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MaidPro
Virginia Beach, VA · 4.9★ (414)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%48+7.2Craft & service 20%29+5.8Value 10%56+5.6Momentum 8%87+7Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48
RankPosition by Experts Score among all companies we track in this category.#10
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$227
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.1%

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MaidPro for general housekeeping

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Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$221
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “General housekeeping” · showing 20

★★★★★ terrell · a month ago

I’ve been using maidpro for a few months now and they haven’t missed yet. Marisa is great at her job and very personable. 10/10

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Heather · Edited 2 months ago

James was absolutely great and did an amazing job. He's friendly and efficient. He even left special little things that were cute surprises for us when we came home, like a duck stamp on our toilet paper and our a couple of Kleenex had been made into flowers on each tissue box. Our house smelled so fresh and clean…

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Trish · 5 months ago

The staff was not in a hurry to leave. My house was cleaned thoroughly, and I'm happy I changed to MaidPro.

Paid $500+Reasonable priceGeneral housekeeping
★★★★★ Mell · 6 months ago

Margaret did an outstanding job. My spouse and I are post op and cannot reach or be on our feet for long. She listened and took care of all our household needs. Would love to have her help next time we need the assist. Great overall customer service.

Paid $150–200Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ R · 6 months ago

We love Maid Pro! We have been using them for a couple of years now and never disappoint. We had some work done on the house and Kristin came in and did an amazing job helping us get rid of the dust and did such a thorough job.

Great priceStandard cleaningGeneral housekeeping
★★★★★ T · 7 months ago

I had a wonderful experience with Maidpro. Melodie did a fanastic job, very impressed! I signed up for the recurring service, highly recommend!!!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ John · Edited 8 months ago

Maid Pro rocks and Nori R is absolutely the BEST! Go MaidPro!

Paid $100–150Great priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Kirk · Edited a year ago

Keyla Rodriguez did an amazing job cleaning our home!!

Paid $150–200Reasonable priceGeneral housekeeping
★★★★★ Susan · Edited a year ago

Rebecca has done a nice job, each month she has been here. On time professional, personable.

Paid $150–200Reasonable priceGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Caitlin · a year ago

I LOVE Maid Pro. They are so friendly, efficient, and thorough! Melody was the best, she was so sweet and I was even able to still get work done while she cleaned. I am going to request her EVERYTIME. My house is spotless!

Paid $250–300Great priceGeneral housekeepingDeep clean
★★★★★ Linda · a year ago

Hillary is not only friendly, she is extremely thorough and l absolutely love her!!! She did an absolutely phenomenal job cleaning my home. I want to adopt her!!!! Please make her my permanent person to clean my home. She is hard working and l absolutely love the attention that she pays to every detail!!! Very…

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Charles · Edited a year ago

Caitlin and Lori are very thorough and professional. They a great job!

Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Meredith · a year ago

Joshua Hall did my house today and it was so lovely. Love how he folded the blankets and touched up everywhere. The floors look amazing and everything feels so fresh and clean! Being a fulltime college student and mom of 3 boys this is just what I needed after a long summer!!! Thank you so much!!!

Paid $200–250Great priceStandard cleaningGeneral housekeeping
★★★★★ Mike · Edited a year ago

Maid pros representative melody, always does an excellent job in cleaning my home. She is outstanding!

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Linda · Edited a year ago

Bryanna cleaned my house and it looked beautiful. I enjoy coming home to clean house! Thank you!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathy · Edited 2 years ago

Thank you Maid Pro! We are always pleased with each experience. Karin did an outstanding job at our home! Thank you!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Mr · Edited 2 years ago

Dierdre did another outstanding cleaning. It’s always a pleasure having her stop by. See you next month, Dierdre.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Nick · Edited 2 years ago

Julia and Willow did a fantastic job thanks for all your help!

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Marcy · 3 years ago

Very professional and pleasant to work with

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Catherine · 3 years ago

Philecia did a great job for us and is pleasant and friendly! 🌻 ❤️ We have been pleased with MaidPro in Yorktown for several years!

General housekeeping+ Professionalism

Show more general housekeeping reviews (17 more) →

Why it scores 48How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%48+7.2Craft & service 20%29+5.8Value 10%56+5.6Momentum 8%87+7Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction33
Reliability48
Craft & service29
Value56
Momentum87
Track record88
Accountability93

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