House cleaning service · San Diego, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 124 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★736 Google reviews · 23 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
75%reviews answered by the owner
$274typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Maid 2 Clean San Diego 4.9 out of 5 based on 736 reviews, with the owner responding to 75 percent of them. Customers frequently highlight punctual arrivals, thorough cleaning of specific areas, professional communication, and fair pricing for standard and deep clean services. However, a recurring criticism in low-star reviews involves unauthorized credit card charges after price increases, missed appointments, and failures to complete requested tasks like linen washing.
Google rating: 4.9 out of 5 from 736 reviews (97% five-star).
Reviews on this page: 736 Google reviews (670 with written comments, 70 with photos).
Owner responses: the business replied to 75% of reviews.
Most recent review: October 12, 2026.
Service: House Cleaning Service serving San Diego, California.
Data from Google, last updated October 25, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Maid 2 Clean San DiegoHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maid 2 Clean San Diego: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maid 2 Clean San Diego: 94/100 on this factor. Category median: 90.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maid 2 Clean San Diego: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maid 2 Clean San Diego: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maid 2 Clean San Diego: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maid 2 Clean San Diego: 63/100 on this factor. Category median: 86.B
63
Bar = this company · dark tick = category median.
Star ratings
736 Google reviews we collected
4.9of 5
5 stars71397%
4 stars172%
3 stars00%
2 stars10%
1 star51%
Praise vs complaints
Phrases our text analysis found in 670 written reviews
99%praise
Praise1,11399%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price9435%
Reasonable16160%
Overpriced41%
Not sure83%
$274+11% vs typical house cleaning services
Middle half of what 226 customers paid ($189–$390) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results38835%
Staff & attitude20318%
Speed & response19117%
Would recommend18617%
Communication615%
Price & value515%
Honesty & trust414%
What customers talk about
We read 670 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I recently had my home cleaned by Iris from Maid2Clean, and she did an amazing job!”
“They were on time, professional, and incredibly thorough.”
“They cleaned my 1 bed apartment in Pacific Beach super efficiently!”
“I recommend if you don’t have time use maid 2 clean San Diego have fair pricing I have them come every 2 wks and am never disappointed.”
“Cannot recommend Maid2Clean more!”
“The company is very easy to work with very responsive.”
“Super easy, very affordable, and excellent service.”
“It is pricey, but at least you know they care and Prioritize customer service.”
“They are always reliable, thorough, and leave our home looking and feeling beautiful.”
People customers mention
Gladys14 reviews
Katrina8 reviews
Mike8 reviews
Michelle7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Maid 2 Clean San Diego for 8 kinds of job. Pick one to see what they paid and said.
ChrisLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I recently had my home cleaned by Iris from Maid2Clean, and she did an amazing job! I was so impressed with her attention to detail that I've requested her for all my future cleanings. Highly recommend!
Paid $100–150Reasonable priceStandard cleaning
Beverly2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Liliana is the absolute best housekeeper you have sent . She is thorough, hard working and very pleasant. I would love to have her every time . I love the way everything looked after she left !!
Thank you
Paid $150–200Not sureStandard cleaning
Mark3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The service was excellent. The cleaner showed up on time a did a great job. I asked her to clean some specific areas that were difficult for me to reach and she was able to meet my request!
Edgar1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Denisse did a great job! Wonderful attention to detail!
Efficient and thorough! Totally recommend
She’s great with dogs too!
Paid $250–300Reasonable priceStandard cleaning
Daniel1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Cleaner did an amazing job during the 2 hours she was here. Floors are clean, countertops sparkle, and miscellaneous things tidied. Would recommend!
Paid $150–200Reasonable priceStandard cleaning
RyssaBee5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Maid 2 Clean is a professional and organized company with excellent communications. This was my first experience with Maid 2 Clean and Daisy was my cleaner. She was so friendly and did an amazing job with my home in a timely manner. I’m very happy with the entire experience and I’m now scheduled regularly moving forward with my preferred dates and times.
I recently had my home cleaned by Iris from Maid2Clean, and she did an amazing job! I was so impressed with her attention to detail that I've requested her for all my future cleanings. Highly recommend!
Price assessment: Reasonable price
Price: $100–150
Services: Standard cleaning
Response from the owner · a week ago
Chris, thank you for the wonderful review. We are delighted Iris’s attention to detail impressed you and that you’ve requested her for future cleanings. Your recommendation means a great deal to our team.
Beverly Johnson2 reviewsiTotal number of Google reviews Beverly has written across all businesses on Google Maps, not just this one.
Liliana is the absolute best housekeeper you have sent . She is thorough, hard working and very pleasant. I would love to have her every time . I love the way everything looked after she left !!
Thank you
Price assessment: Not sure
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 weeks ago
We are so grateful for your kind words, Beverly. Hearing that Liliana was thorough, hardworking and pleasant brightens our day. We are thrilled your home looked wonderful after her visit. Thank you for sharing your experience and for your trust in our team.
Tanner Scattini4 reviewsiTotal number of Google reviews Tanner has written across all businesses on Google Maps, not just this one.
I had a fantastic deep clean from Maid 2 Clean! They were on time, professional, and incredibly thorough. My home feels so clean and relaxing.
Response from the owner · 3 weeks ago
Tanner, thank you for the fantastic review. We are so glad the deep clean left your home feeling relaxing and refreshed. It means a lot that our team was punctual, professional and thorough. We appreciate your feedback and look forward to serving you again.
Tiff1 reviewiTotal number of Google reviews Tiff has written across all businesses on Google Maps, not just this one.
Beware when giving your credit card to this company! This company charged my credit card without authorization after trying to DOUBLE the initial quote after the cleaning started. I have hired other cleaners at my home and it has always cost around the original quote or less, and nowhere near their increased quote. I told them I was not willing to pay additional, yet they still let the cleaning proceed and then charged my card anyway for an unauthorized amount. Cleaners did a nice job but think twice before you book with this dishonest company—the good reviews are highly incentivized!
Mark Ackerman3 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
The service was excellent. The cleaner showed up on time a did a great job. I asked her to clean some specific areas that were difficult for me to reach and she was able to meet my request!
Price assessment: Reasonable price
Price: $200–250
Services: Interior & exterior window cleaning
Response from the owner · 4 weeks ago
Mark, thank you for the wonderful feedback. We're pleased our cleaner was punctual and handled the difficult-to-reach areas you asked for. Hearing that we met your needs encourages the whole team. We appreciate you taking the time to share this.
Sean Willett8 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Home looks phenomenal!! Thanks so much Maid2Clean!! They cleaned my 1 bed apartment in Pacific Beach super efficiently!
Price assessment: Great price
Services: General housekeeping
Response from the owner · 2 months ago
Thank you for the fantastic review! We're thrilled Gloria exceeded your expectations and that your home looks and feels so much better. We'll pass your kind words along to her. We appreciate your support and look forward to helping again whenever you need us.
Alex Shean2 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Super easy, very affordable, and excellent service. Would highly recommend!!
Response from the owner · a month ago
Alex, we are thrilled the process was easy and our service met your expectations. We appreciate your recommendation and are glad the affordability and quality stood out. We look forward to serving you again.
Joshua Washington15 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Thank you, Joshua, for the wonderful 5-star review and kind words. We’ll be sure to pass along your praise to Maria and Juanita. We appreciate you choosing us and look forward to serving you again.
Edgar Nazaretyan1 reviewiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
Denisse did a great job! Wonderful attention to detail!
Efficient and thorough! Totally recommend
She’s great with dogs too!
Price assessment: Reasonable price
Price: $250–300
Services: Standard cleaning
Response from the owner · 9 months ago
Thank you so much for the wonderful review, Edgar! We’re thrilled our cleaner arrived promptly and provided a great deep clean. We’ll share your feedback with the team. We look forward to serving you again.
Jenny Netzel5 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Thank you for your kind words, Jenny! We're thrilled to hear that Amelia provided you with such a wonderful experience. Your recommendation means a lot to us!
