How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%34+2.4Craft & service penalty96−0.4Momentum penalty51−4.9Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREMagic Plumbing Heating & Cooling
San Francisco, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,935 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Magic Plumbing Heating & Cooling for 8 kinds of job.
Magic Plumbing Heating & Cooling for toilet repair
Clear ✕All 154 Google reviews tagged “Toilet repair” · showing 120
We had a great experience with Magic Plumbing! Cody came to our rescue and he was so helpful, professional,and kind! We will definitely use Magic Plumbing again and request Cody. Highly recommend this business!
We have used Magic in the past and Chris is our technician. The staff kept us informed about his arrival. Chris let us know what had to be done, why, and gave an estimate. He did the work quickly, cleanly and efficiently.
Very personal guy and very efficient
The team at Magic Plumbing is superb! I've used them for a number of issues (sinks, showers and toilets) and have always had a wonderful experience - fast, friendly and knowledgable!
These guys are very responsive and give you a no-nonsense estimate before doing their work. They don't charge for the visit, just the parts and labor. They fixed my leaking toilet hose. I would call them again for plumbing issues. I left this review above 6 years ago and now I needed their help again. Still very…
We had a clogged bathroom toilet and were really stressed about it. Magic Plumbing came through for us. They were honest, clearly explained the situation, and worked with us on a reasonable budget, which we truly appreciated. They didn’t overcomplicate things or push unnecessary work — most importantly, they solved…
Anthony Jackson! arrived on time. He demonstrated efficiency, proactivity, and skill by arriving promptly, starting work immediately, and successfully fixing the blocked toilet all on his own. It is a great example of a professional handling a service call effectively.. He tightened few loose fixtures in the…
Excellent communication, workmanship. I would definitely use them again.
Excellent service. Great diagnosis and repair by knowledgeable, friendly, competent people.
Really easy experience. Our toilet wasn't flushing. It flushes now. The plumber noted that the base was wobbly as well and offered to address that at the same time and gave us a quote on the spot. We had him address it and now our toilet flushes, isn't wobbly and we have one less naggy thing to worry about…
Disasters always are worse when they involve a toilet. Ryan made our disaster disappear with compassion and kindness and great plumbing skills. Our gratitude goes deep for how well he treated us and our toilet.
[2023-02-03] Chris Leiva was excellent, professional, and helped fix the problem quickly [UPDATE - 2024-07-17] We ran into another issue, which was a part replacement for the stopper, which had worn away over time. Bernardo Merino was professional, explained the process clearly, and even did a couple preventative…
Robert Rodriguez was on time, professional, personable, and so fast! My leaky toilet was fixed within 20 minutes! Thank you again!
I've used them consistently for all my plumbing needs. When I make the call they are sure to send specific people out to meet my needs and they've always offered the right solution to the problem. I called late in the afternoon, came the next day and even earlier than promised. Quick Efficient Parts needed on truck…
Chris was thorough and tidy
Unfortunately a mixed experience for us calling Magic Plumbing to unblock a toilet: Positives: - Quick to speak with someone - Plumber arrived fairly quickly on a Sunday, within agreed time window, and we received regular text message updates - Did not charge (since wasn't able to unblock the toilet) Negatives: -…
Mr. Rodriguez arrived on time. He first accessed the job and then told me his plan of action. He completed the job efficiently. He then reviewed the completion of the job.
Fast and professional. Chris was great and solve my issue within the hour.
Professional, knowledgeable and solved the issue.
Job well done.Dependable
Jose was great-did an excellent job would definitely hire Magic Plumbing for these jobs
Magic Plumbing had great customer service. Chris , the tech/plumber was professional, on time and personable. He explained the problem to me and going forward other possible issues to be aware of. I will recommend their service and Chris also.
The technician did a very good job. He waited more than 30 minutes for my friend to come to open the door to my house to do the toilet repair. Much appreciated it. Thank you!
Showed up on time, friendly, got the job done quickly and efficiently
Super responsive and did a great job. Excellent service!!! Really good find. Thank you!
Ryan found a way to make it for emergency plumbing despise a street parade blocking access to my location. I appreciate the extra mile.
Toilet unblocked
Adam Goldman & assistant Robert were great: they came within an hour of the call, and within 2 hours they'd bought the supplies and finished the work. Several of my fellow homeowners in the building have also used Magic Plumbing (Yay Alberto!) and they're all happy with the work. At some point we'll upgrade & we'll be calling them.
Alberto Algeria was fast, experienced and polite. He came over on a Friday evening during a plumbing emergency, and brought only one tool but that is all he needed, unlike me. Please ask for him by name as he was a magician.
Miguel showed up in a professional manner and explained the waterheater problems. He was patient with me until I understood that I needed a waterheater replacement. I agreed and purchased a new unit. I really appreciate how he spoke with me.
They were prompt and professional and able to complete the installation on the same day as initial inspection. I would recommend them and Marcus in particular.
Great service as always🙂
Adam was professional! Loved the team and knowledge imparted. Learned a lot about maintaining the longevity of our new toilets. Install was a breeze. Definitely plan to use Magic again for any issues we have with plumbing.
Professional and efficient, especially when working within an old San francisco home with old San francisco plumbing.
The Plumber, Chris, diagnosed the problem with my Toilet in a timely fashion & rechecked his repair several times to ensure my Toilet was operational for my family's daily needs. The communication between the Main Office & Chris was superlative; which other companies should incorporate into their business. Poor…
Excellent service!
Technician Ryan knew what he was doing. All fixed great.
Miguel and Victor did a great job replacing 9 water valves in my home and installing a bidet, they were diligent in making sure that everything worked well when they left and they were transparent about issues I might have down the line. They were professional and friendly as well. Dealing with Magic plumbing was…
Great service. They arrived when scheduled and kept me up to date as the part I needed was not immediately available.
Great team to work with and great communitioncation!
David was here before he said he would be..He is a nice young man and has a good attitude about the work.He was honest with his evaluation of our heating problem and after examining the situation explained he would be unable to complete the work. He also said I should get ahold of Pablo at Magic Plumbing to discuss…
I'd had a different plumber come out weeks ago for the same issue, but it came up again. On a day with terrible weather when every plumber had completely full schedules, Magic Plumbing did all they could to get someone to me. The communication by the dispatcher was excellent and friendly to boot. Alberto, the…
Left the bathroom cleaner, then when he came in. Nice to be around.
Alberto Alegria did very professional and courteous work on replacing multiple devices, including new water heater and new furnace in my SF house. He was very creative in replacing a door knob that prevented closet door closing. He stayed with the project until all issues were resolved. Thx Magic and Alberto, Bill Maxey
Alberto was super helpful and very professional. He stayed late and made multiple trips through the city to make sure we had all the parts we needed to fix our toilet in an emergency.
Marcus was efficient, timely, and a dream to work with.Would call Magic anytime I needed plumbing repair. I have had only good experiences with Magic Plumbing. I'd like add to this review. I wrote the above after the first visit. Marcus was helpful and great, but after that first visit, things went down hill…
Very courteous and knowledgeable. He certainly is an experienced and skillful craftsman.
Chris did an excellent job!
Adam was great. Arrived in time, was transparent about our options and took care of the job quickly and efficiently.
Ryan Clark did a fantastic job and explained everything in detail to my elderly folks prior to the job. He was respectful to the property and our tenants. His work is thorough, and complete. We are thankful for Ryan. Many thanks Ryan!!
It was a quick and simple repair. Everything went smoothly! And they were very nice to work with as well!
We had several plumbing projects, including two toilet repairs and a clogged laundry room drain, Chris Leiva was on time, professional and efficient! Chris was here early this year to help with a kitchen drain issue that was equally successful. He’s now our go to plumbing expert! Thank you Magic Plumbing! Many thanks, Joe & Scot
Very friendly and quick fix.
Alberto selected a faucet that looked like the one we were replacing, chrome surface and all. And the new one has a sprayer function. I am pleased with Alberto's work and his professionalism.
Alberto came through with exceptional quality on all fronts. Not only was he an expert on technical skills but he displayed excellent professionalism and composure.
Good service but very, very expensive
Super nice crew, explained things carefully, arrived on time - thank you!
In wall toilet repair. Miguel and Victor took the extra time to contact Toto and get the specifics on the repair. Toilet now works and feels great. 100% satisfied with the job…. And I’m extremely picky.
Excellent
Great work by Miguel and crew.
We have worked with Magic Plumbing for 5+ years across multiple properties in San Francisco. Our most recent experience has secured Magic Plumbing's spot as #1 plumbing vendor for us. We retained Jeremy Baldwin to fix a serious piping issue caused by faulty construction work performed by a contractor. Jeremy…
Joey provided terrific service, they honored their coupon discount without a hitch, and I would very highly recommend this business
Miguel was professional and did the job in a timely manner. I would recommend this place. Better than Mr.Rooter.
Great job
Great customer service all the way around. From the first phone call and subsequent updates on scheduling to our great plumber, Jum, I highly recommend this company. Timely, professional and thorough.
Booking person was great. Technician was professional. Solved the problem quickly.
We had a clogged toilet and they came on time, did it super quickly and was super professional (e.g. wiping the floor bc they saw 1-2 drops of water). Would recommend, my roommate said they're priced reasonably as well compared to some other plumbing services.
I had an outstanding experience with the whole staff of Magic Plumbing. I needed 3 toilets looked at as the flush mechanisms were getting stuck and making the toilets run forever. They were able to schedule me quickly for an evaluation and provided an estimate within an hour with detailed explanation of the parts…
The plumber assigned to me was great. The cost isn't competitive in my opinion although it must be due to cost of running a business in San Francisco. Possible improvement is if Magic Plumbing can supply their plumbers with garbage bags to handle refuse better as part of the job and if it can be clarified on…
Great job
Fast, friendly and efficient service.
I am the property manager for a building in San Francisco. The plumber was amazing with the work and the owner of the unit said that the plumber was very kind. The plumber was very efficient and knowledgeable. I love Magic Plumbing! They are really the best!
Amazing people, friendly staff, great attention to detail. 10/10 recommend
Jose did a fantastic job. He was diligent, gave honest feedback and was accommodating.
Highly recommend!
Excellent in every way.
The repairman did a great job for me. He was very courteous and friendly. He did a fantastic job repairing my toilet.
Fast and professional service
Miguel was thorough and responsive to my every request. I really appreciate how positive and professional their service was!
They were on time, professional, and quick. Adam did a fantastic job! I highly recommend!
We had a situation where the toilet was backing up into the bathtub -- gross! Of course, it was a Sunday. But I found Magic Plumbing online and called them up. They had their guy Joey out to us in about an hour! So fast. And Joey was great! He explained what was likely going on and described how he would approach…
Always a perfect experience with Magic Plumbing! Adam was extremely pleasant and knew immediately what was wrong with my toilet. Fixed it very quickly.
Update: Used Magic Plumbing & luckily got Joey again. He was even a little early this time. Came prepared with the parts that he anticipated he'd need to use, and was able to fix our toilet leak extremely quickly. He also made sure to do a bunch of tests to be sure that the fix was solid 👍 My go-to and I will…
They were very smart and professional. And they tried hard to keep the price down.
I love this service. Truly professional and nice folks that simply get s#*t done and quick. Call them and even if it's not an immediate need they are there on task quickly. They assess the problems and know the situation instantly. Jose is amazing
Magic Plumbing was very prompt with getting a plumber to our condo in the City and fixed it within the hour. Jose was great and very professional. Have used Magic Plumbing a few times now and will continue to go use them in the future.
My Plumber from Magic Plumbing .. Bernardino Merino is always professional, skilled and kind. He not only takes care of the problem at hand but has advised and guided me on selecting new bathroom fixtures for my 1963 pink bathroom. He is patient and takes the time to help me select plumbing fixture that have worked…
Bernardino did a great job - highly recommend!
Bernadino is professional and knowledgeable and friendly too. He fixed the issue quickly and well, double checking to make sure everything was in working order. Also, he made this call at 5pm on New Year's Eve. We appreciated him being willing to come out on the holiday and his dedication to service. We would be…
Alberto unclogged my toilet. It took him all of less than 5 minutes. He was very nice, knowledgeable and cordial. He very much knew what he was doing. I thought the service was very expensive for such a short period of time spent, but that's not his fault. He was very good.
I have been using Magic Plumbing for decades from jobs as small as a clogged drain to as large as complete sewer lateral replacement. The service has always been high quality, done on time and at a reasonable price. I strongly recommend Magic Plumbing.
Excellent service. Very quick to respond, a professional dispatching service and a great service by Jose.
Miguel was very professional and courteous and did a very good job.
Adam is always friendly and professional. He is an expert plumber and my go-to guy anytime I need repairs done. Prices are reasonable too!
Adam was really helpful with what turned out to be a triple repair. He and his assistant were masked, friendly and efficient. Also very pleasant to deal with. This was second experience with Magic Plumbing, with old Victorian homes, repairs can be quirky, the first repair was old piping between houses and they…
Dino was as good as it gets. Would use them again in a heartbeat.
Fixed a shower/toilet plumbing emergency day of. Super quick response!
Great service-efficient, friendly and Mike explained everything.
I've used Magic Plumbing for small projects for the past 3 years and been very happy with them. This latest call was for several items that I'd been putting off due to Covid-19 concerns, but finally decided I needed to get the repairs done. Miguel arrived on time, wearing a mask, and proceeded to take care of all…
Bernardino was on time, professional, fixed the problem, along with being very nice.
Miguel was friendly, attentive, and thorough. He called ahead, arrived on time, and worked together with building engineers to make sure the job was done efficiently and properly. He even noticed that after the water was turned back on, there was some debris in the pipe clogging the faucet filters and cleaned them…
Review 1 : I was very impressed with how they took the appointment and how responsive via Text. Alberto also was very friendly and quick. Can't complain at all! Review 2 : We eventually decided to replace our toilet(Alberto has warned us the time is upon us) and Adam + Lucky pair came to install our new TOTO Aquia…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 269 | $248–$506 |
| Toilet repair | 152 | $251–$611 |
| Plumbing leak detection | 123 | $216–$559 |
| Plumbing pipe repair | 113 | $269–$1.4k |
| Water heater installation | 84 | $1.4k–$2.8k |
| Faucet repair | 74 | $264–$782 |
| Plumbing leak repair | 50 | $239–$618 |
| Water heater repair | 44 | $264–$796 |
