Experts Reviews · Company report
Magic City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Magic City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic City Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic City Pest Control is better than 84% of pest control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic City Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Magic City Pest Control for 8 kinds of job.

Magic City Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$133
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#100 / 286
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Bug & insect extermination” · showing 20

Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bridger was perfect at his job today. He is very professional and does quality work. I’d give him 5 stars all day, every day. Your employees make your company awesome, and you have great people representing Magic City Pest Control. Thank you for taking care of our pest control needs.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Tl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ethan was punctual, friendly, knowledgeable and very helpful.

Reasonable priceBug & insect extermination
daphne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I think pest control does a good job

Paid $40–60Reasonable priceBug & insect extermination
Ester1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac was absolutely great! He was patient, knowledgeable, and thorough!

Paid $120–140Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Cathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do an excellent job. For five years, we have had few pest issues. They're responsive and have sent someone out right away at no extra cost the two or three times we've thought we have had a few more bugs than we should. So nice too!

Paid $20–40Great priceBug & insect extermination
Bethany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic small business! Always a great experience!

Great priceGeneral pest inspectionBug & insect extermination
Don8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took time to answer our questions, view possible trouble spots and told us what to look for in the coming weeks.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Truthteller3100Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Christopher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a wonderful experience with Magic City Pest control! From the agent who assisted me on the phone to the technician who came to the house--everyone was professional, kind, and knowledgable! They are locally owned and very much want to serve the community! I will continue to use Magic City Pest control and recommend them to all of my friends!

Paid $200+Great priceMosquito exterminationBug & insect extermination
Paul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

The technician was very knowledgeable and courteous. He arrived on time.

Bug & insect extermination
AndyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used Magic City Pest Control for several years now, and I can't be more pleased with their pest control service and customer service. I know they focus a great deal of time and effort to make sure they hire only the best people as their technicians and then they spend hours upon hours training those…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Booker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Huntsville's office employee Jonathan's professionalism, demeanor, and customer service is an outstanding thing to experience. 5 stars is not enough. A promotion would be better..:).

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
LouLouLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve have used their services the last two years and they are amazing. They will send you courtesy text to remind you of your appointment and you can reply if you need to reschedule. All of them have been professional when they come to our house. Not too expensive 💙

Paid $40–60Great priceGeneral pest inspectionBug & insect exterminationAnt extermination
BethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was professional, well informed, and courteous. Gave a detailed explanation of what he found and how he would treat it. Very pleased with yhisinitial visit.

Paid $100–120Great priceTermite inspectionSpider exterminationGeneral pest inspection
LindsayLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been using Magic City Pest Control since 2024 and have been very satisfied with their services. We use the Quarterly bundle + Mosquito add on. Their prices are fair, communication is good, and they provide consistently kind & supportive customer service. I know that they will show up and get the job done. Happy to be a customer of theirs!

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Gil10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am very pleased with the work performed today by Bridger. He was professional, courteous, and explained everything he found and applied. Thanks Bridger.

Reasonable priceGeneral pest inspectionBug & insect extermination
PeterLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Magic Magic city came today at my request and did their usual great job so glad that Ethan returned to do our service. He is very complete and very efficient at what he does.City Pest Control is my choice for the best Pest Control services, the most friendly technicians. And the easiest scheduling.

Great priceHome inspectionGeneral pest inspectionBug & insect extermination
Kylie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My technician, Marquez Gentry, was great! He listened and did the job quickly and effectively. Thank you so much!

Paid $40–60Great priceBug & insect extermination
Phillip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very pleases with the service, would highly recommend

Home inspectionHornet & wasp exterminationSpider extermination+ Professionalism
DebraLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Mr Jonathan Singleterry did a Great Job. Explained everything he was doing!! Hope he comes back next time we get this in a few months.

Great priceBug & insect extermination

Show more bug & insect extermination reviews (50 more) →

Price

$100-8% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 48%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection131$58–$128
Spider extermination104$76–$166
Cockroach extermination92$73–$246
Ant extermination72$76–$214
Bug & insect extermination70$58–$133
Hornet & wasp extermination68$91–$282
Rodent extermination65$83–$323
Mosquito extermination43$66–$106

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