How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%85+12Replies to reviews 7%34+2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMaddox Plumbing Inc
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Maddox Plumbing Inc for 8 kinds of job.
Maddox Plumbing Inc for toilet repair
Clear ✕All 54 Google reviews tagged “Toilet repair” · showing 20
I appreciate the kindness of the office staff who helped us with or bathroom water closets. She even adjusted my bill after determining an error in labor time. That’s wonderful for elderly people are fixed income. Thank you again for your service.
Once again I used Maddox Plumbing. It was easy to schedule, set up the time I wanted, showed up and took care of my leaky toilet. Quick, fast and efficient. I would definitely recommend them again.
The team at Maddox Plumbing has done high-quality work for our church multiple times in the last year. The technicians are professional and communication from the office is clear and consistent. I highly recommend Maddox Plumbing.
Today Adam came to or house he was professional, friendly and polite, & he unclogged our toilet quickly. Thanks for sending him over. Jeff Cross.
Fast service and reasonable rates. Personable and knowledgeable staff.
Mike was courteous and got the repair done in a timely manner. Will be using Maddox for future issues.
Our plumber guy I think his name is Carlos was just wonderful 😊
They showed up early every day and not only fixed what it was that was called about but came back to check on it! Excellent job and service
I got a toilet repair done from here a couple of years ago. The plumber was unresponsive, and unfriendly, we had just moved in and there wasn't any furniture. This place used to be a rental unit and has seen wear and tear, we've been slowly fixing it up. The charge was 150.00 and that was it. Well I called them…
My shower was acting up and they got me scheduled last minute. Carlos was the technician who helped me and he was INCREDIBLE. He went above and beyond to help me out and really went the distance. Definitely will be calling them for any plumbing needs in the future!
Professional, efficient
Prompt. Appropriate. Effective.
Excellent service by talented, professional people. J D is the best; we feel like he is family since he has worked in our home so much this past year.
Always a friendly tech. He does a quick and efficient job. Explains everything.
Today Brian from Maddox Plumbing replaced a toilet for us. He was on time, knowledgeable and cleaned up after himself. I highly recommend Brian and Maddox Plumbing!
Bryan did an excellent job. He was professional & courteous.
Excellent service. He was super quick.
Great customer service from the frist call to the plumber who came to our home. Thank you
Bryan was very knowledgeable and gave us suggestions how to best solve our problems.
Carlos did a professional job on the repairs to my bathtub drain. In the future, I’m sure I will be seeking assistance of Maddox.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 62 | $228–$988 |
| Toilet repair | 54 | $124–$417 |
| Plumbing leak detection | 46 | $122–$454 |
| Drain cleaning | 45 | $148–$393 |
| Faucet repair | 32 | $104–$324 |
| Outdoor plumbing system repair | 26 | $224–$556 |
| Water heater installation | 20 | $1.1k–$2.4k |
| Faucet installation | 19 | $161–$383 |
