Experts Reviews · Company report
Mac's Complete Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Mac's Complete Auto Repair

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 5.0★ from 506 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mac's Complete Auto Repair is better than 95% of tire repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mac's Complete Auto Repair is better than 93% of tire repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mac's Complete Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mac's Complete Auto Repair is better than 81% of tire repair shops.A
81

Reviews for your job

Customers hired Mac's Complete Auto Repair for 8 kinds of job.

Mac's Complete Auto Repair for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 62
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Oil change” · showing 20

Timothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They went above my expectations great job

Great priceGeneral repairs & maintenanceOil changeSteering & suspension repair
JLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

3/17/26 More of the same great service. I actually needed to put off service this time because I couldn't afford everything. They reminded me about the service several months later and I was able to get it completed. I appreciate the reminder. 1/05/26 Continued excellent service at MAC'S. Friendly office staff,…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
GarrettLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mac and his team are the best around! I've had tons of work done by them on both our vehicles. They stand behind the work are honest and trustworthy and my car always leaves better than when I dropped it off.

TransmissionGeneral repairs & maintenanceAuto brake repair
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, honest, fair and trustworthy.

General repairs & maintenanceTire rotationsAuto maintenance
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service been my go to shop since 2017

Air & cabin filter replacementOil change
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am very happy with Mac's service. Mac and the staff are very friendly and knowledgeable. Everything is always explained to me for all my car needs. Thank you, Mac!

BatteryBrakesGeneral repairs & maintenance
TravisLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Took plug-in hybrid in for regularly scheduled maintenance. I reached excellent service by a knowledgeable team. They know the vehicles well which is a challenge with the complexities of vehicles today .

Air & cabin filter replacementGeneral repairs & maintenanceOil change
NaderLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I would highly recommend Mac's Complete auto Repair to anyone who is in need of auto services and repairs. Mac was able to get me in right away. They were professional, honest and fixed everything that was wrong with my car. I was provided a loaner car which was great and they even car washed my car when I picked…

Auto battery replacementElectrical repairGeneral repairs & maintenance
Brandon16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, honest and great customer service. Will recommend to anyone I know who needs auto repairs.

Air & cabin filter replacementBrakesWiper blade installation
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can always count on honesty, quality and expertise from Mac's. Highly recommend this business.

Auto maintenanceGeneral repairs & maintenanceWiper blade installation
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very glad I went to Mac's! They're honest, experienced and do athorough job. I like how they take photos of hard to access areas of concern, so you can see what they're talking about. And they always keep a clean shop, that says a lot!

Auto brake repairAuto brake replacementBrakes
Raymundo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, quick turnaround, fair prices, and good warranty on their repairs for piece of mind. Highly recommend them.

Engine repairOil changeSteering & suspension repair
D.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was deeply impressed with the kindness, service, patience, professionalism and transparency that I received from Mac’s Auto Repair. After reading the reviews, I called Mac’s after having my Hyundai Santa Fe with manual transmission, towed FROM San Tan Hyundai whose low bar service, lack of communication and…

Air & cabin filter replacementBatteryAuto engine diagnostic
Galia17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Serviced my light SUV at Mac's. They were communicative with the repair estimate and the follow process of fixing. They completed everything in a timely manner. I found my go-to repair shop for my car needs. Good job!!

BatteryGeneral repairs & maintenanceOil change
AnnMariah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I absolutely love working with Mac and his team. They always so helpful in making sure things are completed successfully. As well as informing me throughly about the repair or future expectations! Do not hesitate to use them you won’t regret it !!!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
NathanLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They took good care of me! I think they've earned their 5/5.

Auto water leak repairOil change
ShawnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Most thorough, most professional, best auto’s service I have ever had. The transparency and care comes second to none!

Air & cabin filter replacementAuto brake repairBrakes
MichelleLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mac's Auto was transparent, attentive and efficient. I appreciated the pictures, details and items to monitor for the future. Thanks for making my car feel brand new!

Air & cabin filter replacementGeneral repairs & maintenanceOil change
Dijan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Honesty is key when it comes to car repair, you know how it is , you take your car for oil change and you end up with a scary recommendations that pushes you to accept and pay , anyway Mac won’t do that unless it’s necessary. Prices are fair , work is solid, go there with confidence.

A/C installation & repairAir & cabin filter replacementAuto battery replacement
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Decent place. I intend to go back in the future. I had thought “2-3 hours” meant the service would be done in that time, but when I was told the service was ready to begin 3 hours later, I expressed my confusion, and Mac sent a loaner car to my place of work for my use until my car was ready, free of charge.…

Oil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 1%Not sure 6%

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