How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%85+12Replies to reviews 7%34+2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMaddox Plumbing Inc
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Maddox Plumbing Inc for 8 kinds of job.
Maddox Plumbing Inc for drain cleaning
Clear ✕All 45 Google reviews tagged “Drain cleaning” · showing 40
The team at Maddox Plumbing has done high-quality work for our church multiple times in the last year. The technicians are professional and communication from the office is clear and consistent. I highly recommend Maddox Plumbing.
Not happy.
Lee was great. Thanks for getting us on the books quickly and for Lee doing a great job.
Super fast response. Friendly service. I am grateful for how quickly our drain issue was resolved. I will definitely be a repeat customer. Thank you
JD was very kind and patient. He fixed my problem and made sure it worked before he left.
Did a great job very efficient !!
Jesus got the job done quickly. Thank you!
Excellent service by talented, professional people. J D is the best; we feel like he is family since he has worked in our home so much this past year.
They were right on time, knew exactly what to do, and snaked our main line quickly. All is clear and we can relax now, knowing our plumbing isn't going to back up anymore.
Carlos did a professional job on the repairs to my bathtub drain. In the future, I’m sure I will be seeking assistance of Maddox.
Carlos was on time, efficient , and explained everything
Arrived on time. Performed services efficiently and left work areas clean. Very professional.
I always use Maddox for my plumbing needs. They’re fast, friendly, and reliable. Very reasonably priced. All of the employees are fantastic to work with as well. They have fixed both of my toilets, washing machine drain, and even the main line to the house. 10/10 service.
YOUR EMPLOYEE JAMES WAS EXCELLENT , I AM A RETIRED US MARINE. I SURE WOULD KEEP HIM AROUND !!
Cleaned out a wall drain and 2 floor sinks, they're as good as new!
Great job. On time, got the drain running again, cleaned up, and was done in less than an hour. James was polite, courteous, and professional.
Competent, friendly, fast, fair. Easily my first call for the next issue.
🌟🌟🌟🌟🌟🌠Maddox plumbing is so far the most friendly and efficient plumbers I've dealt with in my 42yrs in Cruces! I've dealt with a couple of others and they're sure not as friendly, fast and thorough plus they clean up 100% around their work area! 😊 Neat, tidy, and keep u updated as to what they're doing every…
GREAT CUSTOMER SERVICE!!! Fast response very friendly
James was excellent! Extremely thorough with great attention to detail, and clear pride in his work! Would recommend 10 times out of 10!
Professional and courteous fixed the plumbing issue.We appreciate James very much.
Quick and efficient service!
They took time to look at what was wrong and let me know what action needed to be taken. Very friendly. They also took the time to come back and recheck the work when I called them and thought I was having issue. Very helpful.
We thought the response and service of your Maddox rep JD was excellent. A minor mistake was made but it was JD who discovered it. He quickly stepped forward with a plan to correct it. He was very professional and pleasant. This confirms I want to be a long term customer of Maddox. Thank you for all your help. Kent (Ben) Gleason
Out of 5 plumbers Maddox was the first to respond for our after hours emergency call. They were out in approx 20 min and quickly resolved our back up plumbing . Carlos was very friendly and quickly resolved our issue. Definitely would recommend
Fast service and did a great job.
Quick and professional all on a Saturday.
Had the undermount kitchen sink detach from the granite, James did a great job of fixing it. Also cleaned drains.
Thank you for the service on my septic tank today! Thank you for being reasonably priced! Thank you for sending Dalton who put me at ease! I’m grateful for your company and thank you, thank you one more time!
Efficient, professional service at a reasonable price. Carlos was fantastic! Highly recommend.
Had a serious block sewage. Joe came out within an hour and half. Trouble shot the problem, got his tools and repaired it in about 2 hours. Reasonable price for the prompt same day service. Highly recommend!
Demetrio was very knowledgeable and completed the job quickly. Couldn’t be more pleased.
There were some glitches in the beginning, but Maddox is so determined to make sure the customer is satisfied and the job is perfect, that they made sure to out of their way to correct everything to my satisfaction. I am so impressed by the standards and ethics of this company. They will make it right. I had a…
Maddox Plumbing sent a professional plumber. Marty B. arrived on time and wasted no time addressing our plumbing needs. Marty was able to locate the issue and quickly resolved our clog. Once finished replacing the fixture Marty caulked and cleaned up. It was refreshing to see a professional take pride in his…
James came to our home 6/26/25 He was engaging, polite and efficient Maddox should be proud to have him in their employee
Fast friendly informative. Great service.
A great experience. Took the time and care to take care of our issues. We will definitely use them again.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 62 | $228–$988 |
| Toilet repair | 54 | $124–$417 |
| Plumbing leak detection | 46 | $122–$454 |
| Drain cleaning | 45 | $148–$393 |
| Faucet repair | 32 | $104–$324 |
| Outdoor plumbing system repair | 26 | $224–$556 |
| Water heater installation | 20 | $1.1k–$2.4k |
| Faucet installation | 19 | $161–$383 |
