Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

MaidPro

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 247 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro is better than 93% of move-in/move-out cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro is better than 84% of move-in/move-out cleaning services.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro is better than 90% of move-in/move-out cleaning services.A
90

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Deep clean”

Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and did a thorough deep cleaning

Paid $250–300Not sureDeep clean
OisinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amazing attention to detail, I have white grout in the bathroom that had soap stains that sparkled after. Had the fridge and oven cleaned and they were treated immaculately. There was lots of little details too like tea towels turned into a bow, toilet roll folded like a hotel. A top tier service all round!

Paid $300–350Great priceInterior & exterior window cleaningStandard cleaningDeep clean
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Monica did a fantastic job. Everyone at maidPro is reliable, friendly, and professional. I’m very happy with MaidPro!

Paid $100–150Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Kelsey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had two deep cleans with MaidPro, the first being with Nelsy, and the second being a team: Lybert, Trustin, and Maribel. The attention to detail in these cleans is so perfect. My place gets so hard to clean due to our two cats and my partner and I’s busy lifestyle, but they have helped me feel sane and cozy in…

Paid $300–350Reasonable priceDeep clean
ChristopherLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience my first time using Maid Pro!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Grace came and went above and beyond with her service on my place. I will definetly be calling Maid Pro for Grace again!

Great priceDeep clean
Sean-David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Linda is professional and detail-oriented! She is friendly and punctual and extremely communicative; if you’re looking for a quality home cleaning experience that will fit to your needs and schedule, Linda is amazing!

Standard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fernanda is a wonderful cleaner. She does great work and always come with a smile on her face. I highly recommend her!

Standard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

10/10! Holly did an amazing job!!! Went above and beyond. Our place has never been cleaner and it looks and smells amazing!!! Thanks a ton.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I recently hired MaidPro to help with a move-in clean for our new home and a move out clean for our old place. Our Pro's were Roxie and Michelle (move-in) and Ariana and Holly (move-out). Both teams texted me when they were on their way, arrived on time, and were extremely friendly yet focused while they worked. The…

Deep cleanMoving-related cleaning
MarciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lakia and Vawneesha(sp?) did a wonderful job on our 3 BR condo. They are friendly, amicable, professional, and very good at what they do. They may have missed a few spots on the dusting, but they quickly fixed it when I pointed it out. Otherwise great job from two very personable women who we would welcome back again.

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good cleaning company, care and detailed.

Deep cleanGeneral housekeepingMoving-related cleaning+ Quality
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vonshee is terrific!

Deep clean+ Responsiveness+ Quality
Fatimeh13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gia and Anthony were a pleasure to work with!

Deep cleanInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
SophiaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lakia did a great job! She was very nice and professional!

Deep clean+ Responsiveness+ Quality+ Professionalism
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used many different cleaning services in the past and have never been impressed. MaidPro went above and beyond my expectations in so many ways! I needed to get my home ready for an open house and Samantha and Ariana did a FANTASTIC job. They were so kind, detail oriented, and incredible at their job. My home…

Deep clean+ Responsiveness+ Punctuality+ Quality
safiyeh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roxie comes to clean for us once a month and she is a delight! She is really thorough and does everything very cheerfully! Our rabbits also like her which is a plus :)

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jesse8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very happy with MaidPro! Alan is very attentive. Always very professional and do a great job for the value. Roxie is the best! Definitely recommend

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Professionalism
Kerstin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have had 3 individuals clean our household since we started with MaidPro, and each have gone above and beyond each time. We've been very pleased with the attention to detail and both the general cleaning and deep cleaning services provided. We now always look forward to Serafina's (our regular MaidPro) visits…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Eva1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Serafina was fantastic! She was very detail-oriented and made sure to ask if things were the way I would like, which they were. :) there's nothing like having a clean home. Looking forward to my next cleaning! Do yourself a favor and book yours too!

Deep clean+ Responsiveness+ Punctuality+ Quality
KaCee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Have had Kierra service both my office & home now and have been SO impressed with the job she does. She's super nice, respectful, quick & very thorough. Absolutely using Kierra & MaidPro Lincoln Park again and again.

Deep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Jeremy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just got done having Kierra do a deep clean of our apartment and she was fantastic. She’s friendly, professional, and did quality work. Everything looks amazing and tidy! Really appreciate everything that she does!

Deep clean+ Quality
JordanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kierra and Toyanna came to clean our condo today and did a fantastic job! They went above and beyond to deep clean our entire home head to toe and were super efficient. We will be requesting them again for future cleans, as we were very impressed with their hard work and efficiency! Thank you Keirra and Toyanna!

Deep clean+ Punctuality+ Quality+ Professionalism
Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Could not be happier with the clean and experience from MaidPro! Vonshee and Shauna were absolutely fantastic, the house looks great and they were incredibly friendly and profession. Absolutely recommend them to anyone looking for a clean in Chicago.

Deep clean+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had a great experience today with MaidPro. Kierra and Roxie arrived on-time and completed the deep clean in the time they originally said. Everything looked fantastic and couldn't recommend them enough!

Deep clean+ Responsiveness+ Punctuality+ Quality
Aida6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kierra did such a fantastic job, I can’t thank her enough! She was considerate of our time, and was also such a sweet person. We were so impressed with how clean our home was. Alan with Maidpro was also excellent in following up to my initial inquiry, as well as helping us find a last minute solution. We will…

Deep clean
Whitney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience! I scheduled a deep clean after a remodel. The office staff is responsive, cleaning staff have excellent customer service, and my house looks great!

Deep clean+ Responsiveness+ Punctuality+ Quality
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jennett was at our apartment for a deep clean and she put in the work! I was so happy with the end result, I would definitely recomment MaidPro and Jennett to anyone who needed/wanted their place cleaned.

Deep clean+ Responsiveness+ Punctuality+ Quality
RitaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alan helped me schedule a cleaning promptly and gave me all the info I needed. My cleaner was Roxie, and she was lovely. She did a beautiful job on my dingy apartment and left the floors sparkling. Will absolutely call them again.

Deep clean+ Punctuality+ Professionalism+ Value
JulieLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Terrific service from MaidPro, especially Lakia. She does an excellent job with our home. Everything is organized, tidy, sparkling after she visits - it's such a pleasure to come home to! Very highly recommended.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Professionalism
PatrickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My pro Jaiye has been a consummate pro. Quick, thorough, courteous and always on time. Would highly recommend this service.

Deep cleanMoving-related cleaningStandard cleaning+ Punctuality+ Professionalism+ Value
Betty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We began using MaidPro Chicago-Lincoln Park in April 2021. They were responsive from the first inquiry. Claribel, the technician who has been servicing our home, is very gracious and efficient. Each service, I receive a check list that shows what has been done and the house is sparkling clean and smells wonderful…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Claribel and Lakita are top notch professionals that really care about my home and do an amazing job! Things are organized and spotless! Amazing, friendly and competent...I’d highly recommend them to anyone!

Deep clean+ Responsiveness+ Punctuality+ Quality
Valerie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Claribel was great! My apartment is sparkling.

Deep clean+ Responsiveness+ Punctuality+ Quality
Mac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just had Mikaela Lies go to town on my filthy apartment. The place has never looked cleaner! She took a stove from dirty brown to pearly white. Maid pro is the way to go!

Deep cleanMoving-related cleaning+ Quality+ Professionalism+ Value
MichaelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Maidpro, and specifically our pro Linda, has been amazing since the start of the new year. We couldn't ask for anything more. Linda is always on time and a pleasure to have in our home.

Deep cleanStandard cleaning+ Quality+ Professionalism+ Value
EricaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I just have to say, WOW! I've had cleaning services come to my apartment before, but none have been as professional, thorough, & just plain AWESOME as Lakia. She was on time, professional, & super friendly - Lakia if you're reading this, thank you for being chill and a hard worker at the same time. Also, talking to…

Deep clean+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My experience of MaidPro was great! They went through all my options on the phone to give a personalised service. Linda let me know when she was on her way and did such a good job, left my home sparkling clean!

Deep clean+ Quality+ Professionalism
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Claribel was friendly, very energetic and thorough! Left our place looking awesome!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Abby9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Overall nice work on my home, happy with their services. Will likely use them again.

Deep clean+ Professionalism
ifedapoLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I am happy I found the service, efficient and very professional. It starts with Alan, professional , courteous and above all not pushy at all. Lays out what his organization can offer you after hearing what you want, to help both parties get what they want. On the day of the clean, Linda arrived early, with all…

Deep clean+ Responsiveness+ Punctuality+ Quality
Amrik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had our first clean today by Alizsa Riley. She did a fantastic job and we were impressed by how clean everything looked.

Deep clean+ Responsiveness+ Punctuality+ Quality
Phaedra6 years ago★★★★★

Rating only, no written review.

Deep clean+ Quality+ Professionalism

Price

$236-1% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 78%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning95$153–$233
Deep clean43$271–$471
General housekeeping24$158–$321
Moving-related cleaning6$315–$705
Office & workplace cleaning4$126–$227
Interior & exterior window cleaning2$153–$292

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