Experts Reviews · Company report
Magic City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Magic City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic City Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic City Pest Control is better than 84% of pest control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic City Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Magic City Pest Control for 8 kinds of job.

Magic City Pest Control for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.92
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 276
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 92 Google reviews tagged “Cockroach extermination” · showing 40

Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bridger was perfect at his job today. He is very professional and does quality work. I’d give him 5 stars all day, every day. Your employees make your company awesome, and you have great people representing Magic City Pest Control. Thank you for taking care of our pest control needs.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Caroline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Magic City Pest Control is top tier. They tackled our roach problem professionally and with ease. We've had a few rats as well, but within days of their visit we had signs the bait they used was working. Each member of the team is the best of the best. They have great advice, share their knowledge, and make a plan…

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Lucile2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very courteous. Needed additional service because of allergies which was supplied without additional cost.

General pest inspectionCockroach extermination
sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician was prompt, same day, knowledgeable and professional.

Paid $140–160Not sureRodent exterminationSpider exterminationCockroach extermination
Ester1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac was absolutely great! He was patient, knowledgeable, and thorough!

Paid $120–140Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I really like Carsen. He just talk to me for a min about what I being seeing and tips on the best way to treat it. He’s really an amazing technician. Thanks again.

Paid $20–40Great priceCockroach extermination
Truthteller3100Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AndyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used Magic City Pest Control for several years now, and I can't be more pleased with their pest control service and customer service. I know they focus a great deal of time and effort to make sure they hire only the best people as their technicians and then they spend hours upon hours training those…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Francis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Muy bien servicio el técnico una persona muy amable ,respetuoso y responsable en su trabajo gracias por realizar muy buen trabajo

Cockroach extermination
BethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was professional, well informed, and courteous. Gave a detailed explanation of what he found and how he would treat it. Very pleased with yhisinitial visit.

Paid $100–120Great priceTermite inspectionSpider exterminationGeneral pest inspection
DominiqueLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My technician was Chris and he's always so polite and extremely thorough! He takes his time and explains the process and we always review the plan of action moving forward before he leaves! Magic City Pest Control has been amazing compared to competitors; I highly recommend!

Paid $40–60Reasonable priceCockroach extermination
paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben is very friendly, thorough and professional ! He did a great job and we are so pleased with his work. He is an asset to your company.

Great priceHome inspectionGeneral pest inspectionCockroach extermination
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly & did a great job. Thank you

Reasonable priceSpider exterminationCockroach extermination
Brad8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Magic City was the first company I called when I moved back down to the south. (I remember how big the bugs can get). From the first contact with Wendy scheduling a time, to when the techs showed up, was great. The techs showed up on time, let us know they were here, did their thing. At the end of the service, they…

General pest inspectionCockroach exterminationBug & insect extermination+ Responsiveness+ Professionalism+ Value
DeniseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bugs hate these folks! That’s why I love them. Thanks Magic City Pest Control.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
QLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always on time and very professional The service for the price is great.

Flea & mite exterminationMosquito exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly recommended for anyone in the Morris/Kimberly area! Competitive pricing, knowledgeable staff, friendly service, and always professional and on time. Call them for any of your pest control needs.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
AlanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Shout out to Terrance, he's the best. Professional, knowledgeable and he does an amazing job every time he services my cabin. I live in the middle of the woods and have had zero pest issues using Magic City. Great people (like Terrance) and great service.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Professionalism
Kristen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Nice friendly & thorough service. Every time they come, all the technicians seem to be very knowledgeable. We have been using this company for at least three years now, and have been very pleased.!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Christen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thankful for a family-owned local business who promptly met our pest control needs coupled with excellent customer service!

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Chasity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I can’t say enough great things about this company! We live in a 50year old house and with that comes lots of places unwanted pests can enter. Thanks to Magic City Pest Control we are pest free!!! This company is family owned, their technician Jeremy is our favorite, he is so professional and kind. Both of the…

Bug & insect exterminationCockroach exterminationGeneral pest inspection
Karey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest review : I heard about Magic City’s service through a friend so I called in to schedule my first service, and Cam not only helped schedule but was nice enough to explain the whole process and why they do certain things they do. I liked having that heads up before they got here! Once their truck pulled up this…

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Gabriel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jerry was very professional and he went out of his way to provide excellent customer service.

Cockroach extermination+ Punctuality+ Quality+ Professionalism
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First pest control service that actually cares and has gone above and beyond to cater to both of my properties that is an hour drive apart. Highly Recommend!! Ask for Jeremy!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and courteous young man. Very attentive to what needed to be done.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Galen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience!

Ant exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been very pleased with our service from Magic City! They’ve addressed any concerns we had immediately, and even came out to redo our mosquito when we were afraid the rain washed it off. They responded to our messages over the weekend when we thought our dog might’ve eaten some rat poison. Nothing bad to say! Definitely recommend!

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
K8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We cannot say enough good things about Magic City Pest Control and their staff. We have been working with them to get rid of German cockroaches, which can be a long and daunting process. After just two treatments, we were already seeing a drastic difference! Ben has always made sure that we know where we are in the…

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love the service and customer care

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
austin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy andrews with magic city came out and preformed a great service, very professional, didn’t miss anything, knocked down all spider webs and treated me very great! 10/10 great company and very nice people!

Customer photo from austin's review
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy was wonderful and did a great job! Was on time and very personal and nice I’m in the oak grove area and y’all was recommended I’ve seen no live bugs only dead and it is fantastic!!!

Bug & insect exterminationCockroach extermination
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Magic City Pest Control came out the same day and treated our home for a multitude of issues including mice, spiders, and various other insects. Hannah was amazing at explaining what she was going to be doing, how it would help, and what to expect after treatment. Their prices are very reasonable and service is excellent!

Ant exterminationBee exterminationBug & insect extermination
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I live in Abernant and have some unwanted visitors sometimes (all the time) 🙃 My technician's name was Hannah very nice lady and knew her job well 😊 She got rid of several red wasps-even in the wall, gnats, spiders, the granddaddy of them all-wood roaches. I can go outside in peace without mosquitoes eating me up,…

Ant exterminationBug & insect exterminationCockroach extermination
BarryLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super professional and very knowledgeable. They know how to run a business. Highly recommended for your pest control needs.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Husk1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Very nice service. Explaint everything ! I was happy with it!

Cockroach extermination
Jennifer10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I moved into a house that had a horrible infestation and within the time frame they stated to me, my problem was pretty much gone. If I ever needed anything or had any issues, my tech and the company accommodated my requests or shown me ways to help keep the bugs away. Highly recommend and wish I still lived in…

Cockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Kara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

HIGHLY RECOMMEND MAGIC CITY PEST CONTROL! We have tried big name pest controls and just the muggy area we live in, nothing seemed to work. We would have bugs coming back within a month period. One day, a very young fellow knocked personally on my door and asked if I would be interested in what he has to offer. From…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Leighann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy Andrews did a great job and we haven’t had any problems with bugs since he came out . I would totally recommend this pest control company

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Becky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is an excellent company, great customer service. Highly recommend

Cockroach exterminationGeneral pest inspectionRodent extermination
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We live in the Kimberly area and it's amazing service!! I can't thank them. Enough!!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Show more cockroach extermination reviews (52 more) →

Price

$100-8% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 48%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection131$58–$128
Spider extermination104$76–$166
Cockroach extermination92$73–$246
Ant extermination72$76–$214
Bug & insect extermination70$58–$133
Hornet & wasp extermination68$91–$282
Rodent extermination65$83–$323
Mosquito extermination43$66–$106

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