Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%88+12.4Replies to reviews 7%100+7.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

M.D. Plumbing, Water Heater & Sewer Repair

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 677 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M.D. Plumbing, Water Heater & Sewer Repair is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 93% of drain cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 88% of drain cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M.D. Plumbing, Water Heater & Sewer Repair is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired M.D. Plumbing, Water Heater & Sewer Repair for 8 kinds of job.

M.D. Plumbing, Water Heater & Sewer Repair for repair water fixtures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair water fixtures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Repair water fixtures”

Piglet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Matt C. did such a great job. He was the ultimate professional and quickly diagnosed the cause of water hammer we were experiencing. He fixed the issue with a water pressure valve and replaced two toilets and repaired broken flanges that had been the cause of our rocking toilets for years. Everything he did is rock…

Paid $2,000+Reasonable priceToilet repairRepair water fixtures
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Matthew and Nick both very polite and helpful with explanations for all. Work completed very quickly. Anticipating another appointment for another issue in the future.

Paid $400–600Reasonable priceRepair water fixturesPlumbing fixture installation
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent turnaround time and knowledge on exactly what would fix our leaking shower. Slava was incredibly helpful and and professional in getting everything fixed right up as well as getting us squared away on other issues around the house!

Paid $600–800Reasonable priceToilet repairPlumbing leak detectionRepair water fixtures
Josepha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt was a professional representative of the company. He was punctual, explained everything he was planning to accomplish and made sure we understood every aspect of the work.

Paid $1,400–1,600Reasonable priceRepair water fixturesService not listed
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

MD Plumbing was great and easy to work with. Slava and Nick were timely and professional and explained everything that they were needing to do. I would highly recommend them to anyone who needs quick and reliable plumbing service.

Paid $300–400Reasonable priceRepair water fixtures
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent from start to finish. Skilled. Not pushy with potential added services. Perfect job and cleanup.

Repair water fixtures
Hannah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This company responded to my request within a hour and I had someone out the next day to take a look at the leak I was having. Matthew did a great job diagnosing and repairing the leaking valve behind my washer.

Repair water fixtures
Peggy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Water heater installation was done - old heater removed - it was a big job and they worked diligently until it was completed.

Paid $1,000+Reasonable priceGarbage disposal installationPlumbing leak detectionRepair water fixtures
Lochrane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

MD did a great job on our remodel. They even came back and helped address a gas line that needed to be rerouted. Friendly technicians, fair pricing, and very helpful in finding solutions.

Paid $1,000+Reasonable priceRepair water fixturesPlumbing fixture installationPlumbing services
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Calvin was able to diagnosis the problem, the fix, and the cost. He was prompt and courteous.

Paid $400–500Reasonable priceRepair water fixtures
j6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Slavo & Jay were so thorough and timely in repairing our old pipes and moving the hot water tank out of the attic and into the laundry room. As a realtor too I rely on vendors I can refer to my customers! Thanks! Judi

Paid $1,000+Water heater installationDrain cleaningPlumbing leak detection
MalcolmLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Slava and Jayden arrived right on time, just as promised. They clearly explained how they planned to find the source of the leak in my master bathroom, then carried out the inspection with great attention to detail. They quickly identified the issue and recommended an efficient repair solution at a fair price.

Paid $700–800Faucet repair+ Responsiveness+ Punctuality+ Quality
Bryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Pipe broke in wall, providing major water damage.

Paid $1,000+Reasonable priceRepair water fixtures

Price

$774+54% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 70%Overpriced 4%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection62$205–$630
Plumbing pipe repair57$353–$1.4k
Toilet repair56$239–$680
Drain cleaning43$248–$593
Water heater installation37$1.2k–$2.5k
Faucet repair29$228–$585
Plumbing services27—
Plumbing leak repair25$248–$793

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