Analyzing 9,112,7969.1M ReviewsFor 25,80825.8K Experts
Google reviewers rate Make Her Mark Design five stars based on fifty-three reviews, with the owner responding to all comments. Clients frequently highlight the firm's punctual communication, organized process, and ability to connect them with skilled tradespeople for kitchen and bathroom renovations. Recurring themes include attentive listening, flexible adjustments, and detailed design plans that align with client visions. No negative patterns or criticisms appear in the provided excerpts, which consistently describe the team as professional, knowledgeable, and easy to work with throughout the renovation process.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
53 Google reviews we collected
Phrases our text analysis found in 50 written reviews
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were a pleasure to work with, and we recommend them without reservation!”
“They were incredibly attentive to what we were looking for and had a clear, organized process that made everything easy to follow.”
“We had a great experience working with the Make Her Mark Design team on our basement design.”
“I wanted to change this immediately but knew I wanted an experienced eye to help me figure out what the new space should look like.”
“On top of that, they are so easy to work with—approachable, professional, and always willing to go the extra mile to make a vision come together.”
“The designs they created were amazing and honestly more than we could have imagined.”
“Our experience with ‘Make Her Mark Design’ was amazing and well worth the money.”
praise complaint · found by our text analysis, Google review wording unchanged.
We were delighted with them! Excellent plan and great follow-up. They were a pleasure to work with, and we recommend them without reservation!!
We had a great experience working with the Make Her Mark Design team on our basement design. They were incredibly attentive to what we were looking for and had a clear, organized process that made everything easy to follow. The designs they created were amazing and honestly more than we could have imagined. They…
Hiring Traci was the best decision we made when remodeling our kitchen. We had already picked out a few key elements but were struggling with how to get everything to work together without making very boring or bland choices. She showed us some countertop options we had not considered and suggested some sink,…
great team to work with, both have good industry knowledge and helped connect us with people (subs) that netted us a great final product.
Traci and her husband were very knowledgeable on helping me with the design and layout of my kitchen. Results was just what I envisioned. Have gotten many compliments on finished design.
Tracy and Todd are absolutely amazing to work with. Talk about having an eye for it! Their combined knowledge and expertise in design really help to simply the complicated process of home renovation. I recommend their services to everyone! If you are in need or design help for any project big or small, Tracy and Todd are the ones to call!
5.0 ★★★★★ 53 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We were delighted with them! Excellent plan and great follow-up. They were a pleasure to work with, and we recommend them without reservation!!
Thank you so much Don. Your condo came out so gorgeous. We are so glad you love it. Traci
We had a great experience working with the Make Her Mark Design team on our basement design. They were incredibly attentive to what we were looking for and had a clear, organized process that made everything easy to follow. The designs they created were amazing and honestly more than we could have imagined. They were also very patient and flexible, making adjustments as we worked through ideas and decisions. We’re thrilled with the final plan and will absolutely use them again for future design projects. Highly recommend!
Oh my goodness Thank you so much for the review!! It was a pleasure working with you and Holly.
"Our home was built in the 1880s. We had lived here for more than 20 years. By raising four children, hosting many events and neighborhood gatherings, pets, and extended family living with us, the house and kitchen had served us well... and it showed. We had always dreamed of remodeling our kitchen and delayed it until we knew we could create just the style and look we wanted. For years we would plan and remember and tuck those ideas away for that special day. We explored many different builders and when we came across Make Her Mark, we felt their style and previous work aligned with our intentions and hopes. In meeting with them, there was an immediate connection and realization that their personalities and professionalism were a match also for us. They allowed us to share our vision and supported that. They offered their opinions and even preferences, but they never forced that upon us. They allowed us to lead, and when we could not or were hesitant, they would be there to respond with reassurance or with directions that ultimately led to a beautiful, beautiful kitchen. It is what we had hoped for all along. With any project of this magnitude, there are bumps and aggravations along the way. One of the best things about Make Her Mark is that we could express our anxieties and Todd and Traci could hear it and we dealt with it and moved along. Another key part of why we are satisfied with the overall experience is that not only are Todd and Traci kind people, but the collaborators they found to do the work were also kind and quite thoughtful. There were some moments of stepping on one another's toes and bumping against egos, but no permanent damage was done. This became a part of the story behind the finished product."
Thank you so much Amy. Your kitchen turned out amazing
When we downsized into our new condo, my only concern was the rather small kitchen with a significant amount of unused wall space. The room had a doorway entrance and was completely segregated from the rest of the living space. I wanted to change this immediately but knew I wanted an experienced eye to help me figure out what the new space should look like. Traci and Todd did a phenomenal job discussing the options, keeping our preferences in mind, and creating what is ultimately the perfect layout. They worked seamlessly with our contractor to take care of many of the unexpected issues that arose (such as discovering that the ceiling was about 1/4" too short to accommodate the pantry). Both are wonderfully charming and will not hesitate to share their suggestions and opinions, while also respecting yours. Since the completion of the new kitchen, I've had multiple people independently exclaim "what a transformation!" My sister said it best: "now THAT is what a kitchen in a Hyde Park condo should look like!" We are already thinking ahead to our next project with them.
Thank you so much Kim for your wonderful review. It was a pleasure converting that kitchen! So glad you love it!
Hiring Traci was the best decision we made when remodeling our kitchen. We had already picked out a few key elements but were struggling with how to get everything to work together without making very boring or bland choices. She showed us some countertop options we had not considered and suggested some sink, faucet, hardware, backsplash, and lighting options that highlighted what we already had. She was very quick to respond, always professional, and well worth the investment. Highly recommend!
Awww! Thank you Paul!! It was a joy working with you both!! Looking forward to seeing your final product!
great team to work with, both have good industry knowledge and helped connect us with people (subs) that netted us a great final product.
Thanks. Your kitchen is STUNNING! It was great working with you.
Todd and Traci helped to make our dream kitchen come to life. The original kitchen was out-of-date, had limited cabinets, and a small countertop. Also, the area did not offer room for 2 cooks at the same time. The kitchen felt isolated from the family and offered limited visual to the outside. Todd and Traci were able to relocate the kitchen to the opposite side of the room. The new location had a fireplace with a hearth. To make room for this new kitchen the hearth had to be removed. They took the new space and created an 8ft island with the fireplace as a backdrop. Now the cabinets make an "L" on two walls allowing for more storage and a large counter top, in addition, to the island top. The kitchen has space for 2 people to sit at the island while others stand at the opposite end. This new space is open allowing a line of sight to the outside in 4 directions which has increased the natural light. It offers a welcoming and peaceful feeling into the room. Now, my husband and I cook together. Our adult children stand around the island to tell us what is happening in their lives. Thank you Todd and Traci for making this space the heartbeat of our home! We are in love with this new kitchen! Becky and Todd Maupin
Thank you!
Traci and her husband were very knowledgeable on helping me with the design and layout of my kitchen. Results was just what I envisioned. Have gotten many compliments on finished design.
Thank you so much Arlene! It was truly our pleasure to work with you!
Tracy and Todd are absolutely amazing to work with. Talk about having an eye for it! Their combined knowledge and expertise in design really help to simply the complicated process of home renovation. I recommend their services to everyone! If you are in need or design help for any project big or small, Tracy and Todd are the ones to call!
Thank you Jimmy! Always a pleasure to work with you. Traci
At the point we signed up with Make Her Mark Design we had not experienced any renovations in about 10 years nor engaged in any construction projects in about 30 years. We had no idea where to source materials nor who to work with to do the various aspects of construction. Traci and Todd connected us with the sources for products and with skilled trades people to bring our vision to life. The result has been 2 bathrooms that we delight in, that meet our needs for aging in place and that add beauty to our home and our lives.
Thank you Electa. What a joy to work with you and Paul. The bathrooms turned out lovely.
Analyzing 9,112,7969.1M ReviewsFor 25,80825.8K Experts
