Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Maid in Hoboken logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Maid in Hoboken

Hoboken, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 26 upholstery cleaning · 4.9★ from 823 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Maid in Hoboken is better than 90% of upholstery cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Maid in Hoboken is better than 83% of upholstery cleaning.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Maid in Hoboken is better than 95% of upholstery cleaning.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Maid in Hoboken is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Maid in Hoboken is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Maid in Hoboken is better than 88% of upholstery cleaning.A
88

Reviews for your job

Customers hired Maid in Hoboken for 6 kinds of job.

Maid in Hoboken for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 5 Google reviews tagged “Interior & exterior window cleaning”

CindyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have always used Maid in Hoboken for cleaning of my apt. Always on time and very thorough and flexible to accommodate requests!

Deep cleanMoving-related cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Anastasiya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you for the great service, speed and professionalism! I am using Maid in Hoboken during last 10 years and all this time their employees were doing amazing job and keeping our home perfectly clean! If you are looking for a trustworthy and responsible helpers with high quality standards and ability to work with…

Standard cleaningInterior & exterior window cleaning+ Responsiveness+ Quality+ Value
joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Paul and his staff were great they immediately took care of the cleaning and they did an excellent job I highly would recommend this company to anyone who is looking for quality work

Deep cleanMoving-related cleaningInterior & exterior window cleaning
Bryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Maid in Hoboken really helped my family out when I had to go back to work and my wife was home alone with our 3 kids. Rosita and Klerly make our place spotless and you can barely tell we have 3 munchkins in our household haha. ⭐⭐⭐⭐⭐

Upholstery cleaningDeep cleanGeneral housekeeping+ Professionalism+ Value
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism

Price

$189-21% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 68%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning266$153–$240
Deep clean165$240–$471
General housekeeping65$183–$248
Moving-related cleaning62$326–$469
Office & workplace cleaning12—
Interior & exterior window cleaning5—

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