Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
M2 Customs & Tinting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%87+26.8Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

M2 Customs & Tinting

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #131Position by Experts Score among all companies we track in this category. of 211 window tinting services · 4.9★ from 90 Google reviews

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Report card

Percentile vs other window tinting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M2 Customs & Tinting is better than 94% of window tinting services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M2 Customs & Tinting is better than 87% of window tinting services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M2 Customs & Tinting is better than —% of window tinting services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M2 Customs & Tinting is better than —% of window tinting services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M2 Customs & Tinting is better than 100% of window tinting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M2 Customs & Tinting is better than —% of window tinting services.–
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Reviews for your job

Customers hired M2 Customs & Tinting for 8 kinds of job.

M2 Customs & Tinting for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 8 Google reviews tagged “Steering & suspension repair”

ShaneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing work done in a timely manner. A++

Customer photo from Shane's reviewCustomer photo from Shane's reviewCustomer photo from Shane's review
Steering & suspension repair
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did very great work

Steering & suspension repair
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Finally found a honest shop that does quality work in a excellent time frame done by true professionals.

Auto tire replacementSteering & suspension replacementSteering & suspension repair
dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was done quick and efficient!!

Steering & suspension repair
Adriana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently moved to Santa Fe and needed someone we could consider our go to for repairs to our lifted F-150. I called M2, dropped of my truck same day. They were detailed in the break down of what was needed, they gave me two options due to budget restraints. We picked what worked for us and they got the work done!…

Steering & suspension repairWheel alignment
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my truck serviced at another shop, but something felt off with the handling after the fact. Even after I took it back and had them look at it again. So I took it over to M2 Customs to have them triple check everything. The guys were great. Very straight forward with you about everything. They figured out the…

Steering & suspension repair
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing work they did, to get my truck back together. The owner kept me informed on every steps of the process, and worked diligently with my insurance to make sure I got the best results. I highly recommend M2 for your auto repairs, as I will be taking all my vehicles to them and referring them to everyone.

Customer photo from Cody's reviewCustomer photo from Cody's reviewCustomer photo from Cody's reviewCustomer photo from Cody's review
Auto brake repairElectricalSteering & suspension replacement
Kelly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was a seamless job. Got us in and out and we are very happy with the results! They did a 6 inch lift on my son’s truck. He also told him that his upper control arms were in bad shape so replaced them as well . We feel he was very honest and fair. Definitely recommend! Glad they are here in Santa Fe!!

Steering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Steering & suspension repair8—
Tires7—
Steering & suspension replacement5—
Wheel alignment4—
Auto exhaust system repair2—
Body & Trim2—
Auto tire replacement2—
Oil change2—

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