Experts Reviews · Company report
Mac's Complete Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Mac's Complete Auto Repair

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 5.0★ from 506 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mac's Complete Auto Repair is better than 95% of tire repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mac's Complete Auto Repair is better than 93% of tire repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mac's Complete Auto Repair is better than 81% of tire repair shops.A
81

Reviews for your job

Customers hired Mac's Complete Auto Repair for 8 kinds of job.

Mac's Complete Auto Repair for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Auto engine diagnostic” · showing 20

JLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

3/17/26 More of the same great service. I actually needed to put off service this time because I couldn't afford everything. They reminded me about the service several months later and I was able to get it completed. I appreciate the reminder. 1/05/26 Continued excellent service at MAC'S. Friendly office staff,…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
KevinLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mac and crew timely and expeditiously took care of my car repair...the front axle. Performed this at a very fair price...I had almost been thinking if it could be salvaged !

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

So happy I found these guys! My car broke down driving down the road and I made the mistake of first taking it over to the Firestone. Took it to MACs for a second opinion. Saved me hundreds and did an amazing diagnostic of the rest of my car for me. I love that I found a local mechanic nearby that I can trust now!

Auto engine diagnostic
Adel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service and best possible charges. About 30% below dealer prices with faster service. Dealer estimated repair was 4 weeks and here they completed it in less than 4 days. Come here for all your auto needs.

BrakesAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
DarrellLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mac and Tony are super great guys. My car broke down about 2 miles away. I somehow limped it to their shop where they ran diagnostics. Mac and his team found out there was a recall for the issue on my car. Many mechanics wouldn’t tell you that, they would be looking to fix it themselves. They are not money hungry or…

Auto engine diagnostic
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very glad I went to Mac's! They're honest, experienced and do athorough job. I like how they take photos of hard to access areas of concern, so you can see what they're talking about. And they always keep a clean shop, that says a lot!

Auto brake repairAuto brake replacementBrakes
D.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was deeply impressed with the kindness, service, patience, professionalism and transparency that I received from Mac’s Auto Repair. After reading the reviews, I called Mac’s after having my Hyundai Santa Fe with manual transmission, towed FROM San Tan Hyundai whose low bar service, lack of communication and…

Air & cabin filter replacementBatteryAuto engine diagnostic
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mac’s fixed the issue with my engine light and replaced my battery. Great service and excellent communication. I recommend them if you are looking for quality services

Auto battery replacementAuto engine diagnostic
AnnMariah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love working with Mac and his team. They always so helpful in making sure things are completed successfully. As well as informing me throughly about the repair or future expectations! Do not hesitate to use them you won’t regret it !!!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Don6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took my daughters car in for service and they were very upfront first with cost of inspection. After inspection, it was impressive to see that they highlighted with pictures (even a video) all the potential issues in an email. Issues were marked red, orange, yellow or green to highlight what you should fix now…

Auto engine diagnosticGeneral repairs & maintenance
mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have had to bring my Tundra 2 times to Mac's. I had multiple bids on the work needed. Mac's was not the lowest.....but I believe that their assessment of the work that needed to be done was truthful....and needed. Friendly and very timely on the work was much appreciated. Finding a place that you feel that is…

Auto engine diagnosticEngine repairSteering & suspension replacement
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used their service 4 times and have been VERY SATISFIED every time! I especially appreciate their follow up phone calls to make sure I was satisfied and that the work was satisfactory. I have total confidence in their abilities to diagnose and complete the required repairs.

Air conditioningAuto engine diagnosticEngine repair
DJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent experience. I have a 2003 Audi A4 that had a very difficult vacuum leak issue to isolate. I had taken my car to a different repair shop in Chandler that is very highly rated. However, I ended up taking my car back 3 times. Im sure they did thier best but they didnt seem able to completely isolate all the…

Auto water leak repairAuto engine diagnostic
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had such a postive experience. Their professionalism, honesty, and knowledge far exceeded my expectations. Highly recommend. Already told a couple family members and friends about this shop and the staff. Thank you Mac and techs!

Auto engine diagnosticGeneral repairs & maintenanceOil change
4Ever2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best Mechanic in AZ

Auto engine diagnosticGeneral repairs & maintenance
Louis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a excellent experience... Beautiful clean Shop... Staff very knowledgeable on import and electrical vehicles .... Aswell as very accommodating to there clients ..and very professional on documentation and pictures of work performed and possible future safety work .Answered all my questions and made me…

Air & cabin filter replacementAuto maintenanceAuto engine diagnostic
BrianLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Couldn’t ask for a better person/company to repair my car. Honest, reliable, fast, knowledgeable—basically everything you’d want in a mechanic. I’ve had multiple family members take their cars there as well and all of us feel the same.

A/C installation & repairAuto engine diagnosticEngine repair
DavidLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly professional and detail oriented! On time and on budget, the loaner car was a real lifesaver. Thanks Mac, I’ll be back!

ElectricalAuto engine diagnostic+ Punctuality+ Professionalism+ Value
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve only done business with Mac once. He seems like a fair and honest business owner. I had a good experience. I will continue to do business with him in the future. One more thing I should probably mention is that he gave me a Prius to drive at no extra cost while my car was being fixed which really offset the cost of repairs.

Auto engine diagnosticGeneral repairs & maintenance
Alexx2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mac was extremely helpful is diagnosing what was wrong with my car and fixing it very quickly! He kept in touch and updated me on what he was doing with my car, what my options were, pricing, and breaking down everything I needed to know in ways someone who doesn’t know much about cars could understand. I would…

Auto engine diagnosticGeneral repairs & maintenanceTransmission

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 1%Not sure 6%

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