INTERIOR CLEANING SERVICES · VIRGINIA BEACH, VA
MaidPro logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%48+7.2Craft & service 20%29+5.8Value 10%56+5.6Momentum 8%87+7Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

MaidPro

Better than 50% of interior cleaning services · #10 of 20

4.9★414 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

MaidPro for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Office & workplace cleaning”

★★★★★ terrell · a month ago

I’ve been using maidpro for a few months now and they haven’t missed yet. Marisa is great at her job and very personable. 10/10

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ T · 7 months ago

I had a wonderful experience with Maidpro. Melodie did a fanastic job, very impressed! I signed up for the recurring service, highly recommend!!!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Maureen · Edited a year ago

Keyla and Lindsey did a wonderful clean on my house last week, thanks so much for making life better!

Paid $250–300Reasonable priceOffice & workplace cleaningStandard cleaning
★★★★★ Steven · Edited a year ago

Keyla and Rebecca are like cleaning super hero’s. They made our home so nice that the whole family couldn’t stop talking about how nice everything was. Thank you always!!!

Great priceOffice & workplace cleaningStandard cleaning
★★★★★ Regina · Edited 3 years ago

She did a great job

Office & workplace cleaningStandard cleaning+ Quality
★★★★★ Zhe · 3 years ago

Michelle and Oliver did a wonderful job!

Deep cleanGeneral housekeepingMattress cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sherri · 4 years ago

As always, Kimberly Jones provides excellent cleaning for my home and office. She frequently trains new MaidPro staff and appears calm, knowledgeable, kind, and thorough in that role as well. I've had good and bad housecleaning services over the last decade and must say that Kim is the best!

Deep cleanOffice & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = MaidPro, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.46★ (13 reviews)2024-Q2: 4.50★ (8 reviews)2024-Q3: 4.43★ (7 reviews)2024-Q4: 5.00★ (10 reviews)2025-Q1: 4.90★ (10 reviews)2025-Q2: 4.50★ (8 reviews)2025-Q3: 5.00★ (9 reviews)2025-Q4: 5.00★ (20 reviews)2026-Q1: 5.00★ (10 reviews)2026-Q2: 5.00★ (11 reviews)2026-Q3: 5.00★ (10 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$227+12% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%48+7.2Craft & service 20%29+5.8Value 10%56+5.6Momentum 8%87+7Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
33
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
48
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
29
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
56
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
87
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
93

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+73 / −1
Professionalism
+75 / −0
Responsiveness
+43 / −0
Punctuality
+58 / −0
Value
+42 / −0

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