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Majestic Autoglass

Auto glass shop · Los Angeles, CA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%44+3.1Momentum penalty84−1.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#63 of 68 auto glass repairPosition by Experts Score among all companies we track in this category. · better than 7%
4.8 ★★★★★ 364 Google reviews · 24 photos
88%five-star reviews
4.67★last 12 monthsAverage stars on reviews from the last 12 months only.
4.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
23%reviews answered by the owner
Oct 2026latest review

Majestic Autoglass at a glance

Google reviewers rate Majestic Autoglass 4.8 out of 5 based on 364 reviews, with the owner responding to 23% of them. Customers frequently cite fast turnaround times, affordable pricing, and friendly service for windshield replacements, window repairs, and tinting. However, recurring criticisms in lower-rated reviews include incorrect part installations, poor window tint quality with bubbles or scratches, and discrepancies between quoted prices and final costs.

  • Google rating: 4.8 out of 5 from 364 reviews (88% five-star).
  • Reviews on this page: 364 Google reviews (267 with written comments, 24 with photos).
  • Owner responses: the business replied to 23% of reviews.
  • Most recent review: October 14, 2026.
  • Service: Auto Glass Repair serving Los Angeles, California.

Data from Google, last updated November 2, 2026.

Score profile vs other auto glass repair

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction78Reliability75Craft & service100Value100Momentum84Replies to reviews44Satisfaction: 78 (median 92)Reliability: 75 (median 91)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 84 (median 100)Replies to reviews: 44 (median 53)
Majestic AutoglassAuto Glass Repair median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Majestic Autoglass: 78/100 on this factor. Category median: 92.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Majestic Autoglass: 75/100 on this factor. Category median: 91.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Majestic Autoglass: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Majestic Autoglass: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Majestic Autoglass: 84/100 on this factor. Category median: 100.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Majestic Autoglass: 44/100 on this factor. Category median: 53.C
44

Bar = this company · dark tick = category median.

Star ratings

364 Google reviews we collected

  • 5 stars32188%
  • 4 stars247%
  • 3 stars72%
  • 2 stars31%
  • 1 star92%

Praise vs complaints

Phrases our text analysis found in 267 written reviews

  • Praise42097%
  • Complaints113%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price758%
  • Reasonable542%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value11627%
  • Speed & response9121%
  • Staff & attitude7317%
  • Quality & results6415%
  • Would recommend6114%
  • Honesty & trust194%
  • Communication72%

What customers talk about

We read 267 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great customer service,affordable and good quality work”
    “Way too pricey”
  • “Thank you for the fast work in and out in 10 minutes my prius looks good again thanks.”
  • “Honestly it was the best choice, they worked fast and they are very nice.”
  • “I was so happy with Majestic Autoglass amazing work and price for sure best around.”
    “Poor quality, came here for a windshield replacement and said it would be 300.”
  • “I would totally recommend Majestic Autoglass to my family, friends and anyvody in need of a new windshield.”
    “Would not recommend going here at all for 320$ what a mess.”
  • “But yeah just go here trust them it will get done right and for cheap.”
    “Business shouldn’t be ran this way I got scammed out of the wrong windshield won’t recommend to anyone.”
  • “having an issue with my windshield, and they were able to help me by explaining the problem was not the windshield but rather the frame over the wind…”

People customers mention

  • Oliver 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Majestic Autoglass for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

NajuwahLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent and fast service Affordable prices Great and friendly Highly recommend

Auto windshield repairAuto power window repairAuto side window replacement
OrlandoLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I arrived at 8:30 and was back on the road with a pristine windshield by 9 am. Got offered a beverage and comfortable couch for my wait.

Reasonable priceAuto windshield repair
IPBURNS6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you for the fast work in and out in 10 minutes my prius looks good again thanks.

Great price
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I looked up a windshield repair and Majestic Autoglass came up first. Honestly it was the best choice, they worked fast and they are very nice. Highly recommended this place.

Great priceAuto windshield repair
Lorenzo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Poor quality, came here for a windshield replacement and said it would be 300. I paid and checked out their work, the VIN wouldn’t show. They processed to explain how they installed the wrong glass it being meant for a sedan rather than hatchback. They didn’t do right by their name and left it that way. The manager…

jeff13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was so happy with Majestic Autoglass amazing work and price for sure best around. I was in and out less than an hour. They had 3 guys doing the work. I would totally recommend Majestic Autoglass to my family, friends and anyvody in need of a new windshield.... 10 Star in my books

Great priceAuto windshield repair

Photos

Customer reviews

4.8 ★★★★★ 364 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Najuwah BrownLocal Guide · 24 reviewsTotal number of Google reviews Najuwah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent and fast service Affordable prices Great and friendly Highly recommend

  • Services: Auto windshield repair, Auto power window repair, Auto side window replacement
Oscar HurtadoLocal Guide · 16 reviewsTotal number of Google reviews Oscar has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amables y rapidez precios economicos

  • Price assessment: Great price
  • Services: Auto windshield repair
Response from the owner · a year ago

Hi Oscar! Happy to hear you found our service friendly and quick, and that our prices worked for you. We're here whenever you need us!

Orlando DeGangtonLocal Guide · 29 reviewsTotal number of Google reviews Orlando has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I arrived at 8:30 and was back on the road with a pristine windshield by 9 am. Got offered a beverage and comfortable couch for my wait.

  • Price assessment: Reasonable price
  • Services: Auto windshield repair
IPBURNS BAD6 reviewsTotal number of Google reviews IPBURNS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for the fast work in and out in 10 minutes my prius looks good again thanks.

  • Price assessment: Great price
Jessica Monroy4 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I looked up a windshield repair and Majestic Autoglass came up first. Honestly it was the best choice, they worked fast and they are very nice. Highly recommended this place.

  • Price assessment: Great price
  • Services: Auto windshield repair
Lorenzo Sanchez1 reviewTotal number of Google reviews Lorenzo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Poor quality, came here for a windshield replacement and said it would be 300. I paid and checked out their work, the VIN wouldn’t show. They processed to explain how they installed the wrong glass it being meant for a sedan rather than hatchback. They didn’t do right by their name and left it that way. The manager gave me attitude and said if I want to fix it go to another shop or pay again for the right windshield. Business shouldn’t be ran this way I got scammed out of the wrong windshield won’t recommend to anyone.

jeff kawana13 reviewsTotal number of Google reviews jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was so happy with Majestic Autoglass amazing work and price for sure best around. I was in and out less than an hour. They had 3 guys doing the work. I would totally recommend Majestic Autoglass to my family, friends and anyvody in need of a new windshield.... 10 Star in my books

  • Price assessment: Great price
  • Services: Auto windshield repair
jamesha wheat5 reviewsTotal number of Google reviews jamesha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Found the issue very fast had the part that I needed and it didn’t cost me an arm and a leg 100% recommend this place….

  • Price assessment: Reasonable price
  • Services: Auto power window repair, Installation
Francisco LemusLocal Guide · 17 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best customer service ever!

Sandor RamirezLocal Guide · 33 reviewsTotal number of Google reviews Sandor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oliver has always helped me on my car glass needs Great customer service,affordable and good quality work No need to visit dealership at their prices. Highly recommended

  • Price assessment: Great price
  • Services: Auto windshield repair

Majestic Autoglass on Google Maps →

Business details