Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%91+6.4Craft & service penalty91−0.9Momentum penalty73−2.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

MaidPro

Citrus Heights, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #180Position by Experts Score among all companies we track in this category. of 235 house cleaning services · 4.9★ from 217 Google reviews

Report card

Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro is better than 89% of house cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro is better than 80% of house cleaning services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro is better than 91% of house cleaning services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro is better than 73% of house cleaning services.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro is better than 91% of house cleaning services.A
91

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 152
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Standard cleaning” · showing 20

Beckham1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

10/10 experience. my house was a mess and i left for three hours, came back and the place was spotless. definitely recommend!

Paid $500+Great priceStandard cleaningGeneral housekeepingDeep clean
Julie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been using Maid Pro for years. Everytime they do an exceptional job! Very honest, friendly, and professional.

Standard cleaningGeneral housekeeping+ Responsiveness
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They came out twice to clean my upstairs living area, bathroom, guest room, and master bedroom. They did such an amazing job! Very nice people too :)

Reasonable priceStandard cleaning
MichalLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time using this company, and I couldn't be happier with the service! They were incredibly detailed, professional, and thorough. It truly felt like I was working with someone who takes pride in their work and cares about quality, not just rushing through the job. Highly recommend to anyone looking for reliable, top-notch service.

Paid $250–300Reasonable priceInterior & exterior window cleaningStandard cleaning
Jackson2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've been a client for several years now and have never been disappointed with the service. The crew is always professional and friendly. They are reasonably flexible regarding scheduling. I highly recommend the service.

Paid $250–300Reasonable priceStandard cleaningService not listed
Brittany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job all around!

Paid $450–500Reasonable priceStandard cleaning
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It was a wonderful feeling to come home to a clean and well put together home. Having four small children is a challenge when it comes to cleaning and these ladies made sure to tackle all of the hard to reach areas and they organized so well !

Great priceStandard cleaningGeneral housekeeping
Nicole8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are AMAZING!! I have such confidence in their cleaning services and they always go above and beyond. They will even clean things that I would never expect them to, like our Dyson air filter. I especially love their little finishing touches (the paper towel bow 😊). I am so happy to have found a company that…

Customer photo from Nicole's review
Standard cleaningGeneral housekeeping
sheltonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Overall a great experience! Outstanding job and very professional!

Standard cleaningGeneral housekeeping+ Quality
Debi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Maidpro is excellent! Very professional and every room is cleaned perfectly! We have used them since moving to Placer County and I would not use anyone else! We highly recommend them!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Value
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Best cleaning service I have ever had. Very reliable. Maria Flores has been my main housecleaner for years and she is a jewel. Marisela works well with her to get the job done.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ernestina and Tatiana do a beautiful job. They come with a smile, and are respectful of my home. I appreciate all their hard work

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Bar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonia, Marisol, Marisela, Yaneth, & Rosio just did such a great job. Very professional & always on time.

Standard cleaning+ Punctuality+ Quality+ Professionalism
s3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stefany and Norma always do a good job. Today they had Maria with them and she has done an equally good job!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Damit5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great cleaning from PROs Maria Flores and Ernestina!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
AndrewLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Norma and Stefany did a great job cleaning my home from top to bottom. They do a thorough, consistent job every time they come out, and always go above and beyond.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
H.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This MaidPro office is so well run and is a family-owned business. I was beyond impressed with the cleaning their Pros did at my apartment and they made it so easy to schedule and coordinate. Thank you!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The team at MaidPro is absolutely wonderful! I have them come once a month to do kitchen and bathrooms, and they always leave it sparkling. They are always on time and extremely professional. The rates are competitive, but the quality of work is unparalleled. We look forward to the days that they come, because the…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been using maidpro for almost a year now and I am so thankful for the wonderful job all of the ladies have done! Elvia and Stefany were some of the First Ladies that I had and they did a wonderful job. Lately I have had Liz and Ernestina and they also have been doing an impeccable job. Thank you maidpro!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The MaidPro staff do such a great job! On time, meticulous attention to detail, they leave my house sparkling. Their office staff is great as well, staying in touch with updates as needed and always so friendly. Love that this is a family owned, local business!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (15 more) →

Price

$474+92% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 65%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General housekeeping44$153–$259
Standard cleaning35$158–$253
Deep clean23$277–$484
Moving-related cleaning4$321–$614
Office & workplace cleaning3$153–$285
Interior & exterior window cleaning3$227–$447

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