Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Made Simple Heating And Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Made Simple Heating And Air

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 121 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Made Simple Heating And Air is better than 94% of HVAC contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Made Simple Heating And Air is better than 93% of HVAC contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Made Simple Heating And Air is better than 99% of HVAC contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Made Simple Heating And Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Made Simple Heating And Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Made Simple Heating And Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Made Simple Heating And Air for 8 kinds of job.

Made Simple Heating And Air for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#77 / 92

All 4 Google reviews tagged “A/C system repair”

SaurabhLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Prompt and professional service. Servando performed a thorough inspection and provided us with several clear options for the repair. He fixed the unit perfectly. Highly recommended!

A/C system repair
Heidi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Made simple has a very professional service team. I had my system replaced after getting quotes from multiple companies I felt they were honest and definitely delivered on the service. I would highly recommend them!

Paid $1,000+Reasonable priceA/C system repair
ManjunathaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am writing to express my sincere appreciation for the excellent service Made Simple Heating and Air provided me recently. I was very impressed with the professionalism, knowledge, and expertise of their technicians. They were able to quickly diagnose the problem with my old HVAC system, and they took the time to…

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this company to totally replace our furnace and add A/C for our house. They also replaced our office HVAC. Absolutely top notch work. And when we needed a repair, they responded the same day. They have great background doing commercial installations as well as residential. They are very knowledgeable and experienced

Heating system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+274% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 45%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair43$205–$959
HVAC system maintenance22$37–$295
Install AC12$1.6k–$3.2k
HVAC duct & vent installation12$1.2k–$2.8k
Heating system installation8$1.4k–$2.8k
A/C system repair4$216–$807
Repair HVAC4$224–$535
Install thermostat3$50–$437

Compare with

Promax Service Group logoPromax Service GroupExperts Score 100Sunnyvale · 5.00★Nur HVAC logoNur HVACExperts Score 96Sunnyvale · 4.95★United HVAC, Plumbing & Electrical logoUnited HVAC, Plumbing & ElectricalExperts Score 96Sunnyvale · 4.98★