Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty91−0.9Momentum penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

MaidPro

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 217 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro is better than 89% of house cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro is better than 80% of house cleaning services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro is better than 91% of house cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro is better than 73% of house cleaning services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro is better than 91% of house cleaning services.A
91

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$484
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Deep clean” · showing 20

Beckham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

10/10 experience. my house was a mess and i left for three hours, came back and the place was spotless. definitely recommend!

Paid $500+Great priceStandard cleaningGeneral housekeepingDeep clean
Cherelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing Service! I had such a wonderful experience with MaidPro! From the moment they arrived, the service was professional, friendly, and welcoming. The team was incredibly kind, respectful, and personable, which made the entire experience feel comfortable and stress-free. I truly appreciated their positive…

Great priceMoving-related cleaningDeep clean
Dianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We appreciated the hard work, efficiency and positive attitude of the trio of women who provided us with a deep cleaning service. We thank Elvia, Norma and Stefany who were a joy to have in our home.

Paid $500+Reasonable priceDeep clean
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

In depth cleaning was great!

Paid $300–350Deep clean
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had the best cleaning experience. It felt so nice coming home to a house that was cleaned. The women who came to our house did such a thorough job and you could tell they were passionate about their work. On top of that, the communication for scheduling and questions has been fantastic! I highly recommend them.

Paid $350–400Great priceDeep clean
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These gals are serious about cleaning. They do a great job, are on time, and work hard.

Paid $500+Reasonable priceDeep clean
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew at MaidPro did an excellent job cleaning out a rental home for us after we moved out. They were very responsive and helpful throughout the whole process. We lived in the home for several years with 4 kids and 2 dogs. After we moved the house was in dire need of a deep cleaning. When the crew was done with…

Paid $500+Reasonable priceInterior & exterior window cleaningMoving-related cleaningDeep clean
richardLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very impressed by the MAIDPRO ladies that came out to clean my home. They were very polite, respectful and professional. Most importantly they did an amazingly thorough job of cleaning our home!

Reasonable priceDeep clean
jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ernestina and Tatiana do a beautiful job. They come with a smile, and are respectful of my home. I appreciate all their hard work

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Two of the ladies from MaidPro Roseville came out to deep clean our 3000+ square foot, 2 story house and we were thrilled with the results! The ladies were timely, and very accommodating to our full family being home at the time of the cleaning. They were both efficient with their time in each room while also very…

Deep clean+ Responsiveness+ Punctuality+ Professionalism
Kaeli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very impressed with our cleaning from MaidPro. They were on time, professional, very thorough and detail oriented. The house looked so good when they were done that I almost didn't want to let my family back inside! They even cleaned and set up my daughters dollhouse, which the kids all loved! Love…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Pauline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Maid Pro did a fantastic cleaning of our home. I wasn’t home when the team arrived, Vlad and Gulimera, but my husband said they were very professional and pleasant. They worked hard and it showed. It was as if they had been here before, they truly knew what they are doing. I arrived home from work and I was so…

Deep cleanGeneral housekeeping
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you MaidPro! You guys did such a wonderful job. I try to keep up with the cleaning but with 5 little ones you were a much needed relief. Thank you for making our house shine!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
Beronica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tina, Sonia, Chrycinda and Rocio did a great job! They were also very nice, pleasant and professional. I asked if they could come at a later time than scheduled, and they were able to accommodate. Thank you so much.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Did an excellent job! I am very pleased with the work and highly recommend them.

Deep clean+ Responsiveness+ Quality+ Professionalism
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used maidpro a couple of times now for both deep cleaning and regular cleaning.Tania and Liz were wonderful! I highly recommend them :)

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ellie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First time using maid pro….They were punctual, professional, and delivered quality service. Overall great experience!

Deep clean+ Punctuality+ Quality+ Professionalism
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family has been using MaidPro for a few months now and have always had great experiences. Their maids are punctual and friendly and the customer service is top tier! A family-run company owned by great people, makes you feel good to support and use their services. Our regular maid always takes the time to go…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
MichelleLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am not one to give many reviews but, the teams at Maid-Pro are the best. I work long hours and also provide sole care for my disabled sister and elderly mother. I've lived in my home for 6 years and was never able to get the porcelain cast iron tub clean. it's now sparkling white, and looks brand new again even…

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Blaire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Sonia and Flor did an amazing job cleaning my house!!! They went above and beyond anything I could have imagined. I couldn’t be any happier with my clean and would definitely recommend MaidPro to anyone looking for a cleaning service. Their customer service leading up to the clean was great as well! Really…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Show more deep clean reviews (3 more) →

Price

$474+92% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping44$153–$259
Standard cleaning35$158–$253
Deep clean23$277–$484
Moving-related cleaning4$321–$614
Office & workplace cleaning3$153–$285
Interior & exterior window cleaning3$227–$447

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