How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREMaidPro
Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 4.9★ from 247 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired MaidPro for 6 kinds of job.
MaidPro for standard cleaning
Clear ✕All 95 Google reviews tagged “Standard cleaning” · showing 60
Nelcy was an amazing help! Thorough, thoughtful, respectful and with a surprising attention to detail. She made our 3 BR apt place sparkle just in time for my family to visit and made a huge difference. The kitchen and bathroom got extra attention and pet hair was decimated with some heavy vacuuming. Highly…
We reached out to MaidPro to clean the condo we just bought. Charlene and America were fantastic and cleaned everything we requested. They took there time to make sure everything was covered. Would hire again!
The person I talked to on the phone who signed me up was very nice, didn't rush me, and answered all my questions. Ana did a STELLAR job cleaning. Happily booked recurring appointments with her
Monica and Chris have been doing a great job cleaning my house. I recently hired Maidpro and these two made me glad I did. I am pleased with their work and will continue to use Maidpro.
Maidpro is amazing!!! My apartment has literally never been cleaner!!! Nelcy went above and beyond and the person I interacted with on the phone was so professional! I’m so happy I finally found a maid service that doesn’t try to surprise you with extra fees and just does an amazing job. Literally my life has…
Amazing attention to detail, I have white grout in the bathroom that had soap stains that sparkled after. Had the fridge and oven cleaned and they were treated immaculately. There was lots of little details too like tea towels turned into a bow, toilet roll folded like a hotel. A top tier service all round!
Monica did a fantastic job. Everyone at maidPro is reliable, friendly, and professional. I’m very happy with MaidPro!
Rebecca did an amazing job with so much attention to detail - highly recommend! My apartment has never looked better :-)
Nice prices, really well done over all. Sofiya is too kind and courteous 👍🏻 Edit: they stopped accommodating my schedule so I've canceled this service.
Crystal does a great job. I don’t have to tell what should be done She makes sure the house properly clean. Thank you
MaidPro did a great job on my son's and daughter-in-law's apartment, a new baby gift. Very thorough, asked questions, manager came and checked quality. Highly recommend!
Maid Pro in Chicago did a fantastic job at my son's apartment. It was spotless. They were kind and friendly. The communication was good and they were able to schedule quickly. We will use them again & again. Thank you so much for your hard work!
Had a great experience my first time using Maid Pro!
This is the first time I've used a cleaning service and I can say I'm quite impressed - thank you to Nelsy for the fabulous work, I have never seen my apartment floor to ceiling so clean! She was very kind, patient, and fun to work with. I appreciate her special attention to the bathroom as those are the typical…
Linda cleaned my home and did a fantastic jobs as always
Maidpro is awesome. I never worry. I know my home is clean. Dale is awesome
Great experience with MaidPro! Crystal was very thorough, and paid close attention detail. She asks for feedback in real time, which I appreciate. I highly recommend MaidPro, and ask for Crystal!
Linda is professional and detail-oriented! She is friendly and punctual and extremely communicative; if you’re looking for a quality home cleaning experience that will fit to your needs and schedule, Linda is amazing!
Great job by Maria G
Fernanda is a wonderful cleaner. She does great work and always come with a smile on her face. I highly recommend her!
Maidpro did a great and thorough job. It was so nice coming home to a clean and amazing smelling place.
Tatiana did an awesome job as usual.
Consistently professional job. Linda is superb and always does a thorough cleaning. She consistently exceeds expectations.
I've been very happy with MaidPro! The main office is always extremely responsive and easy to reschedule if something comes up. I've had wonderful experiences with multiple cleaners, but most recently we were extremely impressed with Renee. She was incredibly thorough, going so far as to clean my toothbrush holder…
Renee is very professional with her work. She was very focused on every single detail of leaving my place spotless! My apartment is incredibly clean and it smells amazing. Renee is a person who can be trusted and very friendly. We definitely requested her again and also MaidPro service exceeded my expectations. Highly recommend their services and staff.
My apartment is sparkling clean! MaidPro is the way to go. Highly recommend!
Highly recommend. Thanks Renee for your outstanding work.
My Pro was just that - very professional. Very courteous and respectful of my home. Sandra is the absolute best. I am so glad that MaidPro was recommended to me. Life is so busy - call MaidPro, you will not regret it.
Anthony did a great job as usual!
I have used MaidPro on and off for a little bit and really appreciate the help! They have always been lovely and I appreciate coming home to a bright and clean space! Gia was amazing and bonus that my dog loved her!
MaidPro has been great to work with. Chiquita is always a joy to see and she does a phenomenal job and always with a big smile on her face! She truly loves what she does and it shows through in her cleaning. She even brought a certain brush with her so she can scrub our tub even better. Truly a Class-A…
10/10! Holly did an amazing job!!! Went above and beyond. Our place has never been cleaner and it looks and smells amazing!!! Thanks a ton.
I'm very pleased with the cleanings that Lakia has provided. She is very professional, friendly, and pays attention to detail, always looking for the best way to clean something.
Chiquita does a fantastic job cleaning our condo monthly. She is friendly, efficient, professional, and timely. Very happy with MaidPro and Chiquita!
Holly baker was great and cleaned so good. I am so happy with her cleaning. I’ll be using her again.
Lakia and Vawneesha(sp?) did a wonderful job on our 3 BR condo. They are friendly, amicable, professional, and very good at what they do. They may have missed a few spots on the dusting, but they quickly fixed it when I pointed it out. Otherwise great job from two very personable women who we would welcome back again.
Very good cleaning company, care and detailed.
Daisy went above and beyond with her stellar cleaning today. My bathroom floor has never looked so good! I couldn’t be happier with the service.
We love Roxie! She is professional, on time, very friendly and responsive, and does a great standard cleaning!
Sandra at MaidPro cleaned our house on July 27, 2022. She was punctual, professional, and thorough. She did excellent work--cleaning all surfaces--in a house that was still largely coated in dust from a recent central air installation. A+.
We are so impressed with Maid Pro! So many positive things to say. I love the checklist that they have every time. Report card each time is very reassuring. Our Cleaning Specialist Lakia gets in every corner and crack there is. When I come home from work it’s refreshing to step into a clean home! Lakia gets a standing ovation for her hard work!!!
I went over to my friend Michael's apartment today and I commented on how incredibly clean his place looked. He told me that he had just gotten his place cleaned by Vonshee through MaidPro and I was SO impressed that I had to leave this review! Great work :)
Linda is an absolute lifesaver. She goes above and beyond. Not simply surface cleaning, but leaving every aspect of the apartment better than it was when she arrived. She is kind, trustworthy, punctual, speedy, and extremely detail oriented. So thankful that we found her through MaidPro!!
Roxie comes to clean for us once a month and she is a delight! She is really thorough and does everything very cheerfully! Our rabbits also like her which is a plus :)
Vonshee takes great care of us now that we're too busy to schedule regular upkeep cleaning. She saves us time and roommate drama! This is a great service and we're glad to have Vonshee helping us.
Very happy with MaidPro! Alan is very attentive. Always very professional and do a great job for the value. Roxie is the best! Definitely recommend
Linda all the way! She is the best! Gets in the corners and makes our home an inviting and peaceful place. Love her!
I have been using Maidpro since the past 8-9 months and am generally satisfied with the service. Initially there were a lot of changes in the pros but Jeanette has been coming consistently for the past 5 months now and I am very happy with her service. She gives special attention to any areas that I may request,…
This is my 1st time ever using a cleaning service, and wow, it has been life-changing. I've been using MaidPro for about 8-9 months now. Alan and team are very responsive, friendly and professional. I've had different Pros come to my home, and they have all been fantastic. Special shoutout to Serafina, Keeley,…
We have had 3 individuals clean our household since we started with MaidPro, and each have gone above and beyond each time. We've been very pleased with the attention to detail and both the general cleaning and deep cleaning services provided. We now always look forward to Serafina's (our regular MaidPro) visits…
MaidPro has been everything they advertised and more. I just moved to a new apartment, and I've set up bi-weekly cleaning, since I work from home and it's hard to find the time to clean properly! My pro arrived the first day ready to go and we built an immediate friendly relationship. She did an excellent job and I…
Serafina is the BEST! She is always so professional and is super sweet to our puppy who loves to check out what's going on! We are so lucky and grateful for her service! We have worked with Alan now for several months and have appreciated his attentiveness and the great communications even in the midst of COVID! Highly recommend!
Maidpro is accommodating and consistent. Lakia is the best.
Serafina was polite, very sufficient and left my home a cleaner, happier place!! I will definitely have her back on a regular basis!!!
Serafina is punctual, thorough, and kind. She pays attention to details, and she is willing to go above and beyond. MaidPro has been easy to work with and easy to cancel when necessary. I really appreciate their professionalism.
Linda has cleaned our house for over a year now. She does a wonderful job and is very sweet. Alan, the owner, responds to emails promptly and worked with us to find a cleaning schedule that fit into our budget and met our needs.
We have been using MaidPro for almost 2 years now. I feel confident I can give feedback and it will be heard. Alan is always responsive on the office end. Angela is our regular Pro and she does a fantastic job, from her detailed work to navigating working around a funky schedule inside our house. Thankful to have…
Sevarina cleaned my place and left it spotless. Highly recommend. Been using MaidPro for a long time now. Wouldn’t go back
I throughly enjoyed the job that Lakia and Sandra did. Our house feels lighter and more peaceful after cleaning. I would recommend highly.
Lakia cleaned my condo above and beyond what I asked for. Would highly recommend MaidPro.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 95 | $153–$233 |
| Deep clean | 43 | $271–$471 |
| General housekeeping | 24 | $158–$321 |
| Moving-related cleaning | 6 | $315–$705 |
| Office & workplace cleaning | 4 | $126–$227 |
| Interior & exterior window cleaning | 2 | $153–$292 |
