumbing fixture installationPlumbing services
Jarrett5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron, Chad, Zeke, and all of the crew that were at our home were awesome and the highest level professionals you could ever ask for. They had an unbelievably tough sewer drain pipe repair to complete inside the slab of our home. They were quick experts at diagnosing and fixing this difficult repair. They are also…

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ron and Zele were great in helping to locate a plumbing leak. Super friendly, knowledgeable and honest is their assessment. I would absolutely recommend them!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Marc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I had a great experience with M.D. Plumbing and Mechanical. Working with Courtney on the front end and with both Travis and Zachary on the site doing the work, they were very friendly and professional. I'm glad I used them as their technology and equipment allowed for only two holes in my front yard to fix a water…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow. As a first time home owner, I was terrified to hire a plumber for my leaky toilet and sink. I was blown away by Adam and how quickly and efficiently he repaired the leaks. Thank you so much Adam! I highly recommend this company and especially Adam! Thank you so much!!!!!!!!!!!!!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
RebJoe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had symptoms of a water leak in a wall. Courtney made sure we got the earliest appointment possible which turned out to be the next day! Chris arrived on-time, wore a mask to respect our vulnerability to Covid, diagnosed the problem, explained what was going on and how to correct it, fixed the leak and monitored…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Yeadon9 months ago★★★★★

Rating only, no written review.

Plumbing leak repair
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionGeneral repairsPlumbing services+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Value

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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