How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%80+19.4Value 14%85+12Replies to reviews 7%34+2.4Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREMaddox Plumbing Inc
Las Cruces, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 26 gas contractors · 4.8★ from 1,008 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Maddox Plumbing Inc for 8 kinds of job.
Maddox Plumbing Inc for water heater repair
Clear ✕All 17 Google reviews tagged “Water heater repair”
Professional quick and efficient!
Jesus did a great job! Maddox is the best.
Lee quickly fixed the problem And took the time to explain everything to us.
Adam was here on time able to fix the problem easily. He and his consultant on the phone were very knowledgeable and I would highly recommend Maddox plumbing.
Everything was repaired perfectly and left clean and spotless. Thank you for your quick response.
Bryan L is top notch. He addressed my issue quickly and even helped with a second issue all within the hour. Definitely will use again and ask for Bryan!
Lee was very professional and helpful. He informed me on what I needed to do to take care of my water heater and was prompt on the forecasted times for start and completion.
My third visit from them (this time it was completely my fault — I flushed the hot water heater and put power back to it before it had refilled, thus blowing out the element) and they handled the matter quickly and with the cheerful professionalism I've come to expect and appreciate from Maddox. Every person on the…
Great communication, got it done and helped to get things working again, Brian really took care of my needs and explained everything.
Maddox is the only plumbing service we would use. Brian is an excellent technician and takes pride in his work. They are prompt in their response and do great work.
Lee’s a great tech, when my tankless heater needs work we call Maddox.
Lee arrived punctual,located the problem and solved the problem. He has helped us several times over the years
Staff was friendly and professional!
Don’t go anywhere else! Our Rinnai hot water heater stopped working. We called Maddox and 1,2,3 Lee solved the problem for us. We are very pleased with the service and Lee’s expertise. And we want to give a shout out to Victoria and Amanda too. Thanks for all the great scheduling and communications.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 62 | $228–$988 |
| Toilet repair | 54 | $124–$417 |
| Plumbing leak detection | 46 | $122–$454 |
| Drain cleaning | 45 | $148–$393 |
| Faucet repair | 32 | $104–$324 |
| Outdoor plumbing system repair | 26 | $224–$556 |
| Water heater installation | 20 | $1.1k–$2.4k |
| Faucet installation | 19 | $161–$383 |
