How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREMac's Complete Auto Repair
Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 5.0★ from 506 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Mac's Complete Auto Repair for 8 kinds of job.
Mac's Complete Auto Repair for oil change
Clear ✕All 41 Google reviews tagged “Oil change” · showing 40
They went above my expectations great job
3/17/26 More of the same great service. I actually needed to put off service this time because I couldn't afford everything. They reminded me about the service several months later and I was able to get it completed. I appreciate the reminder. 1/05/26 Continued excellent service at MAC'S. Friendly office staff,…
Mac and his team are the best around! I've had tons of work done by them on both our vehicles. They stand behind the work are honest and trustworthy and my car always leaves better than when I dropped it off.
Great service, honest, fair and trustworthy.
Great service been my go to shop since 2017
I am very happy with Mac's service. Mac and the staff are very friendly and knowledgeable. Everything is always explained to me for all my car needs. Thank you, Mac!
Took plug-in hybrid in for regularly scheduled maintenance. I reached excellent service by a knowledgeable team. They know the vehicles well which is a challenge with the complexities of vehicles today .
I would highly recommend Mac's Complete auto Repair to anyone who is in need of auto services and repairs. Mac was able to get me in right away. They were professional, honest and fixed everything that was wrong with my car. I was provided a loaner car which was great and they even car washed my car when I picked…
Friendly, honest and great customer service. Will recommend to anyone I know who needs auto repairs.
I can always count on honesty, quality and expertise from Mac's. Highly recommend this business.
Very glad I went to Mac's! They're honest, experienced and do athorough job. I like how they take photos of hard to access areas of concern, so you can see what they're talking about. And they always keep a clean shop, that says a lot!
Great service, quick turnaround, fair prices, and good warranty on their repairs for piece of mind. Highly recommend them.
I was deeply impressed with the kindness, service, patience, professionalism and transparency that I received from Mac’s Auto Repair. After reading the reviews, I called Mac’s after having my Hyundai Santa Fe with manual transmission, towed FROM San Tan Hyundai whose low bar service, lack of communication and…
Serviced my light SUV at Mac's. They were communicative with the repair estimate and the follow process of fixing. They completed everything in a timely manner. I found my go-to repair shop for my car needs. Good job!!
I absolutely love working with Mac and his team. They always so helpful in making sure things are completed successfully. As well as informing me throughly about the repair or future expectations! Do not hesitate to use them you won’t regret it !!!
They took good care of me! I think they've earned their 5/5.
Most thorough, most professional, best auto’s service I have ever had. The transparency and care comes second to none!
Mac's Auto was transparent, attentive and efficient. I appreciated the pictures, details and items to monitor for the future. Thanks for making my car feel brand new!
Honesty is key when it comes to car repair, you know how it is , you take your car for oil change and you end up with a scary recommendations that pushes you to accept and pay , anyway Mac won’t do that unless it’s necessary. Prices are fair , work is solid, go there with confidence.
Decent place. I intend to go back in the future. I had thought “2-3 hours” meant the service would be done in that time, but when I was told the service was ready to begin 3 hours later, I expressed my confusion, and Mac sent a loaner car to my place of work for my use until my car was ready, free of charge.…
Had such a postive experience. Their professionalism, honesty, and knowledge far exceeded my expectations. Highly recommend. Already told a couple family members and friends about this shop and the staff. Thank you Mac and techs!
Amazing care and team.
Making the service and repair appointment was prompt and professional. Fair estimates and excellent service performance. Quick and efficient process. I would highly recommend this business for all auto related services.
I had a excellent experience... Beautiful clean Shop... Staff very knowledgeable on import and electrical vehicles .... Aswell as very accommodating to there clients ..and very professional on documentation and pictures of work performed and possible future safety work .Answered all my questions and made me…
Amazing smooth experience at Mac’s auto today!! Mac is very thorough and provides excellent customer service! I highly recommend!
Great place for your automotive needs! Mac is very professional and does what is best for you and your vehicle. He is very knowledgeable, trustworthy, fair, and clear. Highly, highly recommend this shop.
Mac and his crew were great to work with! Had an oil leak develop on the freeway while traveling between Tucson and Phoenix at the end of the business day and he got us in and out with no BS. They replaced the faulty O-ring on the built-in oil filter canister, added new oil / filter and cleaned up the mess…
I went here for just an oil change and to have them check out a piece of trim under my car that was coming off. Even though I only paid for the oil change service, they did a thorough inspection of my car and gave me a full report with recommendations AND pictures. Plus they fixed the aforementioned trim issue for…
Great experience! I love that I can see what’s going on with my car so I can budget for next time. I will definitely be going back!
I love bringing my cars to Mac’s because I can be sure I’ll get the best quality work for really great value.
Absolutely the best shop in town. I take all 5 of my cars here. Love the professionalism and friendly staff. Very knowledgeable. Will refer all my friends and family
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 42 | — |
| Oil change | 41 | — |
| Auto engine diagnostic | 25 | — |
| Brakes | 23 | — |
| Vehicle Inspection | 19 | — |
| Engine repair | 18 | — |
| Air & cabin filter replacement | 17 | — |
| Steering & suspension repair | 14 | — |
