How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREMagic City Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #241Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 981 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Magic City Pest Control for 8 kinds of job.
Magic City Pest Control for spider extermination
Clear ✕All 104 Google reviews tagged “Spider extermination” · showing 60
Bridger was perfect at his job today. He is very professional and does quality work. I’d give him 5 stars all day, every day. Your employees make your company awesome, and you have great people representing Magic City Pest Control. Thank you for taking care of our pest control needs.
Technician was prompt, same day, knowledgeable and professional.
This is my first time working with Magic City Pest Control and I am totally impressed! Ethan was amazing. He explained everything he was doing, he was so kind and informative. He got the cobwebs off my windows! Did a thorough spray in every room of the house, including outside of the house and an issue over by my…
I have used Magic City Pest Control for several years now, and I can't be more pleased with their pest control service and customer service. I know they focus a great deal of time and effort to make sure they hire only the best people as their technicians and then they spend hours upon hours training those…
The Huntsville's office employee Jonathan's professionalism, demeanor, and customer service is an outstanding thing to experience. 5 stars is not enough. A promotion would be better..:).
Ben was professional, well informed, and courteous. Gave a detailed explanation of what he found and how he would treat it. Very pleased with yhisinitial visit.
Ethan came out today and did a great job! He was thorough and fun to talk to. He was also very polite and stressed that if we ever have any issues we shouldn’t hesitate to contact him. Another great service from Magic City!
Very pleases with the service, would highly recommend
Our rep today for our quarterly service was Bridger and he was awesome! Fantastic customer service, positive attitude, job well done, and friendly to top it off!
The technician was great. He provided excellent service. He was very knowledgeable.
Best pest control. They have taken care of our bug problem. I think Bridger came today. Very polite. They are very good at what they do. They have taken care of the bug problem lawn is looking good because of what they do.
Very friendly & did a great job. Thank you
Technicians showed up on time and were very professional and friendly.
Michael was my technician, and he was great. Very efficient, polite and explained what he was doing.
Bugs hate these folks! That’s why I love them. Thanks Magic City Pest Control.
Highly recommended for anyone in the Morris/Kimberly area! Competitive pricing, knowledgeable staff, friendly service, and always professional and on time. Call them for any of your pest control needs.
Update to this review, we are still using Magic City and still no complaints! We've even added mosquito and termite to our services. Jon is AWESOME, everything was explained in detail and the products are safe for my growing family and pets. I explained about a spider bite I had gotten but that I had not seen any…
Terrance Scott did a thorough job at my home. His customer service was top notch! Great people and a great company!
He went above and beyond!!!
Honest review : I heard about Magic City’s service through a friend so I called in to schedule my first service, and Cam not only helped schedule but was nice enough to explain the whole process and why they do certain things they do. I liked having that heads up before they got here! Once their truck pulled up this…
He does a really great job ☺️👍🏽
Always professional and takes care of all our pest control needs. 100% recommend them!
First pest control service that actually cares and has gone above and beyond to cater to both of my properties that is an hour drive apart. Highly Recommend!! Ask for Jeremy!
Very knowledgeable and courteous young man. Very attentive to what needed to be done.
Great experience!
Technician was patient and friendly. It’s not always easy to get to the door quickly.
We’ve been very pleased with our service from Magic City! They’ve addressed any concerns we had immediately, and even came out to redo our mosquito when we were afraid the rain washed it off. They responded to our messages over the weekend when we thought our dog might’ve eaten some rat poison. Nothing bad to say! Definitely recommend!
Johnathan serviced my home today, and he was extremely accommodating. I asked for the inside of my home to be sprayed and he was very intentional about treating the specific areas I mentioned. His pleasant attitude was a plus as well. I’ve been a customer for 3 years now and this was my first time meeting him, great addition to the team!
Love the service and customer care
The only pest control service I’ll ever use!!
Jeremy andrews with magic city came out and preformed a great service, very professional, didn’t miss anything, knocked down all spider webs and treated me very great! 10/10 great company and very nice people!
The service guy was really nice and very informative. He answered all of my questions and gave great advice. I will suggest to use them for anyone in Calera, AL or surrounding areas.
Great service and very informative.
Magic City Pest Control came out the same day and treated our home for a multitude of issues including mice, spiders, and various other insects. Hannah was amazing at explaining what she was going to be doing, how it would help, and what to expect after treatment. Their prices are very reasonable and service is excellent!
I live in Abernant and have some unwanted visitors sometimes (all the time) 🙃 My technician's name was Hannah very nice lady and knew her job well 😊 She got rid of several red wasps-even in the wall, gnats, spiders, the granddaddy of them all-wood roaches. I can go outside in peace without mosquitoes eating me up,…
Super professional and very knowledgeable. They know how to run a business. Highly recommended for your pest control needs.
Reached out to them and was able to get on the schedule within a week. Showed up right on time and did a thorough inspection and initial treatment. Very professional and polite.
Magic City Pest company is the best I have ever dealt with. Both technicians Jeremy and Chris was very nice and professional. They explain in details about the services I received. Excellent services!! I will be referring them to my neighbors, family and friends!
Hanna was very nice and very professional!!!
Magic City Pest Control has been great in response, customer care, and the local neighborhood owner Kenzie Prosch is very personable and empathetic to your needs and even helping us who don’t understand “bugs” how they behave and the “science” behind managing the bugs that floored me to know there was such an…
I’ve been very satisfied with my experience with MCPC. They are professional, knowledgeable & responsive. Any time I have requested service they are quick to arrive and resolve any issue. Highly recommend!
I moved into a house that had a horrible infestation and within the time frame they stated to me, my problem was pretty much gone. If I ever needed anything or had any issues, my tech and the company accommodated my requests or shown me ways to help keep the bugs away. Highly recommend and wish I still lived in…
LOVE!!!!! The attention this company provides with Customer Service. I literally switched companies because my previous provider did not value, nor respect the customers concerns. They address their reasoning as to their company policy and what I should do to align with them. I called on a company that was voted…
HIGHLY RECOMMEND MAGIC CITY PEST CONTROL! We have tried big name pest controls and just the muggy area we live in, nothing seemed to work. We would have bugs coming back within a month period. One day, a very young fellow knocked personally on my door and asked if I would be interested in what he has to offer. From…
This is an excellent company, great customer service. Highly recommend
We live in the Kimberly area and it's amazing service!! I can't thank them. Enough!!
I live in Chelsea Park and found that the owners also lived in Chelsea. I immediately signed up to do pest control with them. They are soooo nice and friendly. When you call, you actually speak to the owner!!! LOVE supporting small businesses 💙 Before using them, I used a different corporation and they were awful.…
I love Magic City Pest Control. When I moved to Alabaster, AL, they were recommended by everyone and I haven't be disappointed.
If you’re looking for pest control services in or around Pelham, AL - look no further! Magic City Pest Control can’t be beat! The owner of MCPC, Kenzie, really knows his stuff! Any time we have any issues or questions he’s quick to help us out. MCPC also uses products that are safe for my dogs which is a HUGE plus!!…
These guys are awesome! My experience has been great. Even when I called them in between service times, they would show up. Not only are very punctual, they will even text and call to check and make sure you're good. That's what I call exceptional customer service.
They give the BEST pest control in Calera, Alabama! They come to me every 3 months but if I need them in between THEY COME WITHOUT ANY ISSUES!
Magic City Pest Control is the best. We have had lots of issues with Army worms and other pests in our new neighborhood in Alabaster - and they have helped so much. They are always responsive and professional, and they listen to my concerns. As a small business owner, I know the importance of customer service and…
Kenzie and the entire team continue to provide the best pest control in the metro Birmingham area for many reasons. My wife and I are located in Crestwood South and while we did receive service in Helena initially, Kenzie ensured services were seamlessly transferred and that the continued high standard of service…
I live in Helena and have dis business with Kenzie since buying my home. So much that I left my previous pest control company to continue service under his company. Great and very friendly person. Very customer first attitude. Ten thumbs up.👍🏽
Great pest control company. I live in Helena and Kenzie has serviced my home for the last 3 years. I actually left another pest control company to be serviced by his. Friendly., Customer fFrst Attitude and always available as punctual. Great at returning calls and following up in a timely manner.
Magic City Pest Control is the BEST! We live in Alabaster in a newer community. They came out after I noticed an increase in pests after some more work was done in the new building site in our neighborhood. They did such an excellent job! The only bugs in my house now are from kids leaving doors open 😂. Try…
I’m a property manager in Birmingham who desperately needed a quality pest control company. The previous companies pretty much sprayed sugar water on the colonies of German roaches. Magic City Pest Control came in and quite literally saved my apartment complex. Not only are the products effective, but they also…
We are very satisfied with Magic city pest control they are always on time and we have not had any problems with pest ever since we have had them start coming out . Happy customer in Alabaster Alabama
Great customer service and always super nice! We have no issues with bugs! Check them out if you are in the Chelsea area!
We love Magic City Pest Control! You can always count on them to be professional, thorough, and to listen to your concerns. Great service for a great price! I’d recommend them to anyone.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 131 | $58–$128 |
| Spider extermination | 104 | $76–$166 |
| Cockroach extermination | 92 | $73–$246 |
| Ant extermination | 72 | $76–$214 |
| Bug & insect extermination | 70 | $58–$133 |
| Hornet & wasp extermination | 68 | $91–$282 |
| Rodent extermination | 65 | $83–$323 |
| Mosquito extermination | 43 | $66–$106 |
