Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

MaidPro

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 247 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro is better than 93% of move-in/move-out cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro is better than 84% of move-in/move-out cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro is better than 90% of move-in/move-out cleaning services.A
90

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Deep clean” · showing 20

Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and did a thorough deep cleaning

Paid $250–300Not sureDeep clean
OisinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing attention to detail, I have white grout in the bathroom that had soap stains that sparkled after. Had the fridge and oven cleaned and they were treated immaculately. There was lots of little details too like tea towels turned into a bow, toilet roll folded like a hotel. A top tier service all round!

Paid $300–350Great priceInterior & exterior window cleaningStandard cleaningDeep clean
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Monica did a fantastic job. Everyone at maidPro is reliable, friendly, and professional. I’m very happy with MaidPro!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Kelsey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had two deep cleans with MaidPro, the first being with Nelsy, and the second being a team: Lybert, Trustin, and Maribel. The attention to detail in these cleans is so perfect. My place gets so hard to clean due to our two cats and my partner and I’s busy lifestyle, but they have helped me feel sane and cozy in…

Paid $300–350Reasonable priceDeep clean
ChristopherLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience my first time using Maid Pro!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grace came and went above and beyond with her service on my place. I will definetly be calling Maid Pro for Grace again!

Great priceDeep clean
Sean-David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linda is professional and detail-oriented! She is friendly and punctual and extremely communicative; if you’re looking for a quality home cleaning experience that will fit to your needs and schedule, Linda is amazing!

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fernanda is a wonderful cleaner. She does great work and always come with a smile on her face. I highly recommend her!

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10! Holly did an amazing job!!! Went above and beyond. Our place has never been cleaner and it looks and smells amazing!!! Thanks a ton.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I recently hired MaidPro to help with a move-in clean for our new home and a move out clean for our old place. Our Pro's were Roxie and Michelle (move-in) and Ariana and Holly (move-out). Both teams texted me when they were on their way, arrived on time, and were extremely friendly yet focused while they worked. The…

Deep cleanMoving-related cleaning
MarciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lakia and Vawneesha(sp?) did a wonderful job on our 3 BR condo. They are friendly, amicable, professional, and very good at what they do. They may have missed a few spots on the dusting, but they quickly fixed it when I pointed it out. Otherwise great job from two very personable women who we would welcome back again.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good cleaning company, care and detailed.

Deep cleanGeneral housekeepingMoving-related cleaning+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vonshee is terrific!

Deep clean+ Responsiveness+ Quality
Fatimeh13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gia and Anthony were a pleasure to work with!

Deep cleanInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
SophiaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lakia did a great job! She was very nice and professional!

Deep clean+ Responsiveness+ Quality+ Professionalism
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used many different cleaning services in the past and have never been impressed. MaidPro went above and beyond my expectations in so many ways! I needed to get my home ready for an open house and Samantha and Ariana did a FANTASTIC job. They were so kind, detail oriented, and incredible at their job. My home…

Deep clean+ Responsiveness+ Punctuality+ Quality
safiyeh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roxie comes to clean for us once a month and she is a delight! She is really thorough and does everything very cheerfully! Our rabbits also like her which is a plus :)

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jesse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with MaidPro! Alan is very attentive. Always very professional and do a great job for the value. Roxie is the best! Definitely recommend

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Professionalism
Kerstin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had 3 individuals clean our household since we started with MaidPro, and each have gone above and beyond each time. We've been very pleased with the attention to detail and both the general cleaning and deep cleaning services provided. We now always look forward to Serafina's (our regular MaidPro) visits…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Eva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serafina was fantastic! She was very detail-oriented and made sure to ask if things were the way I would like, which they were. :) there's nothing like having a clean home. Looking forward to my next cleaning! Do yourself a favor and book yours too!

Deep clean+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (23 more) →

Price

$236-1% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 78%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning95$153–$233
Deep clean43$271–$471
General housekeeping24$158–$321
Moving-related cleaning6$315–$705
Office & workplace cleaning4$126–$227
Interior & exterior window cleaning2$153–$292

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