Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
M2 Customs & Tinting logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%87+26.8Experts Score= 92Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

M2 Customs & Tinting

Galveston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #131Position by Experts Score among all companies we track in this category. of 211 window tinting services · 4.9★ from 90 Google reviews

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Report card

Percentile vs other window tinting services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.M2 Customs & Tinting is better than 94% of window tinting services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.M2 Customs & Tinting is better than 87% of window tinting services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.M2 Customs & Tinting is better than —% of window tinting services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.M2 Customs & Tinting is better than —% of window tinting services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.M2 Customs & Tinting is better than 100% of window tinting services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.M2 Customs & Tinting is better than —% of window tinting services.–
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Reviews for your job

Customers hired M2 Customs & Tinting for 8 kinds of job.

M2 Customs & Tinting for steering & suspension replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3

All 5 Google reviews tagged “Steering & suspension replacement”

Phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve personally been to M2 Customs several times for my mustang and my Chevy truck. They’ve done good jobs and at a fair price. And all the employees are people friendly and helpful.

Auto body & trim repairAuto exhaust system repairBody & Trim
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Finally found a honest shop that does quality work in a excellent time frame done by true professionals.

Auto tire replacementSteering & suspension replacementSteering & suspension repair
Allen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I do not have words to describe how helpful and honest they were. They spent three days helping me decide what I wanted and figuring out a budget. Then they scheduled me for a Friday morning and I got the truck in SAME DAY! Beyond thankful and super happy with the outcome! Thanks again M2 Customs!

Customer photo from Allen's reviewCustomer photo from Allen's review
Auto tire replacementSteering & suspension replacementTires
Cody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing work they did, to get my truck back together. The owner kept me informed on every steps of the process, and worked diligently with my insurance to make sure I got the best results. I highly recommend M2 for your auto repairs, as I will be taking all my vehicles to them and referring them to everyone.

Customer photo from Cody's reviewCustomer photo from Cody's reviewCustomer photo from Cody's reviewCustomer photo from Cody's review
Auto brake repairElectricalSteering & suspension replacement
Jace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred to Paul at M2 Customs and I am sure glad it happened! Paul and his team listened to my goals for my new Tremor and gave me the options to ensure proper fitment and geometry. My trucked turned out better than I originally planned and cannot thank Paul and his team enough!! Highly recommend them and for…

Steering & suspension replacementTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Steering & suspension repair8—
Tires7—
Steering & suspension replacement5—
Wheel alignment4—
Auto exhaust system repair2—
Body & Trim2—
Auto tire replacement2—
Oil change2—

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