How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%85+12Replies to reviews 7%34+2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMaddox Plumbing Inc
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Maddox Plumbing Inc for 8 kinds of job.
Maddox Plumbing Inc for plumbing pipe repair
Clear ✕All 62 Google reviews tagged “Plumbing pipe repair”
Quick response and great service from Wayne!
Very Professional
They are AWESOME! Jesus came out and gave us an estimate for free and the prices are great, very reasonable! Then we scheduled the repair for the next day. Other plumbers wouldn't fix the broken pipe without changing the whole shower kit and charging us insane amounts of money. Maddox did quote us for just the…
Today, while enjoying the astounding 3" of rain overnite, the Moongate meter reader came to the door to let us know we had a bad leak on our side of the meter. I called several plumbers as this was bad (the reader was ready to shut our water off). Maddox was able to get us a spot for tomorrow, and then called back…
The team at Maddox Plumbing has done high-quality work for our church multiple times in the last year. The technicians are professional and communication from the office is clear and consistent. I highly recommend Maddox Plumbing.
Great job. Great service.
Jesus did a fantastic job! He was *so focused* on the job, he left his hat behind. I hope we can get it back to him.
After nearly 4 days of having no water while we tried to locate a deep leak under our residential foundation, we finally located it and were ready for a plumber to help us fix the punctured copper pipe because we couldn't go another day without water. Of course it was Sunday at 5pm during a holiday weekend, but we…
Maddox plumbers were knowledgeable, efficient and courteous. They diagnosed the problem quickly and had our water back on day one. They explained step by step what they were doing never leaving us in the dark through the repair process. We plan on using them for all of our plumbing needs.
They came out right away. They fixed the problem. Like always great job and very presentable man, he explained everything.I recommend this place to everyone. We had a small hickey up but they came back and fixed. Thanks for all your help 🙏
Great company, quock response time and work quality was excellent. Friendly, helpful and explained everything in detail. One of the most professional companies I have dealt with. Will definitely use again if ever needed for any other plumbing needs.
Carlos was very friendly & got to the job right away..
Punctual, polite and professional. Did a good job and didn’t leave a mess. Thank you.
Thet came out and did camera work had a piece of pbc pipe in line they said they pushed it through everything was good to go. What a joke the washing backed up and flooded everything charged me 178.00 for pushing it through, we'll they didn't. When I called them on it I got excuses and arguing. They also sent…
Excellent service as always. Will do business with again!
Thank you Brian. Great service as always. And Victoria you’re the best
Prompt friendly service! I had a clogged sink over the weekend and they were able to fix it at 0830 Monday morning. Couldn't be happier! Carlos was friendly and efficient.
Maddox came out on time and changed out the value quickly. The whole repair went very well and we really appreciated their service. Will definitely use them again when needed.
These guys know thier profession well. Glad my son-in-law recommended them to us. Add us to the list of happy customers- thank you!
Our kitchen sink drain pipe sections became disconnected, making the sink unfunctional. Maddox sent a technician to our house within one half-hour of calling them. Did an excellent job, as always.
Maddox plumbing was amazing. They came out to get me an estimate and we're thorough and knowledgeable. The guys that did the work on my house we nest, courteous and kept me updated every step of the way. I felt better knowing they were taking care of my problem!
Very professional. Did a good job.
Matrix is and has been for a long time our go to plumbing company. James is simply outstanding in every aspect. Thanks for a quick efficient response.
Wonderful and fast service! Victoria and JD were amazing. Coming here for all plumbing needs.
Carlos was professional, efficient, and friendly. I would definitely call Maddox Plumbing again if I need help in the future.
Nice young man fixed everything up!
James rocked ! Very professional and courteous
Mr Lee did an outstanding job repairing our backflow problem.
I always use Maddox for my plumbing needs. They’re fast, friendly, and reliable. Very reasonably priced. All of the employees are fantastic to work with as well. They have fixed both of my toilets, washing machine drain, and even the main line to the house. 10/10 service.
Very professional
A water line broke behind the wall in our garage. I shut the water off and called Maddox. JD was dispatched quickly to our house. He was able to cap off the line and restore water to most of our house. He provided an estimate to reroute the broken line. I accepted the estimate and the work was scheduled for the next…
They called as their technician could come early. He was courteous and professional. Fixed the problem quickly.
James has been here before and each time he is fantastic. Great job!!!!!!!!!!!!!!!!!
They were recommended as a good, trustworthy local business. Our experience backed that up, from scheduling the job through the service itself. Their technician was on time, courteous, knowledgeable, competent and efficient. The main office communicated throughout the process, including confirmation of the…
Called Maddox Plumbing for an emergency repair. Carlos showed up fast, fixed the problem in about 20 minutes. Clean-up from the work was fast. I will use Maddox for all of my plumbing needs and highly recommend them.
🌟🌟🌟🌟🌟🌠Maddox plumbing is so far the most friendly and efficient plumbers I've dealt with in my 42yrs in Cruces! I've dealt with a couple of others and they're sure not as friendly, fast and thorough plus they clean up 100% around their work area! 😊 Neat, tidy, and keep u updated as to what they're doing every…
James was excellent! Extremely thorough with great attention to detail, and clear pride in his work! Would recommend 10 times out of 10!
Scheduling was a snap, they were very friendly and helpful. When an earlier time was available i was called and offered the slot with enough time to be at my home if i wanted it. The gentleman who did the work explained everything he was doing and had to do. Was very direct to ensure i didn't have unfounded…
As always, Maddox Plumbing delivers. Lee located and dug up and capped an outdoor water line. He is a great guy . Thank you Maddox Plumbing.
Outstanding service was provided each day
Fixed my leaking upstairs toilet today so quickly and effectively. Very grateful for their easy scheduling. Brian and Juan did a great job!
Very quick response time and extremely professional service. We will always use Maddox Plumbing and highly recommend their business.
They worked side by side me all day at whitesands missile range to restore water to the commissary. The owner even sent another tech out to get parts and come help us. They were outstanding in every way and did not leave until we had water back on and running to the facility. I highly recommend this company to…
Other than having to wait several days for the actual service to take place, I was really pleased with all the guys, their professionalism and knowledge of what needed to get done. They were diligent and thorough with the work.
There were some glitches in the beginning, but Maddox is so determined to make sure the customer is satisfied and the job is perfect, that they made sure to out of their way to correct everything to my satisfaction. I am so impressed by the standards and ethics of this company. They will make it right. I had a…
Lee Montoya came and assessed our leak. He fixed it quickly, he was one of the best plumbers we have ever had the pleasure to have work on our house. He was kind, knowledgeable, professional. Thanks Maddox and Lee!
They quickly scheduled my repair and my renters are happy with the service. The faucet looks great ! Give them a call when you need a plumber.
The guys did a great job! Positive attitudes not afraid of some hard work. Really appreciate the job they did.
Marlo was fabulous! Service was prompt and awesome!!
Jason Did An Outstanding Job!!!
I cannot speak highly enough of the responsiveness, professionalism, and effectiveness of the Maddox team. I’ve had a host of plumbing issues ranging from jacuzzi jet dysfunction to cut-off valve failures to irrigation system leaks, and Maddox has resolved each and every one of them promptly and effectively. I will…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 62 | $228–$988 |
| Toilet repair | 54 | $124–$417 |
| Plumbing leak detection | 46 | $122–$454 |
| Drain cleaning | 45 | $148–$393 |
| Faucet repair | 32 | $104–$324 |
| Outdoor plumbing system repair | 26 | $224–$556 |
| Water heater installation | 20 | $1.1k–$2.4k |
| Faucet installation | 19 | $161–$383 |
