How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%85+12Replies to reviews 7%34+2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMaddox Plumbing Inc
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Maddox Plumbing Inc for 8 kinds of job.
Maddox Plumbing Inc for plumbing leak detection
Clear ✕All 46 Google reviews tagged “Plumbing leak detection” · showing 20
Carlos was right on time. Overall excellent service.
Today, while enjoying the astounding 3" of rain overnite, the Moongate meter reader came to the door to let us know we had a bad leak on our side of the meter. I called several plumbers as this was bad (the reader was ready to shut our water off). Maddox was able to get us a spot for tomorrow, and then called back…
Jesus C. is a very courteous and professional service technician. He put a lot of work in what we hoped would be a minor issue but it soon became clear that it wouldn’t be that simple. He arranged to have a 2-man crew come out on Monday to further address the issue. I have used Maddox’s service before and have…
Poor service.Plumber had zero experience made the problem bigger.Management has no customer service.I was charged $300.00 for a $13.00 dollar part.
Maddox plumbers were knowledgeable, efficient and courteous. They diagnosed the problem quickly and had our water back on day one. They explained step by step what they were doing never leaving us in the dark through the repair process. We plan on using them for all of our plumbing needs.
They came out right away. They fixed the problem. Like always great job and very presentable man, he explained everything.I recommend this place to everyone. We had a small hickey up but they came back and fixed. Thanks for all your help 🙏
Great company, quock response time and work quality was excellent. Friendly, helpful and explained everything in detail. One of the most professional companies I have dealt with. Will definitely use again if ever needed for any other plumbing needs.
They showed up early every day and not only fixed what it was that was called about but came back to check on it! Excellent job and service
Called Maddox as my water heater was leaking. This was my second experience with this company and was definitely not disappointed. It's a Thursday morning and they had JD come out to determine the problem. He determined that the heater was under warranty and there would be no charge for the unit. Victoria…
Carlos was very friendly & got to the job right away..
Adam was very courteous and respectful. Completed the job. Thank you for being. Able to help quickly.
Both service techs were very knowledgeable and took the time to locate he issue that I was having at my home. Thank you for the great service.
Fast and affordable! Will call again.
These guys know thier profession well. Glad my son-in-law recommended them to us. Add us to the list of happy customers- thank you!
Maddox plumbing was amazing. They came out to get me an estimate and we're thorough and knowledgeable. The guys that did the work on my house we nest, courteous and kept me updated every step of the way. I felt better knowing they were taking care of my problem!
Matrix is and has been for a long time our go to plumbing company. James is simply outstanding in every aspect. Thanks for a quick efficient response.
We had a leak in our shower. The plumber Ryan did the job efficiently with no mess. Maddox plumbing is very reliable!
Wonderful and fast service! Victoria and JD were amazing. Coming here for all plumbing needs.
One of our toilets was leaking somewhere, and we needed a gas shutoff valve installed on a gas line. Once again, it was Maddox to the rescue. Carlos is a kind and gentle soul and immediately found that our toilet tank had a crack. He went back to the office, found a compatible replacement, and made the repair. He…
Had a recirculating pump to hot water heater start leaking. Maddox had the tech out within a few hours and fixed it right away. Great service from Carlos, their tech Next visit. Possible Gas leak detection. Carlos did a great job Visit Jan 2026. Carlos fixed a leak in kitchen drain and installed a new reverse…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 62 | $228–$988 |
| Toilet repair | 54 | $124–$417 |
| Plumbing leak detection | 46 | $122–$454 |
| Drain cleaning | 45 | $148–$393 |
| Faucet repair | 32 | $104–$324 |
| Outdoor plumbing system repair | 26 | $224–$556 |
| Water heater installation | 20 | $1.1k–$2.4k |
| Faucet installation | 19 | $161–$383 |
