M2 Customs & Tinting logo

M2 Customs & Tinting

Truck accessories store · Galveston, TX · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%87+26.8Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#131 of 211 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 38%
4.9 ★★★★★ 90 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

M2 Customs & Tinting at a glance

Google reviewers rate M2 Customs & Tinting highly for services including window tinting, lift installations, leveling kits, exhaust systems, and audio setups. Customers frequently cite fast turnaround times, reasonable pricing, and consistent communication updates as key positives. A recurring criticism involves appointment scheduling failures, where one customer reported waiting two hours without a quote or contact from the shop.

  • Google rating: 4.9 out of 5 from 90 reviews (98% five-star).
  • Reviews on this page: 90 Google reviews (81 with written comments, 18 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 10, 2026.
  • Service: Window Tinting Service serving Galveston, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other window tinting services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction94Reliability87Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 94 (median 96)Reliability: 87 (median 94)Momentum: 100 (median 100)
M2 Customs & TintingWindow Tinting Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M2 Customs & Tinting: 94/100 on this factor. Category median: 96.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M2 Customs & Tinting: 87/100 on this factor. Category median: 94.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M2 Customs & Tinting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.

Star ratings

90 Google reviews we collected

  • 5 stars8898%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise15498%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Quality & results4327%
  • Speed & response3623%
  • Staff & attitude2415%
  • Would recommend1711%
  • Communication1510%
  • Honesty & trust128%
  • Price & value106%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mark Did a bad ass job doing a cab mount chop, spindle gussets and 35s and trimmed the fenders awesome work thank you”
  • “Good service and was quick happy with the install of my borla s type on a 2024 f150 5.”
  • “…uck and windows tinting and changing exhaust these guys are extremely knowledgeable about this field of work and they mean business I'm from Louisiana…”
  • “They gained a customer for life with my family for our two Jeeps and our Bronco.”
  • “High quality, great communication, easy to work with, flexible.”
  • “A one stop shop that will truly take care of you with honest work.”
  • “It was completed in a very efficient amount of time at a very reasonable price.”

People customers mention

  • Mark 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired M2 Customs & Tinting for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Randrel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service all the way around. From the moment I first called up until the job was done. I will be back for any future upgrades.

PatrickLocal Guide · 204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just had the team at M2 Customs tint my 2026 Pinnacle. Went with all ceramic 5% black out. Mark did a fantastic job! I have a few more projects for these guys soon.

AnthonyLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Top notch work. High quality, great communication, easy to work with, flexible. I only needed an arm-rest reupholstered, but would gladly go back with any future needs.

Jakolbe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good service and was quick happy with the install of my borla s type on a 2024 f150 5.0

Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mark Did a bad ass job doing a cab mount chop, spindle gussets and 35s and trimmed the fenders awesome work thank you

Customer photo from Joseph's review
Darcie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an absolute amazing job installing my subs, box and amp! System sounds amazing!

Customer photo from Darcie's review

Photos

Customer reviews

4.9 ★★★★★ 90 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Randrel Hayes10 reviewsTotal number of Google reviews Randrel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service all the way around. From the moment I first called up until the job was done. I will be back for any future upgrades.

Patrick ThomasLocal Guide · 204 reviewsTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just had the team at M2 Customs tint my 2026 Pinnacle. Went with all ceramic 5% black out. Mark did a fantastic job! I have a few more projects for these guys soon.

Anthony MaggioLocal Guide · 57 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Top notch work. High quality, great communication, easy to work with, flexible. I only needed an arm-rest reupholstered, but would gladly go back with any future needs.

Don Richmon CaluyaLocal Guide · 36 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and communication. Window tint came out perfect.

Jakolbe Hobbs7 reviewsTotal number of Google reviews Jakolbe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service and was quick happy with the install of my borla s type on a 2024 f150 5.0

Joseph Glass8 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mark Did a bad ass job doing a cab mount chop, spindle gussets and 35s and trimmed the fenders awesome work thank you

Jay Ellis9 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, priced right, and personable. Fixed all my window tint problems.

Caitlyn Painter3 reviewsTotal number of Google reviews Caitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

environment is 10/10. great people at this business!!

Darcie Cobb11 reviewsTotal number of Google reviews Darcie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did an absolute amazing job installing my subs, box and amp! System sounds amazing!

Jake Whitley6 reviewsTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This shop is beyond amazing. Let me preface this by saying I’ve spent well over $30,000 in two years on this build. I have a Jeep Wrangler that had a ton of issues. I have taken this Jeep to many shops, one of which drove it with no oil and blew the motor after I had it towed in. I had a massive issue with death wobble. I brought it to M2 once and they got me back on the road for the time being at no charge but told me I needed some major work. They were 100% correct. Mark and his team went ABOVE and beyond, by far the best quality for the price. I got an entire new front end, with alignment, out the door for right at $1000 with ZERO issues left unresolved. If you’re a Jeep owner, you know how bad death wobble can be to track down and these guys took it in, diagnosed it, ordered parts, and had be back on the road in like a week with two new wheel hubs, new control arms direct from manufacturer, fixed my track bar that I messed up, my drag link and tie rod dialed in, and got the alignment done. I’m absolutely floored that I can confidently drive this Jeep anywhere now. Money well spent. Plus, the shop pup is the sweetest dog you’ll ever meet. Take your vehicle here. You won’t regret it. A one stop shop that will truly take care of you with honest work. They gained a customer for life with my family for our two Jeeps and our Bronco.

M2 Customs & Tinting on Google Maps →

Business details