Working with Emily and Nancy at Main Street Home was truly such a special experience. They took a dream we had for our home, creating a library that felt beautiful, cozy, and completely us, and somehow brought it to life better than I could have imagined. From the very beginning, they took the time to tour our home and really understand the space. What I appreciated most was that they didn’t try to force a design into the house just because it was something that looked beautiful on its own. They thought about how the library would fit with the rest of our home, the architecture, the way we live, and the feeling we wanted throughout the house. The end result feels like it was always meant to be there. It didn’t just give us a beautiful new room. It elevated the entire home. Emily and Nancy were incredibly patient throughout the process, and they were so much fun to work with. They brought creativity, ideas, and a level of thoughtfulness to every decision, while still making me feel like my own vision was at the center of it. They somehow managed to take all of the little ideas I had in my head and turn them into something cohesive and timeless. Another thing that really stood out was the people they work with. Every vendor we interacted with was professional, kind, talented, and genuinely pleasant to have in our home. It made the entire experience feel seamless and honestly enjoyable from start to finish. Interior design can certainly be an investment, but there’s a reason the saying goes, “Quality remains long after the price is forgotten.” Looking at our library now, I can say without hesitation that it was worth every penny. It is one of those spaces that makes me smile every time I walk into it, and I know we’ll enjoy it for years to come. If you have the opportunity to work with Emily and Nancy, consider yourself very lucky. They are incredibly talented, thoughtful people who genuinely care about the homes they create and the people they create them for. I’m so grateful they helped bring this particular dream of mine to life.
Main Street Home - Beautiful Interiors. Timeless Design.
Main Street Home - Beautiful Interiors. Timeless Design. at a glance
Main Street Home holds a 5.0 rating from 13 Google reviews, with the owner responding to 92% of feedback. Clients describe the firm as handling residential and commercial projects, including full renovations, library designs, and med spa transformations. Recurring themes highlight clear communication, responsiveness, and the ability to translate client visions into functional spaces. Reviewers note the team listens to preferences and offers multiple design options, resulting in seamless processes and high satisfaction with the final outcomes.
- Google rating: 5.0 out of 5 from 13 reviews (100% five-star).
- Reviews on this page: 13 Google reviews (11 with written comments).
- Owner responses: the business replied to 92% of reviews.
- Most recent review: September 19, 2026.
- Service: Interior Designer serving Gloucester, Massachusetts.
Data from Google, last updated October 25, 2026.
Score profile vs other interior designers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
13 Google reviews we collected
- 5 stars13100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 11 written reviews
- Praise2392%
- Complaints28%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude624%
- Would recommend624%
- Honesty & trust416%
- Quality & results312%
- Speed & response312%
- Communication28%
- Price & value14%
What customers talk about
We read 11 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Emily and Nancy were incredibly patient throughout the process, and they were so much fun to work with.”
“I look forward to working with Laura on additional spaces in my home and highly recommend her design services to family and friends.”
“We will absolutely go to Laura and this amazing team for our next design project and cannot recommend them enough!”
“Every vendor we interacted with was professional, kind, talented, and genuinely pleasant to have in our home.”
“Emily and Nancy are incredible to work with, their attention to detail is second to none.”
“Her team was responsive, professional and extremely knowledgeable - we completely trusted her and LOVE how our home turned out.”
“For each project they really listened to what I was looking for and helped to create the vision I knew I wanted but didn't know how to do on my own.”
“” Looking at our library now, I can say without hesitation that it was worth every penny.”
People customers mention
- Nancy 5 reviews
- Emily 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Working with Laura from Main Street Home truly exceeded all expectations! Her design inspiration was absolutely beautiful and fit our family perfectly. She was fun and easy going to work with, and made the entire process stress free. Her team was responsive, professional and extremely knowledgeable - we completely…
Main Street Home is in a word - fabulous!!! Emily and Nancy were exactly the design team we needed to infuse the look and feel we wanted but didn't know how to achieve ourselves. They were so patient, thoughtful and clear throughout the entire process. Their energy and passion was infectious. Absolutely the best…
Emily and Nancy are incredible to work with, their attention to detail is second to none. Highly recommend!
Nancy & Emily have completely transformed our house in ways we never thought imaginable. There are too many positive things to say about them, their professionalism, talent, vision and kindness. We loved them so much the first time around that we hired them back for another project and will definitely use them…
I've worked with Main Street Home on two different projects over the years and I wouldn't hesitate to use them again! For each project they really listened to what I was looking for and helped to create the vision I knew I wanted but didn't know how to do on my own. Plus, they are fun and easy to work with!
MSH is the best in the business. Nancy and Emily are true masters of residential and commercial spaces. Most recently they transformed a vacant suite into a state-of-the-art med spa for us in Peabody. We wanted our clients and patients to have a genuine escape when visiting us. And no matter the human touch points…
Photos
Customer reviews
5.0 ★★★★★ 13 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Working with Laura from Main Street Home truly exceeded all expectations! Her design inspiration was absolutely beautiful and fit our family perfectly. She was fun and easy going to work with, and made the entire process stress free. Her team was responsive, professional and extremely knowledgeable - we completely trusted her and LOVE how our home turned out. We will absolutely go to Laura and this amazing team for our next design project and cannot recommend them enough!
Thank you so much for your wonderful review! We're thrilled you loved working with Laura and the team, and even more excited that your new space feels perfect for your family. We truly appreciate your trust and look forward to the next project together!
I had the pleasure of working with Laura to redesign the first floor of my home, inclusive of: guest bath, mud room, kitchen, dining, living and family room. Laura advised on wall removal and replacement of window and door locations to improve flow and balance. After a few discussions on style preferences, Laura was able to develop multiple design ideas per space that I was able to review and choose from. I was so impressed with how quickly Laura showed how well she understood my style. The design process was white glove service for the entirety of the project. Laura handled everything from meeting with my cabinet designer, selecting stone, tile, fixtures, furniture, etc., and seeking my feedback before placing any orders. Laura also handled any returns, coordinating installation and final touches on my space. I look forward to working with Laura on additional spaces in my home and highly recommend her design services to family and friends.
Thank you so much for such a thoughtful and generous review! Working with you on your home was an absolute pleasure- from our first conversation to seeing everything come together. I'm so happy to hear you felt the process was smooth and personalized, and that the final design truly feels like you. I really appreciate your trust and kind words, and I'm just as excited to team up again for the next phase of your home!
Main Street Home is in a word - fabulous!!! Emily and Nancy were exactly the design team we needed to infuse the look and feel we wanted but didn't know how to achieve ourselves. They were so patient, thoughtful and clear throughout the entire process. Their energy and passion was infectious. Absolutely the best in the business - two of the most outrageously talented / / creative, lovely people you will ever meet. We're so grateful we found them and that they put their design stamp on our home.
Jack and Steve- Thank you for this. We had an absolute blast working with you both.
Emily and Nancy are incredible to work with, their attention to detail is second to none. Highly recommend!
Thank you, Gary! You craftsmanship is amazing, we make a great team.
Nancy & Emily have completely transformed our house in ways we never thought imaginable. There are too many positive things to say about them, their professionalism, talent, vision and kindness. We loved them so much the first time around that we hired them back for another project and will definitely use them again. We could not recommend them enough and even years later, still love our house and their work.
Jenn, thank you for this! We enjoyed working with you and Will so much. Happy to hear you are still loving all your spaces, there is nothing better.
I've worked with Main Street Home on two different projects over the years and I wouldn't hesitate to use them again! For each project they really listened to what I was looking for and helped to create the vision I knew I wanted but didn't know how to do on my own. Plus, they are fun and easy to work with!
Caitlin thank you! It was a pleasure.
MSH is the best in the business. Nancy and Emily are true masters of residential and commercial spaces. Most recently they transformed a vacant suite into a state-of-the-art med spa for us in Peabody. We wanted our clients and patients to have a genuine escape when visiting us. And no matter the human touch points and technology provided, that cannot be accomplished without the influence of the physical space. Nancy and Emily (aka Nemily) handled this with aplomb. They have a keen eye for detail, know what their clients need (even if the clients don’t!), and, when necessary, even crack the whip on sluggish (sub)contractors to boot. If you’re looking for design help for your business or home, you’d be foolish not to use Main Street Home. There’s no one better.
Gary - Thank you, thank you, thank you! Nemily hope to work with you again in the future!
We did a full wall to wall renovation involving every room and wall in our home. We connected with Nancy and Emily in the early stages of project planning and they were instrumental in the project from the very first day. They offered some great ideas on many of the renovations we were planning and brought a lot of energy to the effort. We moved out of the home during the project and they worked with our General Contractor on many of the architectural details that arose during the construction. And while they consulted with us on all of the decorative details, we relied upon their expertise to determine what they thought would be appropriate in various rooms. We were extremely pleased with the final product and feel like we are in a brand new, professionally decorated home. And guests in our home marvel at the renovations and how they have improved the home.
It was an honor to create such a beautiful home for you and Joan. Thank you for trusting in us.
I highly recommend Main Street Home to anyone looking for top-notch interior design services. Their passion for design and commitment to client satisfaction are truly unparalleled. Thank you, Main Street Home, for making my home a place I’m proud to show off.
Thank you James. It was a fun project cant wait to get our hands on some more spaces!
Main Street Home - Beautiful Interiors. Timeless Design. on Google Maps →
Business details
- Address: 447 Main St, Lynnfield, MA 01940
- Phone: (781) 307-3611
- Website: mainstreethomene.com
- Service area: Gloucester, MA