Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty91−0.9Momentum penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

MaidPro

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 217 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro is better than 89% of house cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro is better than 80% of house cleaning services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro is better than 91% of house cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro is better than 73% of house cleaning services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro is better than 91% of house cleaning services.A
91

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$321–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#88 / 122
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Moving-related cleaning”

Cherelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing Service! I had such a wonderful experience with MaidPro! From the moment they arrived, the service was professional, friendly, and welcoming. The team was incredibly kind, respectful, and personable, which made the entire experience feel comfortable and stress-free. I truly appreciated their positive…

Great priceMoving-related cleaningDeep clean
Courtney12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ernestina & Jackeline We’re AMAZING!! We did a move out cleaning and I think it was cleaner than we we got the keys a year ago. So happy with MaidPro!

Paid $450–500Reasonable priceMoving-related cleaning
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew at MaidPro did an excellent job cleaning out a rental home for us after we moved out. They were very responsive and helpful throughout the whole process. We lived in the home for several years with 4 kids and 2 dogs. After we moved the house was in dire need of a deep cleaning. When the crew was done with…

Paid $500+Reasonable priceInterior & exterior window cleaningMoving-related cleaningDeep clean
Blaire4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Sonia and Flor did an amazing job cleaning my house!!! They went above and beyond anything I could have imagined. I couldn’t be any happier with my clean and would definitely recommend MaidPro to anyone looking for a cleaning service. Their customer service leading up to the clean was great as well! Really…

Deep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality

Price

$474+92% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping44$153–$259
Standard cleaning35$158–$253
Deep clean23$277–$484
Moving-related cleaning4$321–$614
Office & workplace cleaning3$153–$285
Interior & exterior window cleaning3$227–$447

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