DEEP CLEANING SERVICES · FAIRFAX, VA
Maids in Brown LLC logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%31+4.6Craft & service 20%10+2Value 10%4+0.4Momentum 8%91+7.3Track record 7%49+3.4Accountability 5%35+1.8Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Maids in Brown LLC

Better than 13% of deep cleaning services · #35 of 40

4.9★227 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
56%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Kony · Edited 3 weeks ago

I would like to express my appreciation for your team’s excellent work. The staff is consistently on time, courteous, very polite, and highly professional. They truly prioritize their clients’ satisfaction. Whenever concerns arise, they respond with professionalism and a positive attitude, ensuring that issues are…

Paid $100–150Reasonable price
★★★★★ Corey · a month ago

We have recently moved into a new house and had let the space get away from us. Three kids were generating a lot of dirt. Maids in Brown came and set the situation right, and they also cleaned places in the house we did not know existed.

Paid $500+Reasonable priceDeep clean
★★★★★ Tom · Edited a month ago

Great job, as always. Fast, extremely nice, and effective. The price is very reasonable as well. Service was as-advertised and extremely satisfactory. I would definitely recommend Maids in Brown to anyone in the DC area.

Paid $150–200Reasonable priceStandard cleaning
★★★★★ Kelley · a month ago

I've been using Maids in Brown for almost a year for my house and they always do such a wonderful job. We recently moved to a new home and tried a different cleaning service as I thought they didn't service the area and had a very poor experience. Turns out, they do service the new area where we live and we are so…

Paid $300–350Reasonable priceStandard cleaningDeep clean
★★★★★ Roxanne · 2 months ago

I have used Maids in Brown for several years now. They are excellent and thorough

Paid $400–450Reasonable priceMoving-related cleaning
★★★★★ B · 3 months ago

They did great work cleaning the place prior to move out. Initially, there was some miscommunication that led to inaccurate expectations about services rendered by the cleaning package. The company got back in touch to address my misplaced concerns and make it right. Awesome customer service. I’ll probably use them…

Paid $250–300Reasonable priceMoving-related cleaningDeep clean

vs category

Blue = Maids, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q3: 5.00★ (3 reviews)2023-Q4: 1.00★ (1 reviews)2024-Q1: 5.00★ (22 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q4: 5.00★ (7 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q3: 4.65★ (20 reviews)2025-Q4: 4.93★ (43 reviews)2026-Q1: 5.00★ (19 reviews)2026-Q2: 5.00★ (9 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 5.00★ (1 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$259-7% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 22%Reasonable 78%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%36+12.6Reliability 15%31+4.6Craft & service 20%10+2Value 10%4+0.4Momentum 8%91+7.3Track record 7%49+3.4Accountability 5%35+1.8Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
36
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
31
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
10
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
4
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
91
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
49
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
35

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+22 / −3
Professionalism
+18 / −1
Responsiveness
+14 / −0
Punctuality
+11 / −1
Value
+13 / −2

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