Magic junk Removal and Hauling logo

Magic junk Removal and Hauling

Waste management service · Conyers, GA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%37+2.6Craft & service penalty94−0.6Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 71 hauling servicesPosition by Experts Score among all companies we track in this category. · better than 19%
5.0 ★★★★★ 322 Google reviews · 23 photos
98%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
1.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Oct 2026latest review

Magic junk Removal and Hauling at a glance

Reviewers highlight the company's ability to provide same-day or next-day junk removal, including furniture and garage cleanouts, with prompt scheduling and responsive communication. Customers frequently note fair, reasonable pricing and professional conduct during the hauling process. However, a recurring criticism involves instances where staff ended calls or attempted to renegotiate previously agreed-upon quotes after discovering heavier items like large logs during the service visit.

  • Google rating: 5.0 out of 5 from 322 reviews (98% five-star).
  • Reviews on this page: 322 Google reviews (240 with written comments, 6 with photos).
  • Owner responses: the business replied to 19% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Hauling Service serving Conyers, Georgia.

Data from Google, last updated October 25, 2026.

Score profile vs other hauling services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability93Craft & service94Value100Momentum100Replies to reviews37Satisfaction: 95 (median 97)Reliability: 93 (median 98)Craft & service: 94 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 37 (median 93)
This companyHauling Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic junk Removal and Hauling: 95/100 on this factor. Category median: 97.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic junk Removal and Hauling: 93/100 on this factor. Category median: 98.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic junk Removal and Hauling: 94/100 on this factor. Category median: 100.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic junk Removal and Hauling: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic junk Removal and Hauling: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic junk Removal and Hauling: 37/100 on this factor. Category median: 93.D
37

Bar = this company · dark tick = category median.

Star ratings

322 Google reviews we collected

  • 5 stars31698%
  • 4 stars41%
  • 3 stars00%
  • 2 stars10%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 240 written reviews

  • Praise515100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price732%
  • Reasonable1359%
  • Overpriced15%
  • Not sure15%

Topic share

How often each topic comes up in the written reviews

  • Speed & response15931%
  • Staff & attitude9418%
  • Would recommend8416%
  • Price & value8316%
  • Quality & results7014%
  • Communication173%
  • Honesty & trust92%

What customers talk about

We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He came on time and did a great job of howling the items out of my basement.”
  • “James is such a great young man, very professional and polite.”
  • “I would definitely use this service again in the future and I highly recommend them!”
  • “Just responsive, friendly, same day service and reasonable prices.”
  • “Great job and price very professional and came same day”
  • “One of the better communicators you’ll deal with when concerning contractors”
  • “He was fair and transparent with pricing as well, cutting no corners.”

People customers mention

  • James 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Magic junk Removal and Hauling for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

World10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very quick same day service. Very professional and got the job done quickly. Would use again

ChristianLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a wonderful experience. Very professional, responsive and prompt. I had an old sectional couch that I no longer needed, as the arm was broke, so I reached out and was able to get on the schedule the next day. I would definitely use this service again in the future and I highly recommend them!

Customer photo from Christian's reviewCustomer photo from Christian's review
Great priceFurniture removal
Mulusew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

James is such a great young man, very professional and polite. He came on time and did a great job of howling the items out of my basement. This was not an easy task for one person but he did it with a smile on his face. I will definitely use him again and share his contact with my friends and neighbors. Thanks James🙏🏼

Reasonable priceMattress removal & disposal
Tamara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

James was prompt, very friendly and professional. Price was reasonable and fair. Definitely will use his service again.

Great price
Mandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James was very helpful and very kind! He did a great job helping us remove all our junk! Would highly recommend!

vddenson8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was very friendly and quick. I called that morning and he was there the same day to remove some items from my garage. Great job!

Reasonable priceHouse & garage cleanouts

Photos

Customer reviews

5.0 ★★★★★ 322 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
World Traveller10 reviewsTotal number of Google reviews World has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very quick same day service. Very professional and got the job done quickly. Would use again

Christian AdellLocal Guide · 8 reviewsTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful experience. Very professional, responsive and prompt. I had an old sectional couch that I no longer needed, as the arm was broke, so I reached out and was able to get on the schedule the next day. I would definitely use this service again in the future and I highly recommend them!

  • Price assessment: Great price
  • Services: Furniture removal
Margie Maddox3 reviewsTotal number of Google reviews Margie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice and efficient. I will definitely use this company again!

  • Price assessment: Reasonable price
  • Services: Appliance removal & disposal
Mulusew1 reviewTotal number of Google reviews Mulusew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

James is such a great young man, very professional and polite. He came on time and did a great job of howling the items out of my basement. This was not an easy task for one person but he did it with a smile on his face. I will definitely use him again and share his contact with my friends and neighbors. Thanks James🙏🏼

  • Price assessment: Reasonable price
  • Services: Mattress removal & disposal
Autumn WilliamsLocal Guide · 19 reviewsTotal number of Google reviews Autumn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt service. Way easier to work with than franchise services.

  • Price assessment: Great price
  • Services: Construction debris removal
John Douglas (FADEOLOGIST)9 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service! Junk was hauled off in less than 24 hours. Thanks!

Tamara Burden1 reviewTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

James was prompt, very friendly and professional. Price was reasonable and fair. Definitely will use his service again.

  • Price assessment: Great price
Mandy Andrews3 reviewsTotal number of Google reviews Mandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

James was very helpful and very kind! He did a great job helping us remove all our junk! Would highly recommend!

vddenson8 reviewsTotal number of Google reviews vddenson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was very friendly and quick. I called that morning and he was there the same day to remove some items from my garage. Great job!

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts
Kendrah Wiley11 reviewsTotal number of Google reviews Kendrah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hired Magic Junk Removal to clean out my garage after some home updates. James called me right back after my initial call and stated he would be out the next day for the estimate. Arrived on time the next day with the estimate and was back in less than 15 minutes to remove the junk. It was an extremely quick and easy process and I was able to stay within budget!! Would definitely use again in the future! Highly recommend!

  • Price assessment: Reasonable price
  • Services: House & garage cleanouts

Magic junk Removal and Hauling on Google Maps →

Business details