Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Plumbing pipe repair” · showing 20

Don14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

We had a pipe spring a leak and called MD plumbing. Matt C arrived 30 mins later and the pipe fixed in 30 mins. Thanks! It's nice to have family owned American businesses you can call that know how to do a job.

Paid $200–400Reasonable pricePlumbing pipe repair
Nicholas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Ron and the team did an exceptional job repiping the entire house, installing a new water heater, new pedestal sink, and new toilet with minimal drywall cutting based on a clever strategy no one else suggested. Ron is great and extremely knowledgeable.

Reasonable priceWater heater installationGarbage disposal installationInstallation
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

I'm truly happy that I called M.D. Plumbing & Mechanical. Matt showed up approx 1 hour after my call. He was very responsive, efficient, knowledgeable/proficient, and very pleasant. I very much appreciate the work done ... and feel it is worth every penny. Matt did a great job explaining the issues we had and options for resolving them.

Paid $800–1,000Reasonable priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Ph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Matthew and Nick were very professional and knowledgeable. They went above and beyond to get to the root of our problem, which was unfortunately a root growing through our pipe.

Not surePlumbing pipe repair
ZLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Big help from Fernando, Jayden and Adam. We made some repairs ourselves over the weekend but sprung a leak. The MD plumbing team was quick to schedule out the appointment and confirm the final steps needed for our home!

Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Rochelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great experience all around! Honest company and professional employees. Thank you to Adam, Zach & Giovanni for the doing their jobs well. This was a big job with replacing pipes from the house to the street. Our MD Plumbing quote was less than half the price of other quotes we got and even charged less in the…

Paid $1,800–2,000Great pricePlumbing pipe repair
Milton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After reaching out to almost a dozen plumbers and leak detection companies, MD answered the call immediately. They came out and fixed our exterior leak which had been ongoing for over a week as we were getting the run around. We can not thank you enough. Though they were not the cheapest; their service was priceless…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
RobLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I contacted M.D. Plumbing because we had received great service from them in the past … and we’re glad we did once again. With a stoppage & possible leak, they expedited our call and Matt arrived. He was courteous, obviously very knowledgeable, and resolved our issues quickly & completely. I fully recommend M.D Plumbing for any needs!

Paid $600–800Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matthew and Nick were exceptional to work with. They were professional, thorough and efficient. They explained our options and took care of what we needed. We will use the company again and recommend them to others.

Paid $1,200–1,400Reasonable pricePlumbing pipe repair
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We like MD and its folks. They explain the situation and provide a confidence that issue is optimally resolved. ⁹

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repair
Wright4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love MD! The whole team: RJ, Slava, Adam, Eli, and Nick have provided top-notch service. I recently bought a very old house, and I ran into some extensive issues with the very old plumbing system. The team bout their whole back into making sure everything got up to par throughout my system. They have been…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repair
Lizbeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience!!! Matthew was excellent!!! Call for an appointment at 10:30 on a Saturday morning and had water back on within a couple hours. I would highly recommend

Paid $400–600Reasonable pricePlumbing pipe repair
LewisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD Plumbing was my final estimate before making my decision to get my leaking bathroom sink fixed! Matthew S. was an absolutely GEM! Not only did he call me ahead of showing up, but talked me through my options for this fix and was wholly knowledgeable on everything going on (including putting things into layman’s…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing services
Zack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

RJ and the whole team were great! They got out here fast and got everything fixed up and clean. Had a second floor shower leaking through the first floor and RJ was knowledgeable and talked through everything with me. Thanks y'all!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech Matthew who came out was just awesome. Very knowledgeable and honest. He worked quickly but safely and knocked the job out in a timely fashion.

Paid $1,000–1,200Not surePlumbing pipe repair
justinLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matthew was awesome, did the laundry valves on a 40yo house,l super fast with high quality, we're modern now

Paid $800–1,000Reasonable pricePlumbing pipe repair
Mauricio11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Two sinks backed up, new pipes and a full main line cleaning. Took a bit, but Matthew did it all, being transparent while cracking a few jokes.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
BeccaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

An appointment was scheduled really quickly.. great communication from appointment setup with Jermaine to service call with Matthew. He did an outstanding job of diagnosing, explaining and fixing as cost effectively as he could. Great experience!

Plumbing pipe repairFaucet repair
janine15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional. Diagnosed issue. Did the work fast and efficiently. We had water back on within two hours, which included leaving and having to get a part. Great work, Matthew and Nick!

Paid $800–900Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
Dave11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Matthew showed up a little late but he notified us when he was at and what his eta was. Showed up and looked at the problem and went to work. Did a great job

Reasonable pricePlumbing pipe repair

Show more plumbing pipe repair reviews (37 more) →

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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