Children's party service · West Point, NE · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%93+24.3Value 15%87+13.2Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 19 magiciansiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★110 Google reviews · 22 photos
98%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers praise the high quality of costumes and the professionalism of performers who maintain character during events. Reviews highlight punctuality, effective communication, and the ability to handle short-notice bookings or special needs. The service includes character interactions, games, and crafts for various occasions. One critic noted a lack of response from the owner when attempting to make a booking.
Google rating: 5.0 out of 5 from 110 reviews (98% five-star).
Reviews on this page: 110 Google reviews (61 with written comments, 12 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: July 1, 2026.
Service: Magician serving West Point, Nebraska.
Data from Google, last updated October 25, 2026.
Score profile vs other magicians
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyMagicians median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magical Moments Entertainment, LLC: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magical Moments Entertainment, LLC: 93/100 on this factor. Category median: 91.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magical Moments Entertainment, LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magical Moments Entertainment, LLC: 87/100 on this factor. Category median: 89.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magical Moments Entertainment, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 28.–
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Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
5.0of 5
5 stars10898%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 61 written reviews
92%praise
Praise4692%
Complaints48%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2346%
Would recommend1530%
Quality & results510%
Honesty & trust48%
Communication24%
Price & value12%
What customers talk about
We read 61 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Their costumes are so well done, very spot on and they’re always in good spirits and kind.”
“I highly recommend them for all special occasions for the kiddos!”
“Unfortunately, I cannot recommend.”
“It's a big theme park quality experience in the Midwest, characters are great performers who maintain character throughout their events.”
“Honest, caring, amazing with kiddos and even kiddos with special needs!”
“The team communicated with us and everything was coordinated perfectly.”
“Definitely worth it to see the joy on her face.”
People customers mention
Rapunzel3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Torri6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The addition of characters from Magical Moments was something truly special at Duncan Aviation's 70th Anniversary celebration! The four characters we hired were absolutely phenomenal and brought so much joy and excitement to the event — especially for the little ones. Families couldn't stop raving about how thrilled…
Sherri6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Magical Moments has always provided a special and unique experience for all the kids at the events! I highly recommend them for all special occasions for the kiddos! We will have them back again and again!
MicheleLocal Guide · 65 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
These lovely cast members have been at the Omaha zoo and are such a delight! Their costumes are so well done, very spot on and they’re always in good spirits and kind. Highly recommend!
B2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Saw Moana and mermaids at the zoo, adorable! It was so cute to see the kids so excited to see real mermaids!! Magic!
Amy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I am so thankful for this amazing business! They truly are amazing! We have been to their Princess balls, special events, birthday parties, and they also have donated their time for charity events! Every single character goes above and beyond to ensure my children love the events!!
SLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
I’ve worked with The owner personally and have used her services!!! She is amazing as well as her staff!!! Honest, caring, amazing with kiddos and even kiddos with special needs!!!! HIGHLY HIGHLY RECOMMEND ❤️❤️❤️
The addition of characters from Magical Moments was something truly special at Duncan Aviation's 70th Anniversary celebration! The four characters we hired were absolutely phenomenal and brought so much joy and excitement to the event — especially for the little ones. Families couldn't stop raving about how thrilled their children were to meet some of their favorite characters in person, take photos, and create memories that will last long after the party ended. I cannot recommend Magical Moments enough!
Response from the owner · 3 months ago
Thank you so much Torri for inviting us to be a part of such a special celebration for Duncan Aviation! I think our characters had just as much fun as event attendees!
- Magical Moments ✨️
Sherri Scheele6 reviewsiTotal number of Google reviews Sherri has written across all businesses on Google Maps, not just this one.
Magical Moments has always provided a special and unique experience for all the kids at the events! I highly recommend them for all special occasions for the kiddos! We will have them back again and again!
Response from the owner · 4 months ago
Thank you for your 5-star review! We truly appreciate your support and are so glad we could be part of your special event. Thank you for choosing Magical Moments Entertainment! We hope to create more magical memories with you again soon! ✨
Michele MagnerLocal Guide · 65 reviewsiTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
These lovely cast members have been at the Omaha zoo and are such a delight! Their costumes are so well done, very spot on and they’re always in good spirits and kind. Highly recommend!
Response from the owner · 4 months ago
Thank you for your wonderful review! We will be sure to share your kind words with our cast. Creating magical moments and lasting memories is what we love most, and we're so grateful you took the time to share your experience. Thank you for supporting Magical Moments Entertainment! ✨
Jason ValandraLocal Guide · 70 reviewsiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Saw Moana and mermaids at the zoo, adorable! It was so cute to see the kids so excited to see real mermaids!! Magic!
Response from the owner · 4 months ago
Thank you for your wonderful review! We will be sure to share your kind words with our cast. Creating magical moments and lasting memories is what we love most, and we're so grateful you took the time to share your experience. Thank you for supporting Magical Moments Entertainment! ✨
Amy Boyer3 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
I am so thankful for this amazing business! They truly are amazing! We have been to their Princess balls, special events, birthday parties, and they also have donated their time for charity events! Every single character goes above and beyond to ensure my children love the events!!
Response from the owner · 4 months ago
Thank you for your kind words Amy! Our cast has absolutely loved getting to know your family over the years and watch them grow! We look forward to events where you and your kids will come in for a big hug!
Nick Shelton1 reviewiTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Completely professional, amazing character costume quality, great with the kids! There's so much more to say about this company, but if people only read the first sentence that was the message I wanted to get out. It's a big theme park quality experience in the Midwest, characters are great performers who maintain character throughout their events.
We had a famous blue dog recently come to my daughter's birthday party two days after the omaha metro had cat 2 hurricane winds. A hundred thousand people were still without power, debris everywhere. Magical moments still showed up to the party and out on such a great time, cannot express how happy we were with this experience. My daughter will cherish these memories of her favorite character for the rest of her life.
FYI this is not the only event that we have attended with magical moments, they also had 5 star performances out at junkstock where we saw Alice and a red queen who were amazing in character. Also saw a snow queen, her sister and their snowman at a daycare event where my daughter could not believe she was seeing her idols live and in person.
Cannot stress enough that if you want this experience, this company will deliver it. Thank you so much magical moments for making several of them for us!
Response from the owner · 2 years ago
Hello Nick!
Thank you so much for the raving review! We had so much fun celebrating your little one on her special day! It is always a joy to see the smile on her face when we get to see you all at an event! ✨️
Houston Hero Headquarters9 reviewsiTotal number of Google reviews Houston has written across all businesses on Google Maps, not just this one.
I’ve worked with The owner personally and have used her services!!! She is amazing as well as her staff!!! Honest, caring, amazing with kiddos and even kiddos with special needs!!!! HIGHLY HIGHLY RECOMMEND ❤️❤️❤️
Response from the owner · 4 months ago
Thank you for your 5-star review! We truly appreciate your support! Thank you for taking the time to leave us a 5-star review!
-Magical Moments Entertainment ✨
Elle Schnase4 reviewsiTotal number of Google reviews Elle has written across all businesses on Google Maps, not just this one.
Magical Moments is such a lovely company! The costumes are very high quality, and all their performers are so talented, and clearly take this very seriously and care about their customers a lot! Would recommend to anyone looking for character preformers for any kind of event! Magical Moments provides the most reliable and authentic experience!
