How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREMac's Complete Auto Repair
Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 5.0★ from 506 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mac's Complete Auto Repair for 8 kinds of job.
Mac's Complete Auto Repair for general repairs & maintenance
Clear ✕All 42 Google reviews tagged “General repairs & maintenance” · showing 40
They went above my expectations great job
Took my car in to Mac's because I was having problems with the AC not cooling. I was there about an hour and a half and they repaired my AC. I thought I might have to replace the compressor, but that was not the case. Mac's ALWAYS does a good job and I would recommend them to anyone anytime
3/17/26 More of the same great service. I actually needed to put off service this time because I couldn't afford everything. They reminded me about the service several months later and I was able to get it completed. I appreciate the reminder. 1/05/26 Continued excellent service at MAC'S. Friendly office staff,…
We came to this auto repair shop as new people in town. We were greeted with such awesomeness and friendliness. We had some repairs done on our car and we are truly happy, satisfied and fast service. They deliver what they promised. The photos of repairs they showed us was really great part of their good works. 👍.…
Mac and crew timely and expeditiously took care of my car repair...the front axle. Performed this at a very fair price...I had almost been thinking if it could be salvaged !
Mac and his team are the best around! I've had tons of work done by them on both our vehicles. They stand behind the work are honest and trustworthy and my car always leaves better than when I dropped it off.
Great service, honest, fair and trustworthy.
I am very happy with Mac's service. Mac and the staff are very friendly and knowledgeable. Everything is always explained to me for all my car needs. Thank you, Mac!
Took plug-in hybrid in for regularly scheduled maintenance. I reached excellent service by a knowledgeable team. They know the vehicles well which is a challenge with the complexities of vehicles today .
I would highly recommend Mac's Complete auto Repair to anyone who is in need of auto services and repairs. Mac was able to get me in right away. They were professional, honest and fixed everything that was wrong with my car. I was provided a loaner car which was great and they even car washed my car when I picked…
I can always count on honesty, quality and expertise from Mac's. Highly recommend this business.
Very glad I went to Mac's! They're honest, experienced and do athorough job. I like how they take photos of hard to access areas of concern, so you can see what they're talking about. And they always keep a clean shop, that says a lot!
Serviced my light SUV at Mac's. They were communicative with the repair estimate and the follow process of fixing. They completed everything in a timely manner. I found my go-to repair shop for my car needs. Good job!!
I absolutely love working with Mac and his team. They always so helpful in making sure things are completed successfully. As well as informing me throughly about the repair or future expectations! Do not hesitate to use them you won’t regret it !!!
I took my daughters car in for service and they were very upfront first with cost of inspection. After inspection, it was impressive to see that they highlighted with pictures (even a video) all the potential issues in an email. Issues were marked red, orange, yellow or green to highlight what you should fix now…
Mac's Auto was transparent, attentive and efficient. I appreciated the pictures, details and items to monitor for the future. Thanks for making my car feel brand new!
Mac was very honest and kind. My Kia engine seized up. He called a Kia dealership to check on warranty coverage. Then directed me to them so I don't have to pay for a new engine. He did not take any payment for diagnosing the issue and went beyond to help me. I trust this repair shop. I will refer anyone I know to Mac's.
Mac did a great job. His team went over my entire vehicle and gave me a complete report on things to watch without pushing additional services. The alternator need to be replaced and they did great at a fair price. He also have a Prius to drive for the day.
Honesty is key when it comes to car repair, you know how it is , you take your car for oil change and you end up with a scary recommendations that pushes you to accept and pay , anyway Mac won’t do that unless it’s necessary. Prices are fair , work is solid, go there with confidence.
I have used their service 4 times and have been VERY SATISFIED every time! I especially appreciate their follow up phone calls to make sure I was satisfied and that the work was satisfactory. I have total confidence in their abilities to diagnose and complete the required repairs.
Had such a postive experience. Their professionalism, honesty, and knowledge far exceeded my expectations. Highly recommend. Already told a couple family members and friends about this shop and the staff. Thank you Mac and techs!
Best Mechanic in AZ
Making the service and repair appointment was prompt and professional. Fair estimates and excellent service performance. Quick and efficient process. I would highly recommend this business for all auto related services.
I had a excellent experience... Beautiful clean Shop... Staff very knowledgeable on import and electrical vehicles .... Aswell as very accommodating to there clients ..and very professional on documentation and pictures of work performed and possible future safety work .Answered all my questions and made me…
Great place for your automotive needs! Mac is very professional and does what is best for you and your vehicle. He is very knowledgeable, trustworthy, fair, and clear. Highly, highly recommend this shop.
I’ve only done business with Mac once. He seems like a fair and honest business owner. I had a good experience. I will continue to do business with him in the future. One more thing I should probably mention is that he gave me a Prius to drive at no extra cost while my car was being fixed which really offset the cost of repairs.
Mac was extremely helpful is diagnosing what was wrong with my car and fixing it very quickly! He kept in touch and updated me on what he was doing with my car, what my options were, pricing, and breaking down everything I needed to know in ways someone who doesn’t know much about cars could understand. I would…
I love bringing my cars to Mac’s because I can be sure I’ll get the best quality work for really great value.
Great shop! Mac provides honest, high quality, fast, and professional work. Highly recommended!
Absolutely the best shop in town. I take all 5 of my cars here. Love the professionalism and friendly staff. Very knowledgeable. Will refer all my friends and family
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 42 | — |
| Oil change | 41 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 23 | — |
| Vehicle Inspection | 19 | — |
| Engine repair | 18 | — |
| Air & cabin filter replacement | 17 | — |
| Steering & suspension repair | 14 | — |
