Experts Reviews · Company report
MaidPro logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%48+7.2Craft & service 20%29+5.8Value 10%56+5.6Momentum 8%87+7Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

MaidPro

Virginia Beach, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.9★ from 414 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.MaidPro is better than 33% of interior cleaning services.D
33
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).MaidPro is better than 48% of interior cleaning services.C
48
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.MaidPro is better than 29% of interior cleaning services.D
29
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.MaidPro is better than 56% of interior cleaning services.C
56
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.MaidPro is better than 87% of interior cleaning services.A
87
Track recordTrack record · 7% of the scoreReview volume and years with reviews.MaidPro is better than 88% of interior cleaning services.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.MaidPro is better than 93% of interior cleaning services.A
93

Reviews for your job

Customers hired MaidPro for 6 kinds of job.

MaidPro for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$221
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “General housekeeping” · showing 20

★★★★★ terrell · a month ago

I’ve been using maidpro for a few months now and they haven’t missed yet. Marisa is great at her job and very personable. 10/10

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Heather · Edited 2 months ago

James was absolutely great and did an amazing job. He's friendly and efficient. He even left special little things that were cute surprises for us when we came home, like a duck stamp on our toilet paper and our a couple of Kleenex had been made into flowers on each tissue box. Our house smelled so fresh and clean…

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Trish · 5 months ago

The staff was not in a hurry to leave. My house was cleaned thoroughly, and I'm happy I changed to MaidPro.

Paid $500+Reasonable priceGeneral housekeeping
★★★★★ Mell · 6 months ago

Margaret did an outstanding job. My spouse and I are post op and cannot reach or be on our feet for long. She listened and took care of all our household needs. Would love to have her help next time we need the assist. Great overall customer service.

Paid $150–200Great priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ R · 6 months ago

We love Maid Pro! We have been using them for a couple of years now and never disappoint. We had some work done on the house and Kristin came in and did an amazing job helping us get rid of the dust and did such a thorough job.

Great priceStandard cleaningGeneral housekeeping
★★★★★ T · 7 months ago

I had a wonderful experience with Maidpro. Melodie did a fanastic job, very impressed! I signed up for the recurring service, highly recommend!!!

Reasonable priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ John · Edited 8 months ago

Maid Pro rocks and Nori R is absolutely the BEST! Go MaidPro!

Paid $100–150Great priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Kirk · Edited a year ago

Keyla Rodriguez did an amazing job cleaning our home!!

Paid $150–200Reasonable priceGeneral housekeeping
★★★★★ Susan · Edited a year ago

Rebecca has done a nice job, each month she has been here. On time professional, personable.

Paid $150–200Reasonable priceGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Caitlin · a year ago

I LOVE Maid Pro. They are so friendly, efficient, and thorough! Melody was the best, she was so sweet and I was even able to still get work done while she cleaned. I am going to request her EVERYTIME. My house is spotless!

Paid $250–300Great priceGeneral housekeepingDeep clean
★★★★★ Linda · a year ago

Hillary is not only friendly, she is extremely thorough and l absolutely love her!!! She did an absolutely phenomenal job cleaning my home. I want to adopt her!!!! Please make her my permanent person to clean my home. She is hard working and l absolutely love the attention that she pays to every detail!!! Very…

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean
★★★★★ Charles · Edited a year ago

Caitlin and Lori are very thorough and professional. They a great job!

Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Meredith · a year ago

Joshua Hall did my house today and it was so lovely. Love how he folded the blankets and touched up everywhere. The floors look amazing and everything feels so fresh and clean! Being a fulltime college student and mom of 3 boys this is just what I needed after a long summer!!! Thank you so much!!!

Paid $200–250Great priceStandard cleaningGeneral housekeeping
★★★★★ Mike · Edited a year ago

Maid pros representative melody, always does an excellent job in cleaning my home. She is outstanding!

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Linda · Edited a year ago

Bryanna cleaned my house and it looked beautiful. I enjoy coming home to clean house! Thank you!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathy · Edited 2 years ago

Thank you Maid Pro! We are always pleased with each experience. Karin did an outstanding job at our home! Thank you!

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Mr · Edited 2 years ago

Dierdre did another outstanding cleaning. It’s always a pleasure having her stop by. See you next month, Dierdre.

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Nick · Edited 2 years ago

Julia and Willow did a fantastic job thanks for all your help!

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Marcy · 3 years ago

Very professional and pleasant to work with

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Catherine · 3 years ago

Philecia did a great job for us and is pleasant and friendly! 🌻 ❤️ We have been pleased with MaidPro in Yorktown for several years!

General housekeeping+ Professionalism

Show more general housekeeping reviews (17 more) →

Price

$227+12% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 64%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning87$108–$172
General housekeeping37$114–$221
Deep clean15—
Moving-related cleaning10—
Office & workplace cleaning7—
Interior & exterior window cleaning2—

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