Medical spa · Jurupa Valley, CA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#79 of 112 medical spasiPosition by Experts Score among all companies we track in this category. · better than 30%
4.9★★★★★192 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Magnolia Medical Aesthetics 4.9 out of 5 based on 192 reviews. Praise frequently highlights the staff's friendliness, thorough communication, and natural results from services like lip filler, Botox, and facials. However, lower-rated reviews criticize specific treatments such as CoolSculpting and laser procedures for failing to deliver promised results, while also noting issues with upselling and unmet expectations regarding post-procedure care.
Google rating: 4.9 out of 5 from 192 reviews (95% five-star).
Reviews on this page: 192 Google reviews (178 with written comments, 14 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: October 21, 2026.
Service: Medical Spa serving Jurupa Valley, California.
Data from Google, last updated October 26, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Magnolia Medical AestheticsMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Magnolia Medical Aesthetics: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Magnolia Medical Aesthetics: 91/100 on this factor. Category median: 93.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Magnolia Medical Aesthetics: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Magnolia Medical Aesthetics: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Magnolia Medical Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Magnolia Medical Aesthetics: 37/100 on this factor. Category median: 81.D
37
Bar = this company · dark tick = category median.
Star ratings
192 Google reviews we collected
4.9of 5
5 stars18395%
4 stars21%
3 stars11%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 178 written reviews
98%praise
Praise27698%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1757%
Reasonable1343%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11641%
Would recommend5620%
Quality & results3914%
Honesty & trust2710%
Communication248%
Price & value145%
Speed & response72%
What customers talk about
We read 178 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was incredibly knowledgeable, made me feel completely comfortable, and absolutely exceeded my expectations with my lip filler.”
“I honestly wouldn’t have wanted to go anywhere else and can’t recommend her enough!”
“Respectfully, I do not recommend this place to anyone that is looking for amazing honest long lasting results.”
“Her specialized skills and attention to detail were evident throughout the appointment, and I felt completely at ease in her care.”
“Respectfully, this is the worst place I have ever been to.”
“I was definitely nervous going in, but I’m beyond happy I trusted her.”
“The service was super professional from the start they explained the whole process patiently and answered all my questions.”
“am so happy with my results and the prices are very reasonable.”
“Nurse Juli addressed this by doing a quick dental block (way less painful than I thought!”
People customers mention
Botox25 reviews
Dasha21 reviews
Zerona11 reviews
Sam9 reviews
Elizabeth9 reviews
Lily7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Magnolia Medical Aesthetics for 7 kinds of job. Pick one to see what they paid and said.
mummie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
What can I say?!!! Come one come all, if you want to feel beautiful! Dasha Pachenko. You will thank me. 😁
Great priceLip fillers
jean6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I seriously can’t express how amazing my experience with Julie was! She was incredibly knowledgeable, made me feel completely comfortable, and absolutely exceeded my expectations with my lip filler. My lips turned out so natural and beautifully shaped, and the entire healing process went so smoothly. I was…
DaisyLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Elizabeth is the best. She's my favorite. I only go to her for my facials. My face had cleared so good. Love my results.
JuanitaLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Elizabeth hartzell is a wonderful lady, she's beautiful, she's very attentive.She's careful with you and I was just amazed at the treatment she gave me.Thank you
Reasonable price
Pilar6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I’m thrilled with the results of my filler. The service was super professional from the start they explained the whole process patiently and answered all my questions. The results look very natural, exactly what I wanted. Highly recommend!
Reasonable priceLip fillers
L2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dasha did a fantastic job on my lips..love the way they turned out and I will be going to her again for sure!!!!
What can I say?!!! Come one come all, if you want to feel beautiful! Dasha Pachenko. You will thank me. 😁
Price assessment: Great price
Services: Lip fillers
Response from the owner · 2 days ago
Thank you so much for this amazing 5-star review! ❤️ We absolutely love your enthusiasm and especially appreciate the wonderful shoutout to Dasha!
Her expertise, attention to detail, and passion for helping people look and feel their best make her such a valued member of the Magnolia team!
At Magnolia Medical Aesthetics in Riverside, our goal is always to provide beautiful, natural-looking aesthetic results, exceptional service, and a welcoming experience that leaves everyone feeling confident and cared for.
Thank you again for your kind words and enthusiastic recommendation! You’ve certainly made our day! 💕
Aleyah Lopez3 reviewsiTotal number of Google reviews Aleyah has written across all businesses on Google Maps, not just this one.
Nurse Juli (Hernandez) is AMAZING!!! I wanted to refresh my lip filler, and she did a great consultation by asking me what I wanted and if I had inspiration pics. I always swell and get hematomas, sometimes so bad that I cannot complete the service. Nurse Juli addressed this by doing a quick dental block (way less painful than I thought!) and using such a gentle hand that I didn’t feel a thing except for the far sides of my mouth. This approach made it so I didn’t swell much, and she gave me a shape that is as close to what I wanted as is possible with my anatomy. I had shown her a photo of a woman with a surgical lip lift, so I was extremely pleased with what she was able to achieve with just filler. Thank you so much Nurse Juli for listening and for giving me such great care! Elizabeth coached me through the before and after photos making me feel confident about my choice, and Sam at the front desk is always a pleasure to see. I’ll see you gals soon<3
Price assessment: Reasonable price
Services: Lip fillers, JUVÉDERM treatments
Response from the owner · a week ago
Thank you so much for this incredibly thoughtful review! ❤️ It truly means the world to our entire team to receive feedback like this!
At Magnolia Medical Aesthetics, we believe that beautiful, natural-looking results begin with truly listening, understanding individual goals, and making every person feel comfortable, confident, and cared for.
We absolutely love hearing your kind words about Nurse Juli, Elizabeth, and Sam! Our team takes so much pride in creating a welcoming, personalized experience, and your recognition of their dedication and attention to detail means more than you know.
Thank you again for your kindness and for taking the time to share such a wonderful review. We look forward to continuing to provide the Riverside community with exceptional care and personalized aesthetic services! 💕
jean6 reviewsiTotal number of Google reviews jean has written across all businesses on Google Maps, not just this one.
I seriously can’t express how amazing my experience with Julie was! She was incredibly knowledgeable, made me feel completely comfortable, and absolutely exceeded my expectations with my lip filler. My lips turned out so natural and beautifully shaped, and the entire healing process went so smoothly. I was definitely nervous going in, but I’m beyond happy I trusted her. I honestly wouldn’t have wanted to go anywhere else and can’t recommend her enough!
Response from the owner · a week ago
Jean, thank you so much for your incredibly kind words and wonderful 5-star review! ❤️
We’re thrilled to hear such amazing feedback about Nurse Juli! Her knowledge, gentle approach, and dedication to creating beautiful, natural-looking results are just a few of the qualities that make her such a valued part of our team.
At Magnolia Medical Aesthetics in Riverside, we believe that exceptional aesthetic care goes beyond beautiful results. It’s about taking the time to listen, understand individual goals, and ensure everyone feels comfortable, informed, and confident every step of the way.
Your thoughtful recommendation truly means so much to our entire team. Thank you again for taking the time to share such a lovely review! 💕
Daisy Diaz (itWorks Skinny Wraps)Local Guide · 19 reviewsiTotal number of Google reviews Daisy has written across all businesses on Google Maps, not just this one.
Elizabeth is the best. She's my favorite. I only go to her for my facials. My face had cleared so good. Love my results.
Response from the owner · a week ago
Thank you so much for this wonderful 5-star review! ❤️ We especially love hearing that our team’s kindness, attentiveness, and personalized approach are what make Magnolia Medical Aesthetics so special!
We believe that exceptional aesthetic care is never one-size-fits-all. Taking the time to listen, understand individual goals and lifestyles, and provide thoughtful, honest recommendations is at the heart of everything we do.
And knowing that our welcoming atmosphere and dedicated team make the extra drive worthwhile is truly one of the best compliments we could receive!
Thank you again for your trust and kind words. We’re so grateful for the opportunity to serve our Riverside community and beyond! 💕
Brian Money5 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Elizabeth hartzell is a wonderful lady, she's beautiful, she's very attentive.She's careful with you and I was just amazed at the treatment she gave me.Thank you
Price assessment: Reasonable price
Response from the owner · a week ago
Juanita, thank you so much for your incredibly sweet words and wonderful 5-star review! ❤️ Your thoughtful compliments truly mean the world to me!
At Magnolia Medical Aesthetics, we take great pride in making everyone who walks through our doors feel welcomed, valued, and genuinely cared for. Providing attentive, personalized service and creating a comfortable, positive experience are always our top priorities.
Thank you again for taking the time to share such a kind review and for recognizing the care and dedication we put into everything we do. We’re so grateful for your support and look forward to continuing to serve our wonderful Riverside community! 💕
Elizabeth & the Magnolia Team
Pilar Zuloaga6 reviewsiTotal number of Google reviews Pilar has written across all businesses on Google Maps, not just this one.
I’m thrilled with the results of my filler. The service was super professional from the start they explained the whole process patiently and answered all my questions. The results look very natural, exactly what I wanted. Highly recommend!
Price assessment: Reasonable price
Services: Lip fillers
Response from the owner · a week ago
Pilar, thank you so much for your wonderful 5-star review and kind recommendation! ❤️
At Magnolia Medical Aesthetics, we believe that beautiful, natural-looking results begin with great communication, honest guidance, and a personalized approach. We want everyone who walks through our doors to feel comfortable, informed, and confident in their decisions.
It means so much to our team to hear such wonderful feedback about the professionalism, patience, and attention to detail we work so hard to provide.
Thank you again for taking the time to share your experience and for supporting our locally owned Riverside med spa! We’re truly grateful! 💕
Christina Sullivan5 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
I can’t say enough wonderful things about my experience at Magnolia Medical Aesthetics! This was my first visit, and it was hands down the best Botox and lip filler experience I’ve ever had.
From the moment I expressed interest online, Sam reached out right away. She was warm, welcoming, and took the time to explain everything before my appointment, making me feel comfortable from our very first conversation.
When I arrived, Sam walked me through every step of the process with patience and care. She never made me feel rushed and helped ease my nerves, which I truly appreciated since I was feeling a little anxious.
RN Hernandez made the entire procedure feel seamless. Her specialized skills and attention to detail were evident throughout the appointment, and I felt completely at ease in her care. The teamwork between her and Sam was exceptional—they worked seamlessly together to ensure I was fully informed, properly prepped, and comfortable every step of the way.
I’ve had Botox and lip filler done at other places before, but the level of care I received at Magnolia Medical Aesthetics was unmatched. They answered questions before I even had the chance to ask them, provided thorough aftercare instructions, and even took the time to discuss future treatment recommendations tailored to my goals without ever making me feel pressured.
Their professionalism, expertise, attention to detail, and genuine compassion truly set them apart. I left feeling confident, well cared for, and absolutely loving my results. If you’re looking for a team that combines advanced clinical expertise with exceptional patient care, I highly recommend Magnolia Medical Aesthetics. I’ll definitely be back!
Price assessment: Great price
Services: Lip fillers, BOTOX treatments
L Taurus2 reviewsiTotal number of Google reviews L has written across all businesses on Google Maps, not just this one.
OMG! Dasha was AMAZING! She made me feel so good. She explained to me what would work for me and recommended what she thought would look good and OMG! I love it! I had a previous not so good experience somewhere else and honestly, I think she fixed it. She’s so sweet and amazing at what she does. (This was for my lips)
