Experts Reviews · Company report
Magic City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Magic City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic City Pest Control is better than 89% of pest control services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic City Pest Control is better than 84% of pest control services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic City Pest Control is better than 98% of pest control services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic City Pest Control is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Magic City Pest Control for 8 kinds of job.

Magic City Pest Control for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.104
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$166
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 299
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 104 Google reviews tagged “Spider extermination” · showing 40

Ryan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Bridger was perfect at his job today. He is very professional and does quality work. I’d give him 5 stars all day, every day. Your employees make your company awesome, and you have great people representing Magic City Pest Control. Thank you for taking care of our pest control needs.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Technician was prompt, same day, knowledgeable and professional.

Paid $140–160Not sureRodent exterminationSpider exterminationCockroach extermination
Truthteller3100Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
AndyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have used Magic City Pest Control for several years now, and I can't be more pleased with their pest control service and customer service. I know they focus a great deal of time and effort to make sure they hire only the best people as their technicians and then they spend hours upon hours training those…

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Booker7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The Huntsville's office employee Jonathan's professionalism, demeanor, and customer service is an outstanding thing to experience. 5 stars is not enough. A promotion would be better..:).

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
BethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was professional, well informed, and courteous. Gave a detailed explanation of what he found and how he would treat it. Very pleased with yhisinitial visit.

Paid $100–120Great priceTermite inspectionSpider exterminationGeneral pest inspection
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ethan came out today and did a great job! He was thorough and fun to talk to. He was also very polite and stressed that if we ever have any issues we shouldn’t hesitate to contact him. Another great service from Magic City!

Spider extermination
Phillip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very pleases with the service, would highly recommend

Home inspectionHornet & wasp exterminationSpider extermination+ Professionalism
Brent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Our rep today for our quarterly service was Bridger and he was awesome! Fantastic customer service, positive attitude, job well done, and friendly to top it off!

Great priceHome inspectionSpider exterminationGeneral pest inspection
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The technician was great. He provided excellent service. He was very knowledgeable.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
jeanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Best pest control. They have taken care of our bug problem. I think Bridger came today. Very polite. They are very good at what they do. They have taken care of the bug problem lawn is looking good because of what they do.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly & did a great job. Thank you

Reasonable priceSpider exterminationCockroach extermination
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technicians showed up on time and were very professional and friendly.

Paid $120–140Reasonable priceRodent exterminationSpider extermination
Maggie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael was my technician, and he was great. Very efficient, polite and explained what he was doing.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
DeniseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Bugs hate these folks! That’s why I love them. Thanks Magic City Pest Control.

Hornet & wasp exterminationSpider exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly recommended for anyone in the Morris/Kimberly area! Competitive pricing, knowledgeable staff, friendly service, and always professional and on time. Call them for any of your pest control needs.

Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
LeighAnnLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Update to this review, we are still using Magic City and still no complaints! We've even added mosquito and termite to our services. Jon is AWESOME, everything was explained in detail and the products are safe for my growing family and pets. I explained about a spider bite I had gotten but that I had not seen any…

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Clifford6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Terrance Scott did a thorough job at my home. His customer service was top notch! Great people and a great company!

Spider extermination+ Responsiveness+ Punctuality+ Quality
Quinla14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

He went above and beyond!!!

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Professionalism
Karey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest review : I heard about Magic City’s service through a friend so I called in to schedule my first service, and Cam not only helped schedule but was nice enough to explain the whole process and why they do certain things they do. I liked having that heads up before they got here! Once their truck pulled up this…

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He does a really great job ☺️👍🏽

Home inspectionRodent exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Meaghan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always professional and takes care of all our pest control needs. 100% recommend them!

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First pest control service that actually cares and has gone above and beyond to cater to both of my properties that is an hour drive apart. Highly Recommend!! Ask for Jeremy!

Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and courteous young man. Very attentive to what needed to be done.

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Galen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great experience!

Ant exterminationCockroach exterminationFlea & mite extermination+ Quality+ Professionalism+ Value
BrentLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was patient and friendly. It’s not always easy to get to the door quickly.

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been very pleased with our service from Magic City! They’ve addressed any concerns we had immediately, and even came out to redo our mosquito when we were afraid the rain washed it off. They responded to our messages over the weekend when we thought our dog might’ve eaten some rat poison. Nothing bad to say! Definitely recommend!

Bug & insect exterminationCockroach exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Kurrah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Johnathan serviced my home today, and he was extremely accommodating. I asked for the inside of my home to be sprayed and he was very intentional about treating the specific areas I mentioned. His pleasant attitude was a plus as well. I’ve been a customer for 3 years now and this was my first time meeting him, great addition to the team!

Bug & insect exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JonLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love the service and customer care

Ant exterminationBed bug exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The only pest control service I’ll ever use!!

Bug & insect exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Professionalism
austin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy andrews with magic city came out and preformed a great service, very professional, didn’t miss anything, knocked down all spider webs and treated me very great! 10/10 great company and very nice people!

Customer photo from austin's review
Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Taylor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service guy was really nice and very informative. He answered all of my questions and gave great advice. I will suggest to use them for anyone in Calera, AL or surrounding areas.

Hornet & wasp exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
MLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and very informative.

Ant exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Magic City Pest Control came out the same day and treated our home for a multitude of issues including mice, spiders, and various other insects. Hannah was amazing at explaining what she was going to be doing, how it would help, and what to expect after treatment. Their prices are very reasonable and service is excellent!

Ant exterminationBee exterminationBug & insect extermination
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I live in Abernant and have some unwanted visitors sometimes (all the time) 🙃 My technician's name was Hannah very nice lady and knew her job well 😊 She got rid of several red wasps-even in the wall, gnats, spiders, the granddaddy of them all-wood roaches. I can go outside in peace without mosquitoes eating me up,…

Ant exterminationBug & insect exterminationCockroach extermination
BarryLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super professional and very knowledgeable. They know how to run a business. Highly recommended for your pest control needs.

Cockroach exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reached out to them and was able to get on the schedule within a week. Showed up right on time and did a thorough inspection and initial treatment. Very professional and polite.

Ant exterminationBug & insect exterminationHome inspection+ Punctuality+ Quality+ Professionalism
Ardilis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Magic City Pest company is the best I have ever dealt with. Both technicians Jeremy and Chris was very nice and professional. They explain in details about the services I received. Excellent services!! I will be referring them to my neighbors, family and friends!

General pest inspectionSpider exterminationService not listed+ Professionalism
Parshenna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hanna was very nice and very professional!!!

Spider extermination+ Punctuality+ Professionalism+ Value
StephenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Magic City Pest Control has been great in response, customer care, and the local neighborhood owner Kenzie Prosch is very personable and empathetic to your needs and even helping us who don’t understand “bugs” how they behave and the “science” behind managing the bugs that floored me to know there was such an…

General pest inspectionSpider extermination+ Responsiveness+ Professionalism

Show more spider extermination reviews (64 more) →

Price

$100-8% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 48%Overpriced 2%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection131$58–$128
Spider extermination104$76–$166
Cockroach extermination92$73–$246
Ant extermination72$76–$214
Bug & insect extermination70$58–$133
Hornet & wasp extermination68$91–$282
Rodent extermination65$83–$323
Mosquito extermination43$66–$106

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