How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%61+14.8Value 14%2+0.3Replies to reviews 7%94+6.6Craft & service penalty89−1.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCOREM7 Ride
New Haven, CT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 25 taxi services · 4.6★ from 4,394 Google reviews
Report card
Percentile vs other taxi services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired M7 Ride for 1 kinds of job.
M7 Ride for limousines
Clear ✕All 95 Google reviews tagged “Limousines” · showing 80
No problem with taxi service
Excellent driver and service.
On time, very personable driver. Would definitely use again.
Kwame is Excellent Safe Driver and very reliable and on time. Thank YOU KWAME. 5*****. JOB WELL DONE. I'm in wheelchair and Kwame very nice to secure me.
Thank you Aplus
The driver was friendly it was a big help in a squeeze.
Mayormente, un servicio superior. Tienen suerte en la calidad de sus choferes y tal vez su sistema o plan de negocio también sea excepcional.
Excellent and courteous service 👍
Very prompt and courteous.
Very good driver and nice man
My driver was very friendly! He nines the demographics of where I was going and drove with caution!!
A prompt pickup; good conversation 😉
Very likable driver great trip thank,s
Joe was kind, personable and highly competent
Good nice driver
Was very pleased with my driver he was very polite
The driver was courteous, friendly and professional. Traffic was stacked up on I91 and the driver had the forethought to get off the highway and take the side roads to my destination, saving a considerable amount of time and aggravation. I highly recommend the M7 for transportation for medical procedures. Sincerely, Rick Dumas
The driver was on time.
Corey was excellent and very helpful as I was in a wheelchair.
the driver was excellent he picked me up within 5 minutes from the hospital and he brought me right to my front door open the door for me and help me out of the car I love this man and he deserves a raise
Very professional!
Loved the ability to call for a ride, driver and the ride was great. The fare was outrageous! $54.00 plus some change. I have taken that same route 3 times a week for the last three months. My appointment is always at 9:30am in Orange. My one-way fare has always been between $26.00 and $32.00 with Uber. WHY THE…
Excellent driver, very nice to deal with 👍👍👍
Bien
Excellent. Pleasant driver. Smooth driving
He was on time, polite, informative, and simply a pleasure to ride with. I hope he’s back to pick me up for my return tide.
Very nice ride this morning with a wonderful friendly driver who drove well and was extremely helpful. Company is excellent.
Driver was on time, professional, he had good hygiene, and was a good driver.
Worse ride in my life...i ever had
Very comfortable ride and very friendly and helpful driver. I would definitely like to use them again.
Great driver polite courteous and friendly
GREAT! KEEP UP THE GREAT WORK!
Duwan is an excellent driver. On the me, careful & most courteous. This was my first time using your service and I love it!
Medical transport
Take too longe to pick me up from my appointment
Raoul was great. He was early, extremely helpful and very personable.
Got me home in a jiffy!
Medical transport for my father. Very prompt and professional. Reasonable price.
The driver was on time, very good at his job, and a great conversationalist.
Driver was very professional and pleasant.
The driver let me know when they would be arriving and also when they were out front. Problem today was my brother got into the wrong cab. Apparently, there was someone else waiting for a ride too. Thankfully, the ride company called me to let me know he was in the wrong cab and they would get it straightened out. I…
Short ride to work 12 minutes maybe.. driver was on time ,polite , had a nice conversation! Very happy
Good
Driver was extremely helpful and thoughful and kind thank you driver
The person that I drove with today was very kind and understanding. Had a great personality too. All around a good person with a big heart!!
The driver was friendly courteous and helpful. It was a very nice trip.
My Driver Tim was top notch and it was an all around good experience. I would use again fir sure. On Time with a smile...
Very good driver
Pleasant and helpful thx :)
I think that this one was a ride home from the hospital. Very nice ride with a pleasant man driving.
Robert Thompson #1 ⭐️⭐️⭐️⭐️⭐️
Very disappointed in your service- will not use again. Driver did not come when requested. No heads up about your inability to meet my request or apology. Had a very important meeting scheduled. Embarrassingly late! Charged a premium + tips. No accommodation for your pitiful service. Would never recommend.
I received a ride to VA in West Haven for apt. Was on time, driver professional and curious. I truly appreciate safety of driver also. Thanks again
Was an ok ride in, driver was wonderful
I ordered a taxi and they never showed up or called me…they are the worst..Metro cab/taxi was better this is an horrible company I never ever ever receive a cab…it’s like they’re ran by the Illuminati…they don’t care about customers…they are very selfish and selective..I hate M7
Waited an hour for a cab that never came. Finally ordered an Uber that came in 2 min. Don’t download the app. If you have a problem there is no way to get in touch with dispatch. It’s not an option.
My driver was professional, competent, and courteous.
The worse service ever used. I called in advanced a booked a ride. Confirmed the ride 2 hours before pick up. I received a ride confirmation text. It has now been two and a half hours and all I get is an automated answering service that keeps telling me they are sorry but they have not located a driver for me. Never ever use these people.
EXCELLENT SERVICE FROM EFRAM .THANK YOU SOOO MUCH.
I am very pleased with the amount of accuracy and fast pickup and drop off from my medical cab was excellent so was the drivers very nice polite and also very safe driving I will continue to use this service because I enjoy it because it takes me to my medical appointments and gets me back quick I'm very happy with M7 RIDE
Used taxi service to get to work
Comfortable ride, driver pleasant.
Mutiple lateness they call you to confirm a pick up and never show on time they treat veyo drives like they don’t matter I have gotten into a near accident
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Limousines | 95 | — |