Austin Batcheller2 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, on time, and fair pricing.
Magic Plumbing ATX
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%39+2.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 23 sink repair servicesPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 186 Google reviews · 24 photos
96%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
$512typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Magic Plumbing ATX at a glance
Customers frequently cite punctuality, clear communication, and fair pricing as key strengths of the company. Services range from emergency leak detection and water heater replacement to dishwasher installation and fixture repairs. While most reviews are positive, a few low-star comments highlight issues with late arrivals, technical jargon, and unresponsive customer service during emergencies.
- Google rating: 4.9 out of 5 from 186 reviews (96% five-star).
- Reviews on this page: 186 Google reviews (164 with written comments, 9 with photos).
- Owner responses: the business replied to 85% of reviews.
- Most recent review: October 15, 2026.
- Service: Sink Repair Service serving Austin, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other sink repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic Plumbing ATX: 86/100 on this factor. Category median: 93.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic Plumbing ATX: 82/100 on this factor. Category median: 88.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 89.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic Plumbing ATX: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic Plumbing ATX: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic Plumbing ATX: 39/100 on this factor. Category median: 73.D
39
Bar = this company · dark tick = category median.
Star ratings
186 Google reviews we collected
- 5 stars17996%
- 4 stars00%
- 3 stars21%
- 2 stars11%
- 1 star42%
Praise vs complaints
Phrases our text analysis found in 164 written reviews
- Praise38299%
- Complaints51%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3551%
- Reasonable3043%
- Overpriced23%
- Not sure23%
$512+16% vs typical sink repair services
Middle half of what 42 customers paid ($251–$1.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Speed & response9124%
- Staff & attitude7720%
- Quality & results7319%
- Would recommend5414%
- Price & value369%
- Communication359%
- Honesty & trust215%
What customers talk about
We read 164 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…p within 20 minutes, figured out our problem and fixed it for us the same day and was a very good price!…”
“He showed up on time, fixed our low-pressure faucet, and took a look at a few other issues while providing helpful recommendations.”
“…work and he showed up within 20 minutes, figured out our problem and fixed it for us the same day and was a very good price!…”
“5/5 stars, we will definitely have them back to do more plumbing work in the very near future.”
“I can't recommend Magic Plumbing ATX enough!”
“…ured out our problem and fixed it for us the same day and was a very good price!…”
“The technicians did an excellent job with clear communication in a time frame shorter than they quoted.”
“You can trust Evan to do quality work and feel confident your not being taken advantage of which is hard to find these days.”
People customers mention
- Tim 9 reviews
- Jonathan 7 reviews
- Mechanical 5 reviews
- Evan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Magic Plumbing ATX for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Pierce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
David is the man! He showed up on time, fixed our low-pressure faucet, and took a look at a few other issues while providing helpful recommendations. He was very professional, and we’ll definitely continue using Magic Plumbing ATX for our business.
Paid $200–400Reasonable priceFaucet repair
Audrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Update: I called Magic again when I received a city notice of a water leak. I called after hours and was able to get an appointment for first thing the next morning. David came and quickly identified the leak and took care of the problem for me. I could not have asked for a nicer guy or a better service. My shower…
Paid $600–800Reasonable pricePlumbing leak detectionPlumbing leak repair
Stacie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★
“I scheduled a water leak inspection for this afternoon. The technician arrived late but performed a thorough inspection, then called me with his findings, since I wasn’t at the property. He explained the issue mostly using technical jargon rather than plain language, which made it hard to fully understand the…
Paid $1,000–1,200OverpricedPlumbing leak detection
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had such a long and painful issue with our dishwasher (it was out of commission for three week. Our plumber from Magic Plumbing was amazing and so committed to helping us! He installed the new garbage disposal and fixed our plumbing issue so we could finally install our new dishwasher. He even offered to stay…
Paid $400–600Great priceGarbage disposal installationPlumbing pipe repair
Gracie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
David S. Has been amazing to work with! Over the past few weeks, we’ve had a number of water leaks and a bad pipe clog and he was able to come out quickly each time and efficiently narrow down & solve for the issues. Kept us well informed and explained the processes and causes. Would definitely recommend Magic!
Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
EileenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Plumbing work was required to set up a new dishwasher for installation. The technician replaced the shut off valve and capped it to keep water from spilling out. Although I thought the total price was high, at least half of it was the price of the part that was required. The work was good. The response was timely, and the technician was professional.
Paid $400–600Reasonable priceService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 17 | $228–$585 |
| Plumbing leak detection | 13 | $205–$520 |
| Water heater installation | 13 | $1.2k–$2.8k |
| Plumbing pipe repair | 12 | $327–$942 |
| Plumbing leak repair | 8 | $352–$1.1k |
| Outdoor plumbing system repair | 6 | $278–$2.1k |
| Drain cleaning | 6 | $328–$517 |
| Faucet repair | 4 | $133–$480 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 186 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
maddie hart6 reviewsTotal number of Google reviews maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTim and Angel were absolutely amazing! I needed a plumbing service very last minute for work and he showed up within 20 minutes, figured out our problem and fixed it for us the same day and was a very good price! They are amazing and we will definitely be using them in the future if we have any issues and you should too!!
Heathcliff Hippert3 reviewsTotal number of Google reviews Heathcliff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe technicians did an excellent job with clear communication in a time frame shorter than they quoted. Love those guys! I would highly recommend them!
Response from the owner · 2 weeks ago
Thank you for your 5-star review! We’re glad our team was able to get the plumbing work completed ahead of schedule and keep you updated along the way. Thank you for choosing our local Austin team! - Peyton and The Magic Team
Pierce Meza1 reviewTotal number of Google reviews Pierce has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid is the man! He showed up on time, fixed our low-pressure faucet, and took a look at a few other issues while providing helpful recommendations. He was very professional, and we’ll definitely continue using Magic Plumbing ATX for our business.
- Price assessment: Reasonable price
- Price: $200–400
- Services: Faucet repair
Response from the owner · 2 weeks ago
David is the man — we agree! Glad he could get the low-pressure faucet fixed and help catch a few other plumbing issues while he was there. Thanks for choosing Magic for your plumbing needs in Austin. We’ll be here when you need us! - Peyton and The Magic Team
Nicole Komendat5 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and efficient. Will be using again.
Response from the owner · a month ago
Thank you for the 5-star review Nicole, means the world to us! Glad we could take care of the garbage disposal install and get your kitchen plumbing working awesome. We are here for you when you need a plumber in Austin again. - Peyton and The Magic Team
ANDREW VOLKMER3 reviewsTotal number of Google reviews ANDREW has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI started using Magic Plumbing in October of 2025. Luckily for me Evan Burt has been there for me whenever I've needed him. You can trust Evan to do quality work and feel confident your not being taken advantage of which is hard to find these days. He has even answered his phone after 9pm when I've had a concern or question. Feel free to call around and get estimates but your not going to beat their quality of service for the price. Andrew Volkmer 5-5-26 They say when one door closes another opens. Unfortunately, but not surprisingly Evan Burt was promoted and was no longer my go to for assistance. In walks David Steele and picks up where Evan left off. David has been assisting me over the last month getting me resituated in my home after having to move out due to water damage. He's been a big help from getting my shower up and running to picking out my bathroom faucet. Extremely friendly, knowledgeable, and willing to answer any questions you may have as well as share plumbing tips. Let's not forget punctual if not early on occasion. Do yourself a favor ask for Dave ! Andrew Volkmer 9-11-26
- Price assessment: Great price
- Price: $1,000+
- Services: Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair
Response from the owner · 5 months ago
Andrew thank you for the 5-star review, it helps our small business more than you know! Glad Evan has been there for you when you needed help and his quality of work shows. Thank you again for supporting our local Austin plumbing team. - Peyton & The Magic Team
Audrey Butera7 reviewsTotal number of Google reviews Audrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUpdate: I called Magic again when I received a city notice of a water leak. I called after hours and was able to get an appointment for first thing the next morning. David came and quickly identified the leak and took care of the problem for me. I could not have asked for a nicer guy or a better service. My shower started leaking badly a few hours before my sister and her family arrived for a visit. I only have one bathroom. Frederic arrived within the hour, and quickly identified the problem and fixed it for me.
- Price assessment: Reasonable price
- Price: $600–800
- Services: Plumbing leak detection, Plumbing leak repair
Response from the owner · 4 months ago
Thank you for your 5-star review Audrey, it helps our small business out a bunch! Glad Frederic could get that leaky shower fixed for you quickly and professionally. We are here for you when you need a local plumber in Austin, thank you again. - Peyton & Team Magic
Jamie Balling2 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent customer service. I had an emergency call and Tim went so far as to text and facetime with me to avert disaster. A few days later David came over and took care of things quickly. I highly recommend them.
Christina Landeros4 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank y’all! You saved us & we really appreciate it!
Response from the owner · a month ago
Christina, thank you for the 5-star review, it really does mean the world to us! Glad our licensed plumbers could take care of the leak and install a PRV to safely bring down the pressure of incoming water to your property. We are here for you when you need a plumber in Austin again. Thank you for choosing Magic! - Peyton & The Magic Team
Hannah-Jane WilsonLocal Guide · 17 reviewsTotal number of Google reviews Hannah-Jane has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTim is absolutely the best. Comes immediately and does a great job. Really kind as well which is a great plus! will continue to be using magic plumbing and tim.
Response from the owner · a month ago
Hannah, thank you for the 5-star Google review, it helps our business more than you know! Glad to hear Tim was punctual, was kind & respectful, and solved your plumbing problem. Please don't hesitate to reach out again when you need a licensed and insured plumber in Austin, thank you for choosing Magic! - Peyton and The Magic Team
Business details
- Address: 2122 Oxford Ave, Austin, TX 78704
- Phone: (512) 228-9421
- Website: magicplumbingatx.com
- Service area: Austin, TX