Our verdict: solid, not standout — #10 of 20 interior cleaning services, better than 50%. Customers single out its accountability and track record; craft & service is where it trails.
👍 Strengths
Accountability — better than 93% of peers
Track record — better than 88% of peers
Momentum — better than 87% of peers
👎 Watch-outs
Satisfaction — 33th percentile
Craft & service — 29th percentile
Price $$$: 12% above typical
Need a specific job done? See what customers paid and said about it here.
37 customers reviewed a general housekeeping job here and rated it 4.97★. Most paid $150–200 (category typical: $114–$221). For this job it ranks #1 of 6 interior cleaning services we track.
All 37 Google reviews tagged “General housekeeping”
terrell6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been using maidpro for a few months now and they haven’t missed yet. Marisa is great at her job and very personable. 10/10
Heather10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
James was absolutely great and did an amazing job. He's friendly and efficient. He even left special little things that were cute surprises for us when we came home, like a duck stamp on our toilet paper and our a couple of Kleenex had been made into flowers on each tissue box. Our house smelled so fresh and clean…
Paid $300–350Reasonable priceGeneral housekeeping
Trish4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The staff was not in a hurry to leave. My house was cleaned thoroughly, and I'm happy I changed to MaidPro.
Paid $500+Reasonable priceGeneral housekeeping
Mell6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Margaret did an outstanding job. My spouse and I are post op and cannot reach or be on our feet for long. She listened and took care of all our household needs. Would love to have her help next time we need the assist. Great overall customer service.
RLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We love Maid Pro! We have been using them for a couple of years now and never disappoint. We had some work done on the house and Kristin came in and did an amazing job helping us get rid of the dust and did such a thorough job.
Great priceStandard cleaningGeneral housekeeping
TLocal Guide · 60 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a wonderful experience with Maidpro. Melodie did a fanastic job, very impressed! I signed up for the recurring service, highly recommend!!!
JohnLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
Maid Pro rocks and Nori R is absolutely the BEST! Go MaidPro!
KirkLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Keyla Rodriguez did an amazing job cleaning our home!!
Paid $150–200Reasonable priceGeneral housekeeping
Susan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rebecca has done a nice job, each month she has been here. On time professional, personable.
CaitlinLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I LOVE Maid Pro. They are so friendly, efficient, and thorough! Melody was the best, she was so sweet and I was even able to still get work done while she cleaned. I am going to request her EVERYTIME. My house is spotless!
Linda11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Hillary is not only friendly, she is extremely thorough and l absolutely love her!!! She did an absolutely phenomenal job cleaning my home. I want to adopt her!!!! Please make her my permanent person to clean my home. She is hard working and l absolutely love the attention that she pays to every detail!!! Very…
CharlesLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Caitlin and Lori are very thorough and professional. They a great job!
Meredith1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Joshua Hall did my house today and it was so lovely. Love how he folded the blankets and touched up everywhere. The floors look amazing and everything feels so fresh and clean! Being a fulltime college student and mom of 3 boys this is just what I needed after a long summer!!! Thank you so much!!!
Mike4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Maid pros representative melody, always does an excellent job in cleaning my home. She is outstanding!
Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
LindaLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Bryanna cleaned my house and it looked beautiful. I enjoy coming home to clean house! Thank you!
Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Kathy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Thank you Maid Pro! We are always pleased with each experience. Karin did an outstanding job at our home! Thank you!
Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Mr6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Dierdre did another outstanding cleaning. It’s always a pleasure having her stop by.
See you next month, Dierdre.
General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
NickLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Julia and Willow did a fantastic job thanks for all your help!
General housekeeping+ Responsiveness+ Punctuality+ Professionalism
Marcy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very professional and pleasant to work with
General housekeeping+ Responsiveness+ Punctuality+ Quality
Catherine1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Philecia did a great job for us and is pleasant and friendly! 🌻 ❤️ We have been pleased with MaidPro in Yorktown for several years!
General housekeeping+ Professionalism
Leron2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Brook and Willow was awesome, the house was spotless!!
General housekeeping+ Punctuality+ Quality+ Professionalism
LorrieLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Aqila and Joshua did a great job cleaning. Very professional.
General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Latonya4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Deirdre from Virginia Beach, did a good job cleaning my home.
General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Zhe3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michelle and Oliver did a wonderful job!
Deep cleanGeneral housekeepingMattress cleaning+ Responsiveness+ Punctuality+ Quality
Mark4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Ameera was thorough,timely, friendly and efficient.
General housekeeping+ Responsiveness+ Punctuality+ Quality
DonaldLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Kailee and Lindsey did a great job. My home looks great. I am signed up for monthly cleanings and may see if they can come in and clean the carpets in the Spring.
General housekeeping+ Quality
Rasheeda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Victoria from the Chesapeake office did an AMAZING job on our clean yesterday! It was the BEST clean we have had since we began services in our new home in September! She was EXTREMELY thorough and meticulous! LOVED how well she cleaned our floorboards, blinds and window seals! OUTSTANDING! It’s All in the Details and Victoria gets it!! Thank You So Much!
Deep cleanGeneral housekeepingStandard cleaning+ Quality+ Professionalism+ Value
Pixie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service! Michelle did a great job! Very thorough and personable! Would highly recommend!
General housekeepingStandard cleaning
Christin8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Charlie does an amazing job! We've been with Maidpro for years. Always great service!
General housekeeping+ Responsiveness+ Professionalism+ Value
Ruth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Patricia was very thorough and efficient, very pleasant and professional
General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
AmeliaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service. Karin was professional and efficient. She worked around me, as I am recovering from surgery. I will continue with this company.
General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Peggy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
Antoinette Clark did a fantastic job on 9/7/2022.
Her expertise in the bathrooms was impressive. I would like to keep Toni as my regular cleaner going forward. Thank you
Peggy Palacioz
General housekeeping+ Quality
Nancy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Antionette was so sweet and did a great job
General housekeeping
Nancy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Andrea was very helpful and went above and beyond. I had noticed the previous cleaning wasn't done that well but Andrea understood my husband is allergic to dust and was very careful to take care to do a good job
General housekeeping+ Responsiveness+ Punctuality+ Quality
lush3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have been using Maidpro for about 8months and have been Consistently very pleased with the job that they do. I have been using Lydia for about 3 months and she is doing a very thorough job and everything looks wonderful when she leaves. Last week Lydia brought someone that is in training .
Her name was Steffany…
General housekeepingStandard cleaning
Garcia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
We have been using MaidPro for the last couple of years and have been very pleased with their service. They are punctual and very professional. Walter in particular is great! He is kind and attentive and we are glad to have had his help. Thank you Walter!
General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
JoeLocal Guide · 142 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have been using Maid Pro for a few years now they are awesome!
Especially my pro Jasmine, she’s the best!
General housekeeping+ Responsiveness+ Punctuality+ Quality
Price
$$$$
$227+12% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Yes by most measures: 4.9★ from 414 Google reviews and an Experts Score of 48/100 (grade C), #10 of 20 interior cleaning services we track. 1.1% of reviews in the last two years were 1–2★ (category average 2%).
How much does MaidPro charge?
Customers reported a typical bill of $227 (middle half $188–$303), 12% above the interior cleaning services median of $203.
What do customers hire MaidPro for?
Mostly standard cleaning (87), general housekeeping (37), deep clean (15), moving-related cleaning (10).
Does the owner respond to complaints?
The owner replied to 83% of 1–3★ reviews (category: 63%).
