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Machi Wright & Associates

Bankruptcy attorney · Arlington, TX · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%83+11.7Replies to reviews 7%45+3.2Craft & service penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#114 of 171 attorneysPosition by Experts Score among all companies we track in this category. · better than 34%
4.9 ★★★★★ 162 Google reviews · 24 photos
96%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Oct 2026latest review

Machi Wright & Associates at a glance

Google reviewers rate Machi Wright & Associates 4.9 out of 5 based on 162 reviews, with the owner responding to 90 percent of them. Clients frequently praise the firm for its thorough explanations, compassionate communication, and efficient handling of bankruptcy processes. Staff members are noted for their professionalism and prompt responses to inquiries. However, a small number of low-star reviews criticize the front desk for perceived lack of training and slow appointment handling, including one complaint regarding billing practices.

  • Google rating: 4.9 out of 5 from 162 reviews (96% five-star).
  • Reviews on this page: 162 Google reviews (127 with written comments).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Attorney serving Arlington, Texas.

Data from Google, last updated November 13, 2026.

Score profile vs other attorneys

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction90Reliability88Craft & service85Value83Momentum100Replies to reviews45Satisfaction: 90 (median 92)Reliability: 88 (median 88)Craft & service: 85 (median 100)Value: 83 (median 100)Momentum: 100 (median 100)Replies to reviews: 45 (median 64)
Machi Wright & AssociatesAttorneys median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Machi Wright & Associates: 90/100 on this factor. Category median: 92.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Machi Wright & Associates: 88/100 on this factor. Category median: 88.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Machi Wright & Associates: 85/100 on this factor. Category median: 100.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Machi Wright & Associates: 83/100 on this factor. Category median: 100.A
83
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Machi Wright & Associates: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Machi Wright & Associates: 45/100 on this factor. Category median: 64.C
45

Bar = this company · dark tick = category median.

Star ratings

162 Google reviews we collected

  • 5 stars15596%
  • 4 stars00%
  • 3 stars42%
  • 2 stars00%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 127 written reviews

  • Praise17898%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5128%
  • Staff & attitude4927%
  • Quality & results2715%
  • Communication2413%
  • Speed & response1810%
  • Honesty & trust116%
  • Price & value21%

What customers talk about

We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Everyone is hands on and answers any questions in a timely manner 100% would recommend using Machi Wright & Associates!”
  • “Honest and helpful throughout every single step of the process.”
  • “I had a great experience, very thorough, easy to follow and understand.”
  • “Wright was wonderful, he explained and had everything ready Easy process.”
  • “They answered all my questions and responses were done in a timely manner.”
  • “I really feel they do an excellent job and put my wellbeing up front”
  • “I felt very comfortable and welcome at my free consultation.”

People customers mention

  • Kim 6 reviews
  • Daniel 6 reviews
  • Dan 3 reviews
  • Kimberly 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

O7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mr. Wright was wonderful, he explained and had everything ready Easy process. . Good Customer service and the front desk ladies are wonderful as well.

k6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Wright was extremely informative every step of the way. He was compassionate and extremely knowledgeable.

Deshauna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Honest and helpful throughout every single step of the process. Everyone in the office is friendly and knows their stuff!

Korielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This firm was very professional and easy to talk too. They answered all my questions and made it so I could understand it. They are great, I would definitely recommend them.

Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, understanding, very thorough. They answered all my questions and responses were done in a timely manner. Highly recommend

Dominique12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So great! Everyone is hands on and answers any questions in a timely manner 100% would recommend using Machi Wright & Associates!

Photos

Customer reviews

4.9 ★★★★★ 162 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
O Car37 reviewsTotal number of Google reviews O has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Wright was wonderful, he explained and had everything ready Easy process. . Good Customer service and the front desk ladies are wonderful as well.

Response from the owner · a week ago

Thank you for your kind words!

k spilman6 reviewsTotal number of Google reviews k has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr. Wright was extremely informative every step of the way. He was compassionate and extremely knowledgeable.

Response from the owner · a month ago

Thank you!

CLARENCE JAMES4 reviewsTotal number of Google reviews CLARENCE has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recommend Machi Wright & Associates Great law firm

Response from the owner · a month ago

Thank you, Clarence!

Lucy Lamance3 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience, very thorough, easy to follow and understand.

Response from the owner · a week ago

Thank you, Lucy!

Deshauna Ceasar5 reviewsTotal number of Google reviews Deshauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honest and helpful throughout every single step of the process. Everyone in the office is friendly and knows their stuff!

Response from the owner · a month ago

Thank you, Deshauna!

Korielle Alex10 reviewsTotal number of Google reviews Korielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This firm was very professional and easy to talk too. They answered all my questions and made it so I could understand it. They are great, I would definitely recommend them.

Response from the owner · a month ago

Thank you very much, Korielle!

Andy “Drew Lee” Resta1 reviewTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, understanding, very thorough. They answered all my questions and responses were done in a timely manner. Highly recommend

Response from the owner · 2 months ago

Thank you very much, Andy!

Dominique Miller12 reviewsTotal number of Google reviews Dominique has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So great! Everyone is hands on and answers any questions in a timely manner 100% would recommend using Machi Wright & Associates!

Response from the owner · 2 months ago

Thank you, Dominique!

Sia Nayebkhil3 reviewsTotal number of Google reviews Sia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The most amazing attorney available!!!

Response from the owner · 2 months ago

Thank you, Sia!

Abigail M9 reviewsTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service. Thank you so much for helping me through this life change! Quick and easy service with all questions answered.

Response from the owner · 2 months ago

Thank you, AM!

Machi Wright & Associates on Google Maps →

Business details