Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for plumbing services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Plumbing services”

AhmadLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Matthew came immediately over to my property to give me a consultation for installing a gas line. He was very detailed in his explanation and analysis of what was needed to make it happen. Gave the upmost confidence in trusting his craftsmanship.

Not surePlumbing services
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Matt, Matthew and Oliver were awesome! They stuck around to clear a clog that was leaking water all over the place for the last three days!! The previous company tried and gave up but this team got the job done! Apparently the design to get to the drain was terrible! Hopefully you won't need to call these guys, but…

Customer photo from Michael's reviewCustomer photo from Michael's review
Plumbing services
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very fast and professional, I had another plumbing agency come out to unclog my kitchen sink, I was told they couldn't do it, and I would need more extensive work, I called M.D. Plumbing who's number I got from chat GBT,they came the same day and fixed the problem in less than 30 min without all the extensive extra…

Plumbing services
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great techs - Quick scheduling - Fantastic job. Very thorough and showed me live before and after video of the inside of my pipes so I could be confident in the project completion. Recommended!

Reasonable pricePlumbing services
BearLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend MD Plumbing. My washer drain line was completely backed up with standing water, and with three teenagers, I don't have the luxury of delay. RJ came out within two hours of my call, when everyone else wanted an expedited fee or needed a scheduled (not-today) service call. He quickly found the…

Paid $200–400Reasonable priceDrain cleaningPlumbing services
Wesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Mathew is great!. He went above and beyond the project scope and fixed our problem . A problem by the way that rotorooter couldn't and was very expensive to boot. From now on MD Plumbing will be our go to source for any plumbing needs. W Mancini

Paid $600–800Not sureDrain cleaningPlumbing services
LewisLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

MD Plumbing was my final estimate before making my decision to get my leaking bathroom sink fixed! Matthew S. was an absolutely GEM! Not only did he call me ahead of showing up, but talked me through my options for this fix and was wholly knowledgeable on everything going on (including putting things into layman’s…

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing services
CarlaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Highly recommend MD Plumbing to anyone looking for a professional and experienced plumbing company. Matthew, our technician, was very knowledgeable and was able to assist with all of our plumbing needs. He was very courteous to my elderly Mother and provided the complete service needed to address a leak in her…

Great pricePlumbing leak detectionPlumbing fixture installationPlumbing services
yailet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was very kind and attentive! Got the job done smoothly and fast! Highly recommend, and affordable!

Paid $800–1,000Reasonable pricePlumbing services
Joyce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Matt was very nice and efficient. Great work. Thank you

Plumbing services
amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick and Slava were on time, very personable, and did excellent work

Paid $800–1,000Reasonable priceDrain cleaningFaucet installationPlumbing services
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The experience with M.D. Plumbing was great. Slava and Matt called and came early and figured out the issue and resolved it quickly. The water was running slowly in the 2nd bathroom and they took time to fix it for me too with no extra cost. They were very professional and took time to cover their shoes to protect…

Paid $200–300Reasonable pricePlumbing services
CLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fernando arrived early, was kind and professional, and worked with us to make the experience as affordable as possible!

Paid $700–800Reasonable priceFaucet repairPlumbing services
Sherry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My service from MD was great! The customer service provided by Adam was very professional and patient, which helped because I had a very stressful situation. Matthew and Jose were the techs that came to fix the drainage problem and they were friendly and professional. Matthew was smiling the whole time. His…

Paid $800–900Reasonable pricePlumbing services
Chet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Ron Darling is exceptional. Identified and fixed problem after 3 plumbers failed. Would not give up.Highly recommend. Top notch service. Very knowledgeable.

Paid $1,000+Reasonable pricePlumbing services+ Responsiveness+ Punctuality+ Quality
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Slava and Nick did an outstanding job. They evaluated the plumbing issues I had at the house, and then thoroughly explained the problem and the recommended repair solution. Their repair work and communication were both outstanding. I will use them again for any future plumbing work.

Paid $1,000+Reasonable priceToilet repairFaucet repairPlumbing services
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

MD did entire street-to-fixture redesign and replacement of the sewer drain lines in our 90 year old home. Ron and Zack and their crews were rock stars and went above and beyond to get things knocked out cleanly and on schedule. Highly recommend!

Paid $1,000+Reasonable pricePlumbing pipe repairGeneral repairsSewer repair
Lawrence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matthew was very professional, knowledgeable, friendly, considerate, and helpful. He took his time, was a good listener, and went out of his way to help resolve the issues. Next time I need a plumber, I will call MD and ask for Matthew for my Tech.

Paid $400–500Not surePlumbing leak detectionPlumbing services
Lochrane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD did a great job on our remodel. They even came back and helped address a gas line that needed to be rerouted. Friendly technicians, fair pricing, and very helpful in finding solutions.

Paid $1,000+Reasonable priceRepair water fixturesPlumbing fixture installationPlumbing services
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD plumbing is always professional, on time and honest.. I have known them for about 10 years..

Toilet repairWater heater installationBathroom remodeling
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD Plumbing is the best! Personal experience as well as serving on an HOA. As a matter of fact, we use ONLY use MD. We have had an array of experiences with other plumbers and MD PLUMBING became our one and only, go to, because of their professionalism, expertise in all plumbing applications, and promptness. We…

Paid $1,000+Great priceDrain cleaningPlumbing leak detectionInstallation
Dr.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This company provided fast and reliable service!

Paid $100–200Great pricePlumbing services
Patti7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have no used this company twice and was very pleased.

Reasonable pricePlumbing services
JohnLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Matthew and Jaylen came and knocked out the plumbing and installation of a new bathtub for us on a tight schedule. They were able to use supplies I'd already purchased while upgrading other pieces to professional grade rather than the DIY-tier I had planned on doing myself. In and out in one day with good…

Paid $1,000+Reasonable priceBathtub replacementPlumbing fixture installationPlumbing services
ElizabethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, knowledgeable and friendly! Salva & Eli came and did a great job fixing our plumbing leak under the house and installing a shutoff water monitor. Highly recommend. Will call them again if needed. Thank you!!

Paid $1,000+Great pricePlumbing pipe repairPlumbing fixture installationPlumbing services
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cole from MD Plumbing and Mechanical came to our uptown condo today to fix the water connection to our fridge. He was very courteous, professional in his work manner and did an excellent job. We would definitely call him for help again!

Plumbing services+ Responsiveness+ Professionalism
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionGeneral repairsPlumbing services+ Responsiveness+ Punctuality+ Quality

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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