Experts Reviews · Company report
Magic City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Magic City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic City Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic City Pest Control is better than 84% of pest control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic City Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Magic City Pest Control for 8 kinds of job.

Magic City Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “Ant extermination” · showing 20

Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bridger was perfect at his job today. He is very professional and does quality work. I’d give him 5 stars all day, every day. Your employees make your company awesome, and you have great people representing Magic City Pest Control. Thank you for taking care of our pest control needs.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Again we were not alerted to your visit so I can’t speak to seeing physically but we have had no trouble with any ants or bugs so remain satisfied

Paid $20–40Reasonable priceAnt exterminationService not listed
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took time to answer our questions, view possible trouble spots and told us what to look for in the coming weeks.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Truthteller3100Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AndyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used Magic City Pest Control for several years now, and I can't be more pleased with their pest control service and customer service. I know they focus a great deal of time and effort to make sure they hire only the best people as their technicians and then they spend hours upon hours training those…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Booker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Huntsville's office employee Jonathan's professionalism, demeanor, and customer service is an outstanding thing to experience. 5 stars is not enough. A promotion would be better..:).

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
LouLouLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve have used their services the last two years and they are amazing. They will send you courtesy text to remind you of your appointment and you can reply if you need to reschedule. All of them have been professional when they come to our house. Not too expensive 💙

Paid $40–60Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
BethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was professional, well informed, and courteous. Gave a detailed explanation of what he found and how he would treat it. Very pleased with yhisinitial visit.

Paid $100–120Great priceTermite inspectionSpider exterminationGeneral pest inspection
AaronLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

With an immediate concern with ants, they were able to schedule a visit within 24 hours. I felt like all questions I had were answered with supporting knowledge. Pest Control Operator was very professional and friendly.

Reasonable priceGeneral pest inspectionAnt extermination
ShannonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very thorough, spent time spraying the whole yard and around the house. Tech always greets with a smile and a happy attitude. They will not disappoint!

Paid $40–60Great priceGeneral pest inspectionAnt extermination
LindsayLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been using Magic City Pest Control since 2024 and have been very satisfied with their services. We use the Quarterly bundle + Mosquito add on. Their prices are fair, communication is good, and they provide consistently kind & supportive customer service. I know that they will show up and get the job done. Happy to be a customer of theirs!

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
AmandaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been struggling with ants for months! Trying everything to get rid of these things, just for them to come back in a different location a week later. I was literally losing my mind, cleaning constantly, doing everything I could, but my efforts only worked for a few days or a week at most. So I decided to call…

Great priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Brad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Magic City was the first company I called when I moved back down to the south. (I remember how big the bugs can get). From the first contact with Wendy scheduling a time, to when the techs showed up, was great. The techs showed up on time, let us know they were here, did their thing. At the end of the service, they…

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Professionalism+ Value
bobLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben was very professional and did a good job efficiently. He spent some time on the front porch cleaning the spider webs and accumulated dirt. And sprayed porch and ground around it. All caught on Security and Ring cameras.

General pest inspectionBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael was my technician, and he was great. Very efficient, polite and explained what he was doing.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bugs hate these folks! That’s why I love them. Thanks Magic City Pest Control.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
QLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time and very professional The service for the price is great.

Flea & mite exterminationMosquito exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly recommended for anyone in the Morris/Kimberly area! Competitive pricing, knowledgeable staff, friendly service, and always professional and on time. Call them for any of your pest control needs.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Shout out to Terrance, he's the best. Professional, knowledgeable and he does an amazing job every time he services my cabin. I live in the middle of the woods and have had zero pest issues using Magic City. Great people (like Terrance) and great service.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism
elizabethLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The employee Jon had excellent customer service. In this day and time, this is very valuable to me as a customer. He explained what he was going to do as well as why he was going to do the spraying. It was an educational service as well. I live in Crestdale Gardens in Birmingham. Thank you Magic City.

Ant extermination+ Responsiveness+ Punctuality+ Quality

Show more ant extermination reviews (52 more) →

Price

$100-8% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 48%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection131$58–$128
Spider extermination104$76–$166
Cockroach extermination92$73–$246
Ant extermination72$76–$214
Bug & insect extermination70$58–$133
Hornet & wasp extermination68$91–$282
Rodent extermination65$83–$323
Mosquito extermination43$66–$106

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