Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Maid in Hoboken 4.9 out of 5 based on 823 reviews, noting the owner replies to 92% of feedback. Customers frequently praise the service for punctuality, thorough deep and move-out cleaning, and responsive communication. However, lower-rated reviews highlight concerns regarding high pricing compared to competitors and isolated incidents involving property damage or incomplete work that required follow-up.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
823 Google reviews we collected
Phrases our text analysis found in 609 written reviews
Price verdicts customers left with their Google review
Middle half of what 51 customers paid ($153–$290) · gold mark = category median.
How often each topic comes up in the written reviews
We read 609 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Really pleased with overall service from the staff to the actual cleaner, she did a great job!”
“Horrible customer service, unresponsive and uncooperative.”
“The cleaner was professional, thorough, and efficient, and the entire experience was seamless from start to finish.”
“The owner, Paul Fried, is wildly unprofessional, disrespectful and lacks all common decency when running a service and customer oriented business.”
“Would recommend the company for both monthly and final move-out cleanings!”
“Do not recommend, over priced and scam artists.”
“We needed a same day emergency cleaning service and the crew made the place feel so fresh and clean.”
“My cleaning was delayed because they did not bring shoe covers or clean “house shoes” to wear when doing their work.”
“After offering reliable and consistent cleaning services over multiple years, Maid in Hoboken provided an extremely thorough "move out" cleaning service.”
“…resolving the situation, they discontinue their service immediately lying that they do not serve the area.…”
“I had a full apartment cleaning done and the service is SO WORTH IT.”
“Very expensive for a very average clean.”
“Wonderfully communicative, great service, loved the woman who came by our place and very efficient.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Maid in Hoboken for 6 kinds of job. Pick one to see what they paid and said.
Really pleased with overall service from the staff to the actual cleaner, she did a great job!
They did a great job with the deep cleaning of our recently moved-in apartment. The communication was great and the time estimates were spot on. They asked questions and were open to feedback.
Vanessa Guillen did an excellent job cleaning our 2-bedroom + Den, 2-bathroom apartment. I highly recommend Maid in Hoboken to anyone seeking professional cleaning services. This was our first time working with them, and I can assure you won't be our last!
I appreciate so much having a business that shows up on time the first time and that I can trust right away. I had a full apartment cleaning done and the service is SO WORTH IT. Will be signing up for ongoing service as well.
Great experience from the quote to first contact to cleaning. I really like the Company mission and reason for existing which is eliminating all of the negative sided of the mediocre or poor quality cleaning businesses. I like that they mix their own chemicals in their lab, ensure they're safe, and also bring fresh…
Maid in Hoboken did an amazing job providing a deep clean in my apartment. The communication leading up to and during the cleaning was great. The cleaning itself was thorough and exactly what my home needed. Our cleaner stayed on longer than originally schedule to fully finish the job which I really appreciated.…
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 266 | $153–$240 |
| Deep clean | 165 | $240–$471 |
| General housekeeping | 65 | $183–$248 |
| Moving-related cleaning | 62 | $326–$469 |
| Office & workplace cleaning | 12 | — |
| Interior & exterior window cleaning | 5 | — |
4.9 ★★★★★ 823 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Really pleased with overall service from the staff to the actual cleaner, she did a great job!
This team did an incredible job! We needed a same day emergency cleaning service and the crew made the place feel so fresh and clean. 10/10 recommend!
Thank you so much for your kind words! We're so glad we could be there when you needed us most. We know how stressful an unexpected situation can be, so it means a lot to hear that our team was able to make your home feel fresh and clean again. Thank you for trusting Maid in Hoboken, and we truly appreciate your recommendation.
The woman who cleaned worked quietly and efficiently. She left everything very clean. Highly recommend!
Thank you for the positive feedback Diana! We are happy you are pleased with our services and will choose us in the future.
After offering reliable and consistent cleaning services over multiple years, Maid in Hoboken provided an extremely thorough "move out" cleaning service. Would recommend the company for both monthly and final move-out cleanings!
Thanks Steven! We appreciate the positive review =)
Wonderfully communicative, great service, loved the woman who came by our place and very efficient. Would highly recommend.
Thank you so much for your wonderful review Dani! We're so happy to hear you had a great experience and that our communication, service, and efficiency stood out to you. We believe great service starts long before we arrive, so it's especially rewarding to know you felt well taken care of throughout the entire process. We look forward to servicing you again soon!
Wonderful and consistent service. Spotless and punctual, great communicators. Best cleaning service I've ever had in 20 years. Happy to provide a referral.
Thank you so much for your thoughtful review John! Consistency, attention to detail, punctuality, and clear communication are exactly what we strive to deliver with every visit. Hearing you mention each of those and that we're the best cleaning service you've had in 20 years means so much to our entire team. It lets us know we're on the right track and motivates us to keep raising the bar. We're also incredibly grateful for your willingness to refer us. Thank you for trusting us with your home and for taking the time to share your experience. We truly appreciate your support!
I got my first cleaning from Maid in Hoboken on July 2nd. I really needed help cleaning the radiators because the dust between them sets my allergies off. Claudia was amazing. I don't think they've been this clean in longer than I care to admit. She also did a great job cleaning the floors. Moving forward I look to book with them for cleaning every 3 to 4 weeks. I'll definitely be back!
Thank you so much for your wonderful review Toi! We're so glad Claudia was able to help, especially with the radiators. We know how frustrating built-up dust can be, especially when it affects your allergies, so it's incredibly rewarding to hear she made such a difference. At Maid in Hoboken, we strive to provide detailed, thoughtful cleanings that make our customers' homes not only look great but feel healthier and more comfortable. Knowing you're planning to have us back every 3–4 weeks is the greatest compliment we could receive. We'll be sure to share your kind words with Claudia as she'll be thrilled! Thank you for trusting us with your home, and we look forward to seeing you again soon.
Karen Hernandez did an amazing job! Looking forward to using her regularly!
Thank you for the wonderful review! We're so happy to hear that Karen did an amazing job. We'll be sure to share your kind words with her. We truly appreciate your trust in us and look forward to providing you with excellent service for years to come!
Maid in Hoboken did an absolutely outstanding job cleaning my apartment. They exceeded all of my expectations and left every room spotless. The attention to detail was incredible, and my place honestly looks better than it has in a long time. The cleaner was professional, thorough, and efficient, and the entire experience was seamless from start to finish. I was genuinely impressed by the quality of the work. I highly recommend Maid in Hoboken to anyone looking for a reliable, top-notch cleaning service. I will definitely be using them again. Simply super impressed!
Thank you so much for your wonderful review, Carlos! We are thrilled to hear that we exceeded your expectations and that your apartment looks and feels its best. Attention to detail is something we take great pride in, so it's especially rewarding to know that it made such a difference in your experience. We're also happy to hear that everything, from the booking process to the cleaning itself, was seamless and professional. Your kind words mean a great deal to our team, and we will be sure to share your feedback with your cleaner. Thank you for your recommendation and for trusting Maid in Hoboken with your home. We look forward to serving you again soon!
They did a great job with the deep cleaning of our recently moved-in apartment. The communication was great and the time estimates were spot on. They asked questions and were open to feedback.
Thank you for your wonderful review Nicholas! We're so glad to hear that you were happy with the deep cleaning of your new apartment. Clear communication, accurate expectations, and attention to our clients' preferences are all very important to us, so we're delighted that those stood out during your experience. Thank you for trusting Maid in Hoboken with your new home. We wish you all the best as you settle in and look forward to helping you keep it looking its best!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
