Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Magic Plumbing Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Momentum penalty51−4.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Magic Plumbing Heating & Cooling

San Francisco, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,935 Google reviews

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Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magic Plumbing Heating & Cooling is better than 81% of sump pump repair services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magic Plumbing Heating & Cooling is better than 66% of sump pump repair services.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magic Plumbing Heating & Cooling is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magic Plumbing Heating & Cooling is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magic Plumbing Heating & Cooling is better than 51% of sump pump repair services.C
51
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magic Plumbing Heating & Cooling is better than 34% of sump pump repair services.D
34

Reviews for your job

Customers hired Magic Plumbing Heating & Cooling for 8 kinds of job.

Magic Plumbing Heating & Cooling for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 9 Google reviews tagged “Shower installation”

fabrice3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Magic Plumbing, Jeremy and Devin helped me with a big job on short notice as part of my remodel. The contractor I had fell sick - they were able to slot me in quickly so I could stay on track and their top notch crew knocked this job out even better than I originally planned. Jeremy's input was also precious for a…

Shower installationService not listed+ Punctuality
Joan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alberto was professional. He explained what he was doing and made sure I agreed. He was efficient and friendly. He is always welcome in my home.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pipe replacement I have used this company several times for our property in san Francisco. I have been very happy with there work and there excellent customer service

Faucet installationShower installationSewer cleaning+ Punctuality+ Professionalism
MARCIA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From beginning to end, Magic plumbing lived up to its name! The initial office telephone inquiry was handled with respect, understanding of the problem(s), and very prompt appt set-up for an assessment of the problems & a (very fair) estimate. Miguel and Pablo went out of their way to obtain the correct parts needed…

Faucet installationShower installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Victor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very satisfied. Prompt service and very helpful

Shower installation+ Professionalism
SaraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our experience with Magic Plumbing was great. Alberto was quick and very professional. Definitely recommend.

Shower installationToilet installation
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Shower installationFaucet repair+ Responsiveness+ Punctuality+ Quality
tom4 years ago★★★★★

Rating only, no written review.

Shower installation+ Responsiveness+ Professionalism
Liam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower installationFaucet repairShower repair+ Responsiveness+ Professionalism+ Value

Price

$767+60% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 55%Overpriced 12%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning269$248–$506
Toilet repair152$251–$611
Plumbing leak detection123$216–$559
Plumbing pipe repair113$269–$1.4k
Water heater installation84$1.4k–$2.8k
Faucet repair74$264–$782
Plumbing leak repair50$239–$618
Water heater repair44$264–$796

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