Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Magic Plumbing ATX logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%39+2.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Magic Plumbing ATX

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.9★ from 186 Google reviews

📞 Call (512) 228-9421Request a call backWebsite ↗

Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic Plumbing ATX is better than 86% of sink repair services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic Plumbing ATX is better than 82% of sink repair services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic Plumbing ATX is better than —% of sink repair services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic Plumbing ATX is better than 100% of sink repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic Plumbing ATX is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic Plumbing ATX is better than 39% of sink repair services.D
39

Reviews for your job

Customers hired Magic Plumbing ATX for 8 kinds of job.

Magic Plumbing ATX for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$133–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Faucet repair”

Pierce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

David is the man! He showed up on time, fixed our low-pressure faucet, and took a look at a few other issues while providing helpful recommendations. He was very professional, and we’ll definitely continue using Magic Plumbing ATX for our business.

Paid $200–400Reasonable priceFaucet repair
LeaLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent customer service. Frederic came out to assist in replacing an outdoor hose bib that was difficult to turn on and troubleshooting a toilet. I tried to replace the valve and flapper myself but couldn't figure out why the tank still kept refilling. He was able to figure out what was happening and provided an…

Reasonable priceToilet repairFaucet repair
brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Frederic was great. Came by on time and quickly diagnosed the cause of the leak. We ordered the new faucet and Magic Plumbing was able to get me back in Frederic’s schedule for the very very next day. New faucet looks great and no more leaks! Very responsive, courteous and reasonable. I’d highly recommend.

Paid $300–400Reasonable priceFaucet repair
Valeria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing service! Very helpful, they even got their own candles :)

Customer photo from Valeria's review
Great priceFaucet repairShower repair

Price

$512+16% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 51%Reasonable 43%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair17$228–$585
Plumbing leak detection13$205–$520
Water heater installation13$1.2k–$2.8k
Plumbing pipe repair12$327–$942
Plumbing leak repair8$352–$1.1k
Outdoor plumbing system repair6$278–$2.1k
Drain cleaning6$328–$517
Faucet repair4$133–$480

Compare with

Surface Specialists of Austin logoSurface Specialists of AustinExperts Score 97Austin · 4.97★PlumbingPro Austin logoPlumbingPro AustinExperts Score 96Austin · 4.96★Austin's Greatest Plumbing logoAustin's Greatest PlumbingExperts Score 94Austin · 4.96★