Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
MaidPro South Miami logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty84−1.6Momentum penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

MaidPro South Miami

Hialeah, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 50 deep cleaning services · 4.9★ from 330 Google reviews

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Report card

Percentile vs other deep cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MaidPro South Miami is better than 85% of deep cleaning services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MaidPro South Miami is better than 75% of deep cleaning services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MaidPro South Miami is better than 84% of deep cleaning services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MaidPro South Miami is better than 100% of deep cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MaidPro South Miami is better than 87% of deep cleaning services.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MaidPro South Miami is better than 100% of deep cleaning services.A
100

Reviews for your job

Customers hired MaidPro South Miami for 6 kinds of job.

MaidPro South Miami for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “General housekeeping”

Joanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I really enjoy the services of this company…. if I ever have a critique or feedback, they always take it into consideration and make sure that the service reflects that. I highly recommend them. Their customer service is top-tier. .

Paid $100–150Reasonable priceGeneral housekeeping
Brittney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Geidy does a fabulous job and is very thorough. Thank you for your great work!

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Caleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great cleaners!!!

Paid $400–450Great priceStandard cleaningGeneral housekeeping
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Belkis was amazing. Very professional, attention to detail and caring. Treated our home with respect. I feel blessed that she takes care of our home. Wonderful service!

Paid $400–450Reasonable priceStandard cleaningGeneral housekeeping
Nathaniel15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent. Vilma was wonderful. I have never since my bathroom shower doors so clean.

Customer photo from Nathaniel's review
Paid $250–300Reasonable priceInterior & exterior window cleaningGeneral housekeepingDeep clean
Anne-Laure4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Adaily provides fantastic weekly service to our home. She is always super punctual and always makes sure to be done by our son’s nap time, highly recommend !

Reasonable priceStandard cleaningGeneral housekeeping
michel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The cleaning lady Belkys did an exceptional job leaving the house, notably the kitchen better than I have ever seen it! She was thorough and , professional

Paid $200–250Reasonable priceGeneral housekeeping
Trevor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

DayMara is the best. Highly recommend her, detail oriented, accommodating, and very kind. Thank you for all you do DayMara !!!

Reasonable priceStandard cleaningGeneral housekeeping
VivianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

MaidPro provided communication prior to, the day off, and after the service was scheduled. When we walked in the house was spotlessly clean. Great work by the team and DayMara.

Reasonable priceGeneral housekeepingDeep clean
ErrolLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had the pleasure of using MaidPro for residential cleaning, and the experience exceeded my expectations in every way. What immediately stood out was the exceptional customer service from the very beginning. I reached out after hours on a Saturday, not expecting a reply until the following week. To my…

Reasonable priceGeneral housekeeping
OLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carolina does a wonderful job and is very detailed in her cleaning

General housekeeping+ Punctuality+ Professionalism
Brian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service by Gloria Marin. Very professional. Everything came out very very clean. Very happy with service.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Noemie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

MaidPro is ideal for our needs, and very flexible, which adds great value to the service. Omar has always been accommodating. Our current pros, Ariadna & Zayrelis are doing an amazing job: they are very kind and very efficient. It's a pleasure to have them at home!

General housekeeping+ Responsiveness+ Professionalism
Ruthanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Top notch Very detailed Maria Suarez was excellent

General housekeepingStandard cleaning
JohnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Betsy and Carolina did and amazing job on the house. Very friendly and efficient. Really happy we went with maidpro. 1 phone conversation and boom you are done- they take care of everything for you. Honestly it is really nice to have two solid professionals come and get the job done.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
AnnieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had Maria Suarez from MaidPro cleaning our home every other week now for almost 6 months, and she is absolutely wonderful. She is always on time, very polite, and extremely thorough. Every time she comes, everything just feels fresh afterwards! I don’t know what I would do without her honestly!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. 100% recommended!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
JesusLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stop reading this review and just book them already! We did a whole house deep clean which had not been done in quite some time. The house looks amazing! They have been, quite literally, the best cleaning company or people we've used, and we've been through a slew of them because I am OCD and a boderline…

Deep cleanGeneral housekeepingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Orietta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Another win with Maidpro! Idiidlyn and Tania did a great job.

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism

Price

$250-8% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 70%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning61$158–$259
Deep clean35$265–$434
General housekeeping19$158–$253
Moving-related cleaning6$269–$440
Interior & exterior window cleaning4$189–$348
Office & workplace cleaning3$107–$423

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