Experts Reviews · Company report
Magic City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Magic City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic City Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic City Pest Control is better than 84% of pest control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic City Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Magic City Pest Control for 8 kinds of job.

Magic City Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#210 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 65 Google reviews tagged “Rodent extermination” · showing 40

Caroline7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Magic City Pest Control is top tier. They tackled our roach problem professionally and with ease. We've had a few rats as well, but within days of their visit we had signs the bait they used was working. Each member of the team is the best of the best. They have great advice, share their knowledge, and make a plan…

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Dwight5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ethan was excellent: polite, personable, knowledgeable. He provided details of what he was doing and why, and suggested ways I could help to prevent mice in my home. Ethan went above and beyond to make his visit successful. He is an exceptional representative of your company, ensuring great customer service and…

Paid $1–20Great priceRodent extermination
sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician was prompt, same day, knowledgeable and professional.

Paid $140–160Not sureRodent exterminationSpider exterminationCockroach extermination
Corey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very prompt and nice guy!

Reasonable priceRodent extermination
carolyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

was great at explaining everything

Paid $100–120Great priceRodent extermination
Ester1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Isaac was absolutely great! He was patient, knowledgeable, and thorough!

Paid $120–140Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Saffron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very responsive, and they do very good work!

Rodent exterminationGeneral pest inspection
Truthteller3100Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jennifer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wish I could give more stars. This company goes above and beyond in customer service and their representatives are the most capable and competent people in the field. Highly recommend.

Rodent exterminationTermite inspection
Monica13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Marquez Gentry greeted me professionally and did a great job treating the inside and outside of my home.

Paid $100–120Reasonable priceRodent extermination
Shakendra13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jeremy explained everything pertaining to rats/mice eating up my house. Put bait and explained what to look for. Thank you so very much

Paid $140–160Reasonable priceRodent extermination
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Technician was awesome. So polite and explained everything to me.

Not sureRodent extermination
Kamesha12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Do not use unless you want to be locked into a contract

Paid $100–120OverpricedRodent extermination
TommyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris was really helpful today with spreading mouse bait, answering my questions, and giving tips about what to expect. I've been really happy with the service I've received from Magic City Pest Control and would happily recommend them.

Paid $20–40Great priceRodent extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technicians showed up on time and were very professional and friendly.

Paid $120–140Reasonable priceRodent exterminationSpider extermination
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ethan was awesome and very knowledgeable. Service was thorough and a great value ! Very friendly and professional !

Reasonable priceRodent extermination
Lesley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mike is awesome! He has come several times and I learn a lot from him. He is the nicest guy!!

Rodent extermination
PamLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jonathan is always great. He always asks about any specific issues and takes care of everything quickly with a smile every time.

Rodent exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The best pest control around, without a shadow of a doubt!

Rodent exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RaganLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Walter did a great job and went the extra step for us! He was on time, courteous, and listened to concerns. Would love to have him come out each time.

Rodent exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This company is always so friendly! And same goes for our technician today! Terrance was so nice and extremely helpful.

General pest inspectionRodent extermination+ Quality+ Professionalism
Chasity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I can’t say enough great things about this company! We live in a 50year old house and with that comes lots of places unwanted pests can enter. Thanks to Magic City Pest Control we are pest free!!! This company is family owned, their technician Jeremy is our favorite, he is so professional and kind. Both of the…

Bug & insect exterminationCockroach exterminationGeneral pest inspection
Niqque1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From first response until service provided everything was professional and made me feel secure!! Jerry is awesome 😎

Rodent extermination+ Professionalism
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He does a really great job ☺️👍🏽

Home inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

I called and ask for box outside of basement be returned and tech didn’t set up box as I requested.

Rodent extermination
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First pest control service that actually cares and has gone above and beyond to cater to both of my properties that is an hour drive apart. Highly Recommend!! Ask for Jeremy!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Galen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience!

Ant exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been very pleased with our service from Magic City! They’ve addressed any concerns we had immediately, and even came out to redo our mosquito when we were afraid the rain washed it off. They responded to our messages over the weekend when we thought our dog might’ve eaten some rat poison. Nothing bad to say! Definitely recommend!

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Randall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, kind, and helpful. Highly recommend!

Rodent extermination
CarlaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He went above and beyond today the visit was great

Rodent extermination+ Professionalism
JonLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love the service and customer care

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only pest control service I’ll ever use!!

Bug & insect exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Magic City Pest Control came out the same day and treated our home for a multitude of issues including mice, spiders, and various other insects. Hannah was amazing at explaining what she was going to be doing, how it would help, and what to expect after treatment. Their prices are very reasonable and service is excellent!

Ant exterminationBee exterminationBug & insect extermination
BarryLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super professional and very knowledgeable. They know how to run a business. Highly recommended for your pest control needs.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very friendly and professional and they respond immediately, really great company.

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They are always on time, nice, & honest!!

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Weltha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

LOVE!!!!! The attention this company provides with Customer Service. I literally switched companies because my previous provider did not value, nor respect the customers concerns. They address their reasoning as to their company policy and what I should do to align with them. I called on a company that was voted…

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Leighann7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy Andrews did a great job and we haven’t had any problems with bugs since he came out . I would totally recommend this pest control company

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Becky9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is an excellent company, great customer service. Highly recommend

Cockroach exterminationGeneral pest inspectionRodent extermination
S.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love Magic City Pest Control. When I moved to Alabaster, AL, they were recommended by everyone and I haven't be disappointed.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more rodent extermination reviews (25 more) →

Price

$100-8% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 48%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection131$58–$128
Spider extermination104$76–$166
Cockroach extermination92$73–$246
Ant extermination72$76–$214
Bug & insect extermination70$58–$133
Hornet & wasp extermination68$91–$282
Rodent extermination65$83–$323
Mosquito extermination43$66–$106

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